ATIP (Access to Information & Privacy) & Executive Support Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

The NEB is a federal regulatory tribunal that regulates, among other things, the construction, operation and abandonment of pipelines that cross provincial or international borders, international power lines and designated interprovincial power lines, imports of natural gas and exports of crude oil, natural gas liquids, natural gas, refined petroleum products, and electricity, and oil and gas exploration and production activities in certain areas. The NEB is also charged with providing timely, accurate and objective information and advice on energy matters. Headquartered in Calgary, Alberta with Regional Offices in Montréal, and Vancouver, the NEB has a staff of approximately 450 employees and an annual budget of over $70 million.

The National Energy Board is recognized as one of Canada's Top 100 Employers. This is an annual competition that recognizes the country's best places to work by Mediacorp Canada.

Duties

The ATIP and Executive Support Officer is primarily responsible for implementing processes and procedures to ensure the NEB complies with the Access to Information Act and Privacy Act. The successful candidate’s responsibilities include: analysing, within the legislated time limits, NEB records in response to access to information and privacy requests, informal requests, and complaints; processing consultations from other government departments; reporting on the ATIP Office’s activities internally and to Parliament; and providing training to the organization. The successful candidate will also engage with internal and external parties by providing advice to management, staff, other government departments, and requesters (e.g. media, academia and the public) on the application of the legislation and related instruments.

Intent of the process

A pool of candidates may be created. Qualified candidates may be used to staff other similar positions at an equivalent or lower level on a term, indeterminate or acting basis. Appointment of qualified candidates will be based on the assessment results of the essential or essential and asset qualifications and with regard to breadth and depth of experience.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter in 1,000 words (maximum)

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of secondary school and two years of post-secondary education or an acceptable combination of education, training and experience.

Degree equivalency

Experience:

E1 Significant** and recent* experience processing or researching Access to Information and Privacy requests

E2 Recent* experience in dealing effectively with internal clients from a variety of organizational levels and external clients;

E3 Recent experience in preparing reports with extreme attention to detail;

E4 Recent experience in writing correspondence for senior level officials and external clients;

E5 Recent experience utilizing the Microsoft Suite of applications including Word, Excel, Outlook and Power Point.

NOTES (*):
1. Recent is defined as experience acquired over approximately the last five (5) years.
2. **Significant is defined as the depth and breadth of experience normally associated with having performed a broad range of various complex related activities for a minimum of two (2) years.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Organization-wide and Business Competencies:

OC1 Leadership and Teamwork: (Proficiency – Apply Level)
• Establishes effective working relationships and shares knowledge across the organization.
• Seeks out and accepts stretches and challenges

OC2 Accountability and Results Orientation: (Proficiency – Apply Level)
• Sets and meets deadlines and takes personal accountability for results.
• Makes timely and accurate decisions on routine issues without guidance.

OC3 Written Communication: (Proficiency – Apply Level)
• Communicates clearly, concisely, and effectively with co-workers and clients in writing.
• Seeks to ensure that messages are clearly understood, useful and timely.

OC4 Oral Communication: (Proficiency – Apply Level)
• Communicates clearly, concisely, and effectively with co-workers and clients orally.
• Adapts style, mode and tone based on audience needs and reactions, and the issues being addressed.

OC5 Initiative & Adaptability to Change: (Proficiency – Apply Level)
• Is receptive to new ideas
• Assesses business systems performance and suggests improvements.

Technical Competencies:

TC1 Business Administration and Client Services: (Proficiency – Guide Level)
• Delivers effective administrative services that meet the needs of internal and external clients in a timely, efficient and professional manner.
• Ability to apply knowledge of the Access to Information Act and the Privacy Act.

Competency Level Definitions

Learn is defined as developing a basic knowledge of the competency and ability to apply.
Apply is defined as demonstrating sound understanding of the competency and ability to apply and contribute.
Guide is defined as thorough knowledge and capability of the competency. Able to influence and guide others in its application.
Shape is defined as recognized as an expert. Shapes direction of the NEB with regards to the competency.

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications

AQ1 Experience supporting an OPI (office of primary interest) on an ATIP or Privacy request.

AQ2 Knowledge of the Access to Information Act and Privacy Act

AQ3 Experience in using ATIP-related software. (e.g., ATIPflow and ATIPimage and/or
Access Pro Case Management and Access Pro Redaction, etc.)

AQ4 Graduation with a degree from a recognized university in a related field such as public administration, law, international affairs, political science.

AQ5 Experience in Process or Project Management

Conditions of employment

Conditions of Employment

1) Willingness to undergo, successfully pass and maintain a Reliability status security clearance. Some positions may require a secret security clearance, which future incumbents will be required to undergo, successfully pass and maintain.

2) Compliance with the National Energy Board’s Code of Conduct is required.
Note: It is strongly recommended that potential applicants read and consider the NEB’s Code of Conduct prior to applying. This document is available on the NEB Website http://www.neb-one.gc.ca/code-of-conduct.

3) Must be willing and able to travel and to work overtime when required.

4) Must be willing to move within and between business units and teams, based on operational requirements and/or as individual development needs are identified.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Other Information:

1. The National Energy Board has a classification system that differs from the greater public service. This NEB-07 position is similar to an AS-04 in terms of salary range only. The benefits offered, including relocation assistance, may be significantly different than those offered in the greater public service. This position is subject to NEB’s Professional Institute of the Public Service of Canada Collective Agreement.

2. Application Requirements: Applicants must submit, by the closing date, a resume and cover letter clearly demonstrating how they meet the essential qualifications of education and experience. Applicants are strongly encouraged to demonstrate how they also meet the asset qualifications. Failure to provide sufficient information will result in applicants being screened out.

PLEASE NOTE: Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users. Our intention is to communicate with applicants by e mail for assessment purposes including sending invitations for written tests, interviews and issuing selection process results.

3. Assessment: You may be assessed using one or more of the following tools: written examination, standardized tests, oral presentation, interview(s), role play scenarios, performance appraisals, reference checks and interactions with internal staff during the process and personal knowledge. Top down selection may be used during any stage of the selection process.

4. Appointment Requirements: Candidates must meet each essential qualification and the conditions of employment to be appointed to the position. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, organizational needs or operational requirements; however, meeting these criteria is desirable and may be a deciding factor in choosing right fit for appointment.

5. Salary: Effective 1-Nov-2017 NEB-07, $62,074 to $75,521
The National Energy Board has the following forms of additional compensation that are separate from base salary, the eligibility for which is determined, in accordance with the provisions in the collective agreement or terms and conditions of employment for the duration period specified:
• a Calgary Allowance in the amount of 4.95% of base salary, paid on a bi-weekly payroll basis
• annual performance pay which includes elements of individual performance (60% of payout) and corporate performance (40% of payout)
• The Collective Agreement between the NEB and PIPSC expired on 1 November 2014. Please note that in the absence of a new Collective Agreement, all provisions – including the allowances remain in place until a new agreement has been signed.

6. Terms of Employment: These positions have been allocated and apply to the bargaining unit represented by the NEB Professional Institute of the Public Service of Canada.

7. Proof of Education: Proof of education is required prior to appointment. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. Please contact the Canadian Information Centre for International Credentials (CICIC) for more information www.cicic.ca.

8. Organization Future Needs: The National Energy Board is committed to having a skilled and diversified workforce representative of the population we serve. In support of our strategy to achieve our employment equity goals, selection may be limited to candidates self-identifying as belonging to one of the following Employment Equity groups: Women, Aboriginal Persons, Visible Minorities and Persons with Disability.

9. Head Office Location – Calgary, AB: 517, 10th Avenue SW

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.