Information Management (IM), Manager ***AMENDMENT TO CLOSING DATE & APPLICATION SUBMISSION***

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

***APPLICATIONS MUST BE SUBMITTED THROUGH JOBS.GC.CA. ONLY APPLICATIONS SUBMITTED ON LINE WILL BE CONSIDERED. *****EXCEPTION: IF THE SYSTEM WILL NOT LET YOU SUBMIT YOUR COMPLETED APPLICATION ELECTRONICALLY, PLEASE SEND A COPY OF YOUR COMPLETED APPLICATION BY EMAIL TO THE CONTACT PERSON IDENTIFIED AT THE BOTTOM OF THE POSTER, BY THE CLOSING TIME FOR THE SUBMISSION OF APPLICATIONS.***


**** VERY IMPORTANT NOTES***
It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities; rather, the candidate must provide concrete examples that illustrate how they meet the requirement. Lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.

Your Résumé will only be used as a secondary source to validate the experience described in your answers to the Public Service Resourcing System (PSRS) questionnaire, and will not be used as the source document for candidate screening.

Candidates will not be solicited for incomplete or possible missing information in their PSRS screening questionnaire.

Your questionnaire answers should clearly identify your role in the noted example. A job title alone does not demonstrate that you have the requisite level of experience, so be sure to explain relevant responsibilities and/or actions that you took. Additionally, please be sure to provide sufficient information regarding timelines & duration; scope of work; project or job complexities (as appropriate); etc. You MUST provide verifiable, relevant and concrete examples from your work history that clearly demonstrate how you acquired the required experience. Relevant and concrete examples MUST include substantiating details that clearly outline the breadth and depth of your experience, as well as relevant timelines. It is NOT sufficient to only state that the qualification is met, or to provide a listing of current or past responsibilities.

Failure to clearly demonstrate in your responses HOW you meet the screening criteria ( Essential Education and Experiences) may result in the rejection of your application. Inconsistencies in the application package MAY result in your submission being rejected.

In an effort to compress candidate assessment schedules, note that Language assessments MAY be undertaken at any stage of the assessment process. Additionally, all candidates may not be scheduled for language testing at the same time. As such, an invitation to language testing should not be construed as an indicator of success in the selection process.

In your PSRS questionnaire responses, clarity, coherence, conciseness as well as appropriate attention to detail (spelling, grammar and relevance to the factor being substantiated) may be used to evaluate your ability to communicate effectively in writing and attention to detail as personal suitability.

Part of the assessment may be conducted through a take home exam. Candidates are expected to be available for written tests. Tests would only be rescheduled under exceptional circumstances and a strong rationale and evidence would be required to support any reschedule request.

Candidates from the federal Public Service who are at the level of the advertised positions may be considered for deployment opportunities at any stage of the assessment process, and may not be required to undergo the same assessment process as other candidates applying for promotional opportunities.
Candidates at-level who have been considered but not deployed will be required to undertake the same assessment process as candidates applying for promotional opportunities should they wish to be considered for the pool at the end of the process.

Duties

The AS-06 Information Management (IM) Managers design IM plans and strategies for Health Canada and the Public Health Agency of Canada (including regional offices), to ensure efficient and effective information management across both organizations. They support program and service delivery, enhance business intelligence and knowledge sharing, and ensure access to information and records for the benefit of present and future generations. The Manager represents organizational interests as an authority or expert in collaborative IM related initiatives and mobilizes partners to identify and implement state-of-the-art IM solutions.

The work of Managers involves the provision of advice to senior management on the application of Government of Canada IM policies and their impact on Health Canada and the Public Health Agency of Canada; anticipation of long-term projected client information requirements using information collected through environmental scans, capacity checks and various other trend identifying methodologies; enabling IM solutions to support the organizations’ business intelligence and knowledge sharing capabilities; and identifying and securing the IM rules, tools and resources required to support business intelligence and knowledge sharing.

The IM Managers conduct forward looking analyses and anticipate evolving business requirements, initiate partnerships and collaborate with partners to enable changes to IM practices. The Managers must continuously study emerging IM rules, tools and resources to identify new methodologies. They are expected to foster the development of engaged IM communities of practice. The Managers design risk mitigations strategies and lead the implementation of IM transformation and change.

IM Managers strategically design and create training mechanisms (formal courses, teaching aids etc…) to ensure the advancement of IM as a corporate asset, support the maturation of organizational IM stewardship and culture and effect organizational change management.

