Senior Client Accommodation Specialist

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

*** ONLY ON LINE APPLICATIONS WILL BE ACCEPTED ***

All job applications must therefore be submitted through the GC Jobs website. To submit an application on-line, please select the button "Apply Online" below.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact 1-800-645-5605 prior to the closing date.

Candidates must clearly demonstrate in the screening questionnaire how they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications if applicable. Please note that stating that the requirement has been met, and/or listing past or current responsibilities, does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached résumé" will not be accepted and may result in your application being rejected.

Work environment

Our office is located at 73 Leikin Dr in Ottawa, Ontario (Barrhaven). We offer complimentary parking, convenient access to bus routes immediately outside of the building and free access to on-site and state of the art fitness training facilities.

Intent of the process

The immediate need is to staff five positions in Ottawa on an indeterminate basis, with linguistic profiles of bilingual imperative BBB/BBB and English essential with RCMP Enhanced Reliability and Secret security clearances.

A pool of candidates may be established and may be used to staff similar positions within the RCMP in Ottawa, Ontario and Montreal, Quebec on an indeterminate or specified period (including term, acting, or assignment) basis, with various linguistic profiles and various RCMP security clearances.

Positions to be filled: 5

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

► A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

► Significant* experience in Property Management or Facility Management, and Project Management.
► Significant* experience in analyzing and defining accommodation needs.
► Significant* experience in negotiating solutions to real property issues.
► Significant* experience in leading/participating on project teams and/or working groups.
► Significant* experience in planning and implementing projects.

Note:
*Significant experience above is defined as having the depth and breadth of the experience normally associated with having performed a broad range of various complex related activities which would have been acquired over a period of three years or more.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS
► Graduation with an acceptable degree or diploma from a recognized post-secondary institution in a Real Property asset related discipline, Architectural, Engineering; OR successful completion of a professional designation program in the Real Property Management field.

Degree equivalency

► Experience in delivering real property services within a policing environment.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative BBB/BBB
English Essential

Information on language requirements

► Knowledge of real property management.
► Knowledge of real property contracts including leases, construction and services.
► Knowledge of relevant federal legislation, building codes and standards.
► Knowledge of central agency policies, government tendering, contracting and contract evaluation processes.

► Ability to analyze, evaluate and make recommendations
► Ability to manage projects and project teams.
► Ability to develop multi-year work plans.
► Ability to negotiate and manage contracts, including construction, services and leases.
► Ability to communicate effectively orally and in writing.

► Client Service Oriented
► Effective Interpersonal Relations
► Judgment
► Leadership

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS:
► Knowledge of the current and emerging trends and developments in facilities management theories and practices.
► Ability to prepare preliminary/indicative cost estimates.

Conditions of employment

Reliability Status security clearance - RCMP Enhanced Reliability Status
Secret security clearance - RCMP secret clearance

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

► Possession of a valid Driver’s License.
► Occasional work on construction sites

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

A written exam may be administered.

An interview may be administered.

Reference checks may be sought.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information : http://www.cicic.ca/383/foreign-credential-recognition.canada

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Indeterminate employees at the same group and level, or equivalent may be considered for deployment, assignment/secondment prior to the assessment of other applicants.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.