IM-IT Manager (Various positions)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Although this advertisement is opened until June 2020, we invite you to apply as soon as possible as we intend on filling some positions very quickly. The first draw from the inventory will take place two weeks after the initial posting.

Various positions to staff
Stream 1: IM/IT Manager, General
Stream 2: Manager, IT Security
Stream 3: Manager, Enterprise Architecture
Stream 4: Manager, Infrastructure/Operations

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the persons identified for assessment or for an appointment. A volume management strategy may be used to select candidates from the inventory or at any stage during the assessment process.

Candidates must clearly demonstrate how they meet the essential education and experience factors listed by answering the screening questions. For each of the screening questions, provide clear and concrete examples and details of where, when and how you obtained the experience. For example, for each experience requirement, you must list where you gained the experience, your title at the time, a description of the tasks you performed relevant to the experience factor, and your accomplishments.

As a possible secondary source to validate your experience, provide an up-to-date résumé that clearly outlines your education and experience.

Failure to provide the above information may result in your application being rejected from the process.

Asset qualifications will be an important factor that will be considered for specific positions being staffed. Therefore, if you meet the asset education and experience, it is to your advantage to demonstrate this in your application as well.

Candidates who apply in this inventory and are later rejected or fail during the assessment process can re-apply 6 months after the date of their failure or rejection. Please note that results are not transferable from one round to another; candidates must be reassessed on all qualifications.

Work environment

Join the Government of Canada team

Explore career opportunities in the federal public service that suits your interest and experience. The pride of public service means working for your Country and the people in it. We offer great benefits and an amazing work environment which include work life balance, good salary, flexible hours, and wonderful people!

Intent of the process

A pool of partially assessed and fully assessed candidates will be established to staff CS-04 positions within the Information Management Services Branch with various linguistic profiles and tenures (permanent and temporary) that report to the National Capital Region. Based on operational needs, certain positions may be done virtually from one of the CSC Regional Administration offices across Canada. This process may also be used to staff similar positions.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education

All Streams
Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed, or an acceptable combination of education and information technology related experience.

Degree equivalency

Experience

All Streams
*Recent and significant experience in providing recommendations to **senior management on ***complex issues related to the delivery of IT projects or services.

Experience as a Project/Team Lead/or Subject Matter Expert in an IT development, maintenance or support environment.

Experience developing and maintaining relationships with internal and external stakeholders.

Experience managing human or financial resources.

Stream 2
*Recent and significant experience in delivering expert advice, products, or services related to the protection of IT Assets within the Government of Canada.

Stream 3
*Recent experience providing technical direction for the project planning, design and solution integration for enterprise IT projects.

Stream 4
Experience in IT infrastructure operations, including desktop integration, mobile device management, or end-user computing; OR experience working as the technical lead in an IT Service Desk team.

* "Recent and significant" is defined as experience acquired within at least two (2) of the last five (5) years
* "Recent" is defined as experience acquired within the last five (5) years
** "Senior management" is defined as Director-level or above
*** "Complex issues" are defined as issues having two (2) or more of the following characteristics. Multidimensional, sensitive, affecting many partners or stakeholders, precedent setting, or having a major impact on IM/IT services or products

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education

Stream 2 Only
Certified Information Systems Security Professional (CISSP) as issued by ISC2
Completion of Information Technology (IT) Security Stream Training delivered by The Communications Security Establishment

Stream 3 Only
Enterprise Architecture certification (such as TOGAF, Zachman, etc.)

Stream 4 Only
Professional certification in ITIL

Degree equivalency

Experience

Stream 2 Only
Experience performing Security Assessment and Authorization Activities of one or more systems.

Experience leading ITSEC investigations.

Experience leading a team of ITSEC resources.

Experience in IT Security Incident Management.

Stream 3 Only
Experience in producing Architecture related documentation.

Experience using Enterprise Architecture tools (such as Sparks, Qualiware, etc.)

Experience in one or more current and emerging trends and developments in Enterprise Architecture, such as, but not limited to: Secured mobile devices, Cloud computing, Service Oriented Architecture, Enterprise GC- Wide Solutions, Open standards, Big data, Mobile Apps.

Stream 4 Only
Experience in financial planning, performance measurement reporting, and business case development.

Operational Requirement

Willingness to travel
Willingness to work overtime
Willingness to be on stand-by/ on call 24/7.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English essential
French essential
Bilingual imperative (BBB/BBB, CBC/CBC)

Information on language requirements

Knowledge

All Streams
Knowledge of industry and current government-wide initiatives, trends or best practices that affect the management of IM/IT and the delivery of IM/IT services within the Government of Canada.

Leadership Competencies

All Streams

Create vision and strategy
Mobilize people
Uphold integrity and respect
Collaborate with partners and stakeholders
Promote innovation and guide change
Achieve results

The following may be applied / assessed at a later date (may be needed for the job)

Knowledge

Stream 2 Only
Knowledge of Government of Canada IT security policies and the IT Security Body of Knowledge .

Stream 3 Only
Knowledge of advanced concepts of enterprise architecture.

Stream 4 Only
Knowledge of the concepts, principles, tools and techniques related to IT Service Management, specifically the Information Technology Infrastructure Library (ITIL) Service Framework.

Knowledge of project management frameworks such as PMBOK.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, women

Information on employment equity

Conditions of employment

Reliability Status security clearance - Reliability security clearance
Secret security clearence

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Communications concerning this process will be sent via email or the Public Service Resourcing System. It is your responsibility to ensure accurate contact information is provided and updated as required.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.