Pantry Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

We will accept applications by email at:

Work environment

This position provides support services to the Pantry* within the official residences of the Governor General (Rideau Hall in Ottawa and the Citadelle in Québec) and at other locations across the country, to offer assistance during various events.

*Support services to the Pantry include cleaning, food service, reception set-up and maintenance of State dishes and silverware.

Intent of the process

To staff two (2) indeterminate positions. A pool of qualified candidates resulting from this process may be created. The pool will be valid for 12 months with a possibility of extension.

Positions to be filled: 2

Information you must provide

Your résumé.

The following will be applied / assessed at a later date (essential for the job)

English or French

Information on language requirements

EDUCATION
An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE
Significant* experience in performing a wide variety of high-standard cleaning and general support tasks for food service and hospitality.

*Significant is defined as a minimum of three years.

KNOWLEDGE
- Knowledge of the methods of high-calibre service and hospitality support provision.
- Knowledge of health and safety practices.
- Basic knowledge of food and wines;

ABILITIES
- Ability to provide high-calibre hospitality support services;
- Ability to multi-task and to establish priorities;
- Ability to clean, care for and maintain precious silverware, glassware, china and other valuables, hospitality-related equipment and the physical infrastructure of a food service and hospitality-related environment (floors, counters, appliances, fridges etc);
- Ability to work effectively under pressure;
- Ability to understand and follow written and oral instructions.

PERSONAL SUITABILITY
Politeness
Dependability
Effective interpersonal relations
Teamwork
Customer service-oriented

The following may be applied / assessed at a later date (may be needed for the job)

ASSET - EXPERIENCE
Experience in assisting with the preparation of basic culinary items.

ASSET - KNOWLEDGE
Knowledge of proper cleaning and sanitizing techniques in commercial kitchens.

ASSET - ABILITIES
Ability to assist with basic food preparation.

Conditions of employment

Secret security clearance

OTHER CONDITIONS OF EMPLOYMENT
- Willingness and ability to work overtime on short notice;
- Willingness and ability to work irregular shifts, including working evenings, weekends and statutory holidays;
- Willingness to wear a uniform and anti-slip shoes;
- Willingness and ability to travel up to three (3) weeks with little advanced notice (ie. La Citadelle in Québec);
- Willingness and ability to complete Certified Food Handler Training;
- Ability to perform physical tasks that may require bending, lifting a weight up to 25 kg, stretching, climbing a step ladder.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

1. Acknowledgement of receipt of applications will not be sent.

2. Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred language in their application.

3. For this selection process, the Office of the Secretary to the Governor General will communicate with candidates by email. You must provide a valid email address to which you wish to receive communication regarding this selection process. Applicants must include in their application a valid email address that is functional at all times and accepts messages from unknown users as some email systems block certain types of email.

4. Various assessment tools may be used in this selection process, such as an interview, practical test, references, etc.

5. TRAVEL RELATED TO THE SELECTION OR APPOINTMENT PROCESS
Please note that candidates (including employees of the Public Service) will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, candidates will be responsible for their travel costs.

6. Top-down selection may be applied; a cut-off score may be established after all scores are received. Random selection may be used at any time during the process to identify which applicants will be further assessed.

7. A security check will be administered and proof of citizenship, education, and at least 2 work references with names and applicable phone numbers will be required. Security Check will include a credit check and fingerprinting. Successful candidate(s) must meet and maintain the Conditions of Employment throughout their employment.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.