IM Managers engage and mobilize multi-disciplinary project teams and working groups involved in the development and creation of IM standards, policies, processes and technologies for the department and the agency.

IM Managers manage human resources, as well as systems/equipment, directly or through subordinate supervisors. The management functions include managing employee performance and negotiating, approving and managing Service Level Agreements within delegated authorities.

Work environment

Health Canada's Information Management Services Directorate within Corporate Services Branch is a national organization, with a wide variety of work that can be performed regardless of geographic location. However, certain positions may require a physical presence at a specific location. IMSD's regional locations outside of the NCR are : Halifax, Montreal, Longueuil, Edmonton, Burnaby, Toronto, Winnipeg and Vancouver. 

Intent of the process

This process will be used to staff three (3) indeterminate positions. A pool of fully or partially qualified candidates may be created and may be used to staff similar positions at an identical or equivalent group and level with various languages proficiencies (English Essential, Bilingual Imperative BBB/BBB, Bilingual Imperative CBB/CBB, Bilingual Imperative BBC/BBC, Bilingual CBC/CBC), various security profiles and various tenures using various staffing activities for positions within Health Canada and the Public Health Agency of Canada. If you are interested in this type of work, you are encouraged to apply on this process.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
A post-secondary school diploma or an acceptable combination of education, training and/or experience in a field related to the position.

Degree equivalency

Experience:
• Experience developing instruments such as policies or standards or directives or procedures.
• Significant* experience managing or leading projects.
• Experience providing substantive formal **advice or recommendations to management.
• Significant* experience providing corporate or enterprise services to clients, such as IM, Information Technology (IT), Data Management, Access to information, Privacy, legal or paralegal, or library or archive services.
• Experience consulting and partnering with key stakeholders.

*Significant experience is defined as the depth and breadth of the experience normally associated with having performed the specified activities as part of the main duties of a position, for approximately two (2) years.

** “Providing substantive formal advice” for the purposes of this process would include instances where a candidate was consulted due to their subject matter expertise, and has provided recommendations on complex issues. It does not include standard, routine advice.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Education:
• University degree in a field relevant to the position such as Information Management, Library Science, Information Technology, Data Management, Records Management or Public or Business Management.
• Post-secondary school diploma in a field relevant to the position such as Information Management, Library Science, Information Technology, Data Management, Records Management or Public or Business Management.
• Recognized Certification in Project Management (e.g. PMP. Prince II).

Degree equivalency

Asset Experience:
• Significant* experience developing instruments such as policies or standards or directives or procedures.
• Experience delivering programs in a national service organization.
• Experience in the management of multi-year complex*** and large**** projects.
• Experience performing Information Management duties as a core function of a position.
• Experience managing change
• Experience implementing Electronic Document Management Systems (EDMs) such as LRS server, RDIMS, GCdocs, Microsoft SharePoint, etc.

*Significant experience is defined as the depth and breadth of the experience normally associated with having performed the specified activities as part of the main duties of a position, for approximately two (2) years.

***A complex project is defined as a project that has two or more of the following characteristics:
1) A geographically distributed user base;
2) Requires specialized expertise;
3) Supports a large number of stakeholders with diverse interests;
4) Requires the collaboration and coordination of efforts of multiple stakeholders.

***A large project is defined as a project that involves a high number of clients, users or stakeholders, or important expenditures, or must be conducted over a period of at least 6 months due to its complexity.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

Knowledge:
• Knowledge of Project Management concepts or principles and processes.
• Knowledge of concepts or principles and practices associated with the management of information.

Competencies:
• Analytical thinking
• Ability to manage (which includes elements of Values and Ethics; Strategic Thinking; Engagement/Mobilization; and Management Excellence)*** The Public Service Commission Middle Management Situational Exercise (MMSE 840) may be administered.

Abilities:
• Ability to promote innovation and guide change
• Ability to achieve results/outcome driven
• Ability to communicate effectively orally, including making presentations
• Ability to communicate effectively in writing

Personal Suitability:
• Client focus
• Leadership
• Judgment
• Initiative
• Respectful of Diversity
• Attention to detail

The following may be applied / assessed at a later date (may be needed for the job)

Asset Knowledge:
• Knowledge of global trends and best practices in Information Management.
• Knowledge of best practices, trends and issues in Information Management in the Government of Canada.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

At Management discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met via this alternative, it is met for the specific positions