Manager

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

Employment and Social Development Canada (ESDC), including the Labour Program and Service Canada is building a stronger and more inclusive Canada, to support Canadians in helping them live productive and rewarding lives and improving Canadians' quality of life. From parents who are investing in their children’s education, to engaging in a national process to make Canada more accessible and inclusive for persons with disabilities, to post-secondary students who have access to increased grant funding to pay the costs of education, to seniors who have a greater sense of economic security, to Old Age Security eligibility and providing Employment Insurance to those who need it, ESDC, we are there for Canadians at all stages of life.

No cover letter is required; candidates must ANSWER THE SCREENING QUESTIONS, by clearly demonstrating they meet essential qualifications relative to education and experience and asset qualifications, if applicable. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.

**The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below.

Persons requiring accommodation to address challenges that affect their ability to apply on-line are asked to communicate with the email address mentioned on this poster before the closing date.

Work environment

Does the idea of working with and improving social services and programs for citizens inspire you? Would you like to work among dynamic professionals with diverse skills who share similar values? Then you might be interested in joining the Transformation and Integrated Services Management Branch (TISMB) as a project manager within the Employment and Social Development Canada (ESDC) department where service transformation is a top priority. We believe that innovation in service delivery relies on the contribution and commitment of each employee.

We are currently searching for project managers who have solid experience in:

• Project management* including risk and issue management, schedule management, change control management, documentation and reporting (including dashboards) and project artifacts.

*Project management is the practice of initiating, planning, executing, monitoring and controlling, and closing the work of a team to achieve specific goals and meet specific success criteria at the specified time. Project management, then, is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements using a defined methodology. (Prince 2, IITL, PMP, etc)

If leading the way toward making a big difference in ways that ESDC’s services are delivered to Canadians is inspiring you, then join TISMB in ESDC. Be the change you want to see.

Intent of the process

The purpose of this process is to staff positions within the Transformation and Integrated Service Management Branch. A pool of qualified candidates may be established and could also be used to staff similar positions of various tenures within Employment and Social Development Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:

• A secondary school diploma or an acceptable combination of education, training and/or experience.
 

Degree equivalency

Experience:

• Experience in developing and maintaining partnerships with stakeholders* in order to build consensus around complex and difficult issues.

• Experience in providing strategic or operational advice and recommendations to executives (Director, Director General or above) or private sector equivalents including verbal briefing or written material.

• Experience in managing human resources.**

• Recent*** and Significant**** experience in managing projects using a formal project management methodology including all of the following elements: risk and issue management, schedule management, change control management, documentation and reporting (including dashboards) and project artifacts*****.

* Definition of Stakeholders: an individual, group or organization who collaborates on or have an interest in the success of the project, and can be within or outside the organization that is sponsoring the project.

** Applicants must clearly demonstrate how they have supervised staff, assigned work, managed and assessed performance. Applicants must also indicate the number of employees they supervised.

*** Recent is defined as within the last four (4) years.

**** Significant is defined as the depth and breadth of experience normally associated with having performed a broad range of complex activities which is acquired over a period of at least 2 years.

***** Project artifacts could include Project Charters, Business Case, Requirements, etc.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

Key Leadership Competencies:

• Create Vision and Strategy
• Mobilize People
• Uphold Integrity and Respect
• Collaborate with Partners and Stakeholders
• Promote Innovation and Guide Change
• Achieve Results

Abilities:

• Ability to communicate effectively orally
• Ability to communicate effectively in writing

The following may be applied / assessed at a later date (may be needed for the job)

Education:

• Certification in Project Management (PMP, Prince 2 or similar).

• Successful completion of a post-secondary educational program with a specialization or major in Project Management from a recognized educational institution (e.g. community college, CEGEP, university).

Degree equivalency

Experience:

• Experience in financial resources management.*

• Experience in leading one or more elements of a major transformation project such as procurement, cost management, benefits realization management**, governance, service design, or business architecture.

• Experience in business analysis, including documenting system or business processes.

• Experience collaborating with Information Technology specialists for the conception, planning, design, implementation or delivery of solutions, initiatives or services.

• Experience in the coordination and development of communication strategies, plans and products as well as the implementation of these activities.

• Experience working in insurance, annuity or service delivery programs (including private sector).

• Experience working in Employment Insurance programs, Canada Pension Plan programs, Old Age Security programs or Guaranteed Income Supplement programs.

* Financial resources management refers to the effective and efficient management of funds as well as planning, controlling, leading and directing the department or business financial resources.

** Benefits Realization Management is defined as the process for the identification, definition, tracking, realisation and optimisation of benefits to ensure that potential benefits are actually realised.
 

OPERATIONAL REQUIREMENTS

Willing and able to work overtime if required and on short notice.
Willing and able to travel domestically if required.

Conditions of employment

Reliability Status security clearance

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

At Employment and Social Development Canada, diversity is our strength. If you’re a woman, an Aboriginal person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.

Candidates will be contacted by email and it is imperative that you provide a current email address that accepts e-mail from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is your entire responsibility to inform us at all times of any changes regarding your contact information.

Reference checks may be sought.

An interview may be administered.

A test may be administered.

A situational exercise may be administered.

You must provide proof of your education credentials

Persons are entitled to participate in the appointment process in the official language of their choice.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Acknowledgment of receipt of applications will not be sent.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Center of International Credentials for further information at: http://www.cicic.ca/

Candidates from outside the federal public service must pay their travel expenses (including travel expenses for evaluation) as well as relocation expenses.

Questions regarding travel and relocation: https://www.canada.ca/en/treasury-board-secretariat/topics/travel-relocation.html

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.