CR-04 - Senior Customs Operations Clerk / Office Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

You will be required to show how you demonstrate the essential qualifications (i.e. Education, Experience and/or Occupational Certification) for the initial screening through your resume, cover letter, and/or in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in a cover letter or screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.   The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System (PSRS). Following are some of the benefits associated with applying on-line.

* Applicants can create a profile and a résumé that can be used when applying for other processes without having to recreate a new application each time.
* Applicants can modify their application/résumé at anytime BEFORE the closing date indicated on the job advertisement.
* Applicants can verify the status of their applications, at any time.
* Applicants can be notified electronically of tests or interviews and results.
* For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please click on the button "Apply Now" below.

Persons with disabilities preventing them from applying on-line, are asked to contact 1-800-645-5605.

PLEASE NOTE: Our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users. If you need to update your valid e-mail address after the screening phase, you must contact HR directly.

CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION.

Proof of education will be requested at the assessment stage of this process. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

In assessing candidates, assessment boards may use a variety of tools and methods including, but not limited to, reviews of past performance and accomplishments, written tests, interviews, PSC tests and reference checks. In addition, all information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates

Other considerations may be a deciding factor in choosing the person to be appointed from the pool (i.e. other qualifications deemed relevant, organizational needs, and/or operational needs).

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Intent of the process

This selection process will be used to staff an immediate vacancy in Edmundston, New Brunswick.
A pool of qualified candidates may be established and used to staff other term and/or permanent positions in the advertised locations.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or employer-approved alternatives (see Note 1).
Note: The employer-approved alternatives to a secondary school diploma are: A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or an acceptable combination of education, training and/or experience.

Degree equivalency

Experience in providing administrative support services in an office environment.

Experience in data entry.

Experience using the Microsoft Office Suite such as Outlook, Excel and Word.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBB/BBB, BBC/BBC

Information on language requirements

ABILITIES:
Ability to communicate effectively in writing.
Ability to communicate effectively orally.
Ability to plan and organize priorities.
Ability to deal effectively with conflicting demands.

PERSONAL SUITABILITY:
Attention to detail
Initiative
Dependability
Working effectively with others

The following may be applied / assessed at a later date (may be needed for the job)

Experience providing financial support services (services may include, but are not limited to, verifying and correcting financial claims, controlling and monitoring petty cash, preparing financial status reports, processing invoices verifying and reconciling supplier statements, etc.)

Experience providing administrative support services to senior management (services may include, but are not limited to, organizing meetings, teleconferences, videoconferences, information sessions, making travel arrangements, etc.)

Experience working in an enforcement or security organization.

Experience working in the transportation industry and importing/exporting communities and/or processing of import or export documentation.

Experience working with software or mainframe systems/databases such as SAP/CAS software, Integrated Customs Enforcement Systems (ICES), Integrated Customs System (ICS), Accelerated Commercial Release Operations Support System (ACROSS) OR Customs Commercial System (CCS).

Experience with cash/cashier handling duties.

Conditions of employment

Reliability Status security clearance

May require a valid driver's license or mobility, usually associated with having a driver's license.
Willingness to work overtime on occasion

Other information

ORGANIZATIONAL NEEDS:
The Canada Border Services Agency is committed to establish and maintain a skilled workforce that reflects the diversity of the population it serves. Qualified candidates who self-declare on their application as a member of an Employment Equity group (Aboriginal peoples, persons with a disability, members of a visible minority group, or women) may be selected for appointment to fulfill an organizational need.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.