TEAM LEADER/TECHNICAL ADVISOR

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

***VERY IMPORTANT NOTE: It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.

Intent of the process

Although the immediate intent of this Job Opportunity Advertisement is to staff indeterminately, applicants should be aware that a pool of qualified candidates (fully assessed or partially assessed) may be established and may be used to staff similar positions at this group and level with various language requirements listed in the Language Requirements section. In addition, this process may be used for various tenures (acting appointments, assignment, deployment, indeterminate, specified period, secondment), security requirements and conditions of employment within Health Canada, across Canada. As a result of the potential and possible use of the selection process and subsequent pool by hiring managers, we encourage all employees seeking this type of opportunity to apply.

Positions to be filled: 10

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
►Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
• Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.
• It is the recognized educational institution (e.g. community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.
• At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.
• Proof of education will be required later in the process. Failure to provide proof of education will result in disqualification from further consideration.

Degree equivalency

ESSENTIAL EXPERIENCE:

For the purposes of this selection process, the following definitions apply:
* “Recent experience” is defined as having been demonstrated within the past eight (8) years.
** “Significant experience” is understood to mean the depth and breadth of experience normally associated with having performed a broad range of complex activities related to this task, which are normally acquired over a period of three (3) years.
***Management is understood to mean your manager or higher (e.g. director, executive, program area manager, project manager, section head).
****Advanced is understood to mean proficiency in an area, to the point of being able to guide other professionals, and to operate without requiring guidance to apply the expertise in new or complex situations.
*****Complex is defined as having two or more of the following factors:
1. Multidimensional: a diverse or a multi-platform set of technologies requiring integration, and/or interconnected with external organizations
2. Project, system, product, service, application or set of activities that impact a large number of stakeholders (specify) with diverse interests or a distributed client base
3. Sensitive: has time sensitivity, stakeholder sensitivity, or political sensitivity
4. Critical: requirement for high availability (99% availability) or mission critical system
5. A program of national/international or significant corporate scope, or high risk, or having a major impact on the corporation/department

► EX1: Recent* and significant** experience providing advanced**** advice and guidance to clients and management*** on issues related to Information Management/Information Technology (IM/IT).
► EX2: Recent* and significant** experience writing and presenting material to clients or management*** on complex***** IM/IT subjects.
► EX3 - Recent* and significant** experience in developing or implementing IM/IT plans to achieve stakeholders or management objectives
►EX4: Recent*, and significant** and advanced**** experience providing Information Management / Information Technology (IM/IT) products or services using defined methodologies and best practices, in one of the IM/IT fields listed below:
o Application Development
o Database and Data Administration
o Business Line Support (BLS) Services (BLS includes one or more of the disciplines of client relationship management, project or portfolio management, business analysis, and IT supplier relationship management.)
o Infrastructure/Operations
o IT Security
o Enterprise Architecture
o Strategic Planning

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS:
Any of the following are asset education/certification for the positions:

►Bachelor or Master’s degree from a recognized university in Computer Science, or Engineering (computer, engineering related to computer science or systems), or Management Information Systems.
►Project Management Professional Certification (PMP, Prince 2).
►Recognized Certification in Business Analysis, (i.e. CBAP, CCBA, PMI-PBA), or equivalent.
► Recognized Information Technology Infrastructure Library (ITIL) Certification.
►Open Group Architecture Framework (TOGAF) Certification.
► Certified Information Systems Security Professional (CISSP).
► Microsoft Certification (specify).
►IT certification (s) relevant to the working environment, such as SAP Certified Technology Associate – System Administration (Oracle DB) with SAP NetWeaver 7.0, 7.0 EhP2, or 7.31.

Note: Certifications should be accredited and accepted within the industry and must be accompanied by all certification documents.

Degree equivalency

ASSET EXPERIENCES :
► Experience working in a health-related environment.
► Experience representing an organization on committees, working groups, associations, or other collaborative initiatives.
►Experience determining and documenting IM/IT requirements.
► Experience in the management of IT service agreements.
► Experience working in Application Development
►Experience implementing and configuring Microsoft Dynamics CRM solutions.
►Experience with IM/IT quality assurance
► Experience using Software/System Development lifecycle (SDLC) principles
► Experience working in Database and Data Administration
►Experience working in Business Line Support Services (BLS includes one or more of the disciplines of client relationship management, project or portfolio management, business analysis, and IT supplier relationship management.)
► Experience in conducting cost-benefit analyses and preparing reports.
► Experience working in Infrastructure/Operations
► Experience in second or third level IT desktop support services.
► Experience working in IT security
► Experience in business continuity or disaster recovery planning.
► Experience developing or implementing processes and procedures supporting planning or governance;
► Experience developing or implementing IT strategic plans, roadmaps, or other models (IT operating model, or capability map, etc.)
► Experience interpreting data, analyzing results and providing ongoing reports, developing data visualization and other data presentation methods (for example, infographics, or dashboards)

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Note: Most positions at the CS-03 level require bilingualism at the CBC/CBC level. The intent of this process is to fill CBC/CBC positions. Some positions may be filled at the BBB/BBB or English Essential level, on an exceptional basis. English Essential appointments may be made for regional appointments.

Language proficiency can be assessed at any point during the selection process. If you have valid SLE results, please send these as soon as possible to email indicated below, indicating the above selection process.

You can obtain confirmation of previous language test results at the following link:
http://www.psc-cfp.gc.ca/ppc-cpp/test-examen-result/result-eng.htm

Information on language requirements

TECHNICAL COMPETENCIES:
► Knowledge of IM/IT project management practices.

BEHAVIOURAL COMPETENCIES:
►Ability to communicate effectively orally.
►Ability to communicate effectively in writing.
► Ability to manage multiple tasks in a fast paced environment.

►Analytical Thinking
► Client Focus
► Respect of diversity
►Leadership
►Teamwork

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS:
• Willingness and ability to work overtime, often on short notice.
• Please note that most National Capital Region positions are located at 340 Legget Drive, Kanata and most job offers will require candidates to work from this location.

Conditions of employment

Conditions of employment:
This process will be used to staff positions with varying security level requirements from Reliability to Secret.

Candidates will be required to meet and maintain the required clearance or security level throughout their employment.
• Security (Reliability or Secret)

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

In order to manage the number of applications in this selection process, management may use top-down or random selection at various steps in the process to determine the number of candidates who will continue in the process.

Your résumé must clearly demonstrate how you meet the requirements.
If you do not fully complete the screening questions as instructed, you may be screened out.

A written examination may be administered.

An interview may be administered.

Reference checks may be sought.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that some or all of the asset qualifications could be used at the screening phase.

For this selection process, we may find that email is the most efficient way to communicate with you. Candidates who apply to selection processes should include an email address that accepts email from unknown users (some email systems block these types of email). It is the candidates' responsibility to inform us of a change of contact information during the course of this selection process and to regularly verify your incoming e-mails.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

NOTE: Virtual work arrangements may be available and will be determined on a case by case basis dependent on operational feasibility at the time of hiring. This does not imply tele-work; rather it means working from a Helath Canada office within a regional or national headquarters building. The employee will be expected to perform all functions of the positions remotely from a Health Canada office but report to a manager who is working in another location.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.