Reporting and monitoring Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

Work environment

Do you get a warm fuzzy feeling helping others?

Do you have boundless patience when dealing with clients?

Are you an autonomous, highly motivated, conscientious, technically minded individual who gets energized by working successfully on multiple projects at once?

Then read the following as we think you might be the perfect fit for us!

Patent Business Intelligence and Information Management Services (PBIIMS) is looking for talented individuals who are interested in working with an energetic, tightly knit team that provide top quality information management services. While our primary clients are the well over 400 patent examiners who work at the Canadian Intellectual Property Office (CIPO), others include CIPO’s senior management team, patent agents, inventors and universities across the country.

Intent of the process

The intent of this process is to staff positions for an indeterminate and temporary period, the number of positions to fill is to be determined.

A pool of fully qualified candidates may be created and may be used to staff similar positions at the AS-03 group and level with various tenures and various linguistic profiles within Innovation, Science and Economic Development Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
A secondary school diploma.

Degree equivalency

EXPERIENCE:
E1: Extract raw data in order to either design or develop reports intended for senior management or provide large amounts of data to clients.
E2: Significant* experience in using Microsoft Excel, including automating worksheets, creating macros, graphics and pivot tables.

*Significant experience refers to the depth and breadth of experience normally associated with having performed a broad range of various, complex related activities as the MAIN function of the position.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION:
Post-secondary education in Computer Sciences, Information Technology and/or Big Data.

Degree equivalency

EXPERIENCE:
AE1: Experience using IBM Cognos 8 and up to create or validate reports;
AE2: Experience managing privileges and permissions, user and group security in GCDocs environment;
AE3: Experience in testing of software and system integration;
AE4: Experience in VBA, VBS and XML languages.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB
English essential or French essential

Information on language requirements

KNOWLEDGE:
K1: Knowledge of SQL (Structured Query Language) techniques.

ABILITIES:
A1: Ability to collect and manipulate data and creating reports using advanced features of Microsoft Excel (ex: formulas, macros, pivot tables).
A2: Ability to develop detailed documentation of operational processes or work instructions.
A3: Ability to prioritize work.
A4: Ability to communicate effectively orally.
A5: Ability to communicate effectively in writing.

PERSONAL SUITABILITY:
PS1: Effective interpersonal skills;
PS2: Judgment;
PS3: Autonomous;
PS4: Client service orientation
PS5: Reliability.

The following may be applied / assessed at a later date (may be needed for the job)

Operational Requirements:
Ability and willingness to work overtime occasionally.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Only online applications will be accepted.

A written examination may be administered.

An interview may be administered.

Reference checks may be sought.

It is the candidate's responsibility to clearly demonstrate in their application, with concrete examples, how they meet each screening criteria (education and experience for both the essential qualifications and the asset qualifications). Failure to do so may result in your application being eliminated from further consideration. It is NOT SUFFICIENT to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described experience, etc. provided in the screening questions should be supported by your résumé.

Candidates may be required to meet the asset qualifications.

Indeterminate employees at the same group and level or equivalent may be considered for deployment or appointment. If no deployment or appointment at the same level is made, applicants from other groups and levels will be considered in the advertised appointment process.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Please note that only those candidates selected for further consideration will be contacted. Candidates who are screened in to this selection process will be sent further information regarding what to expect during subsequent phases of this selection process.

Our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

Proof of education credentials will be requested later in the process. Candidates with foreign credentials will be required to provide proof of Canadian equivalency. Please consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

Depending on the number of candidates, CIPO’s needs and CIPO Human Resource plans, volume management strategies such as, but not limited to, top-down selection process, cut-off scores, random selection and/or assessment may be used for the purpose of managing applications/candidates. Preference may be given to candidates based on the depth and breadth of their experience.

Travel costs for the assessment are the responsibility of the candidate.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

We thank all those who apply.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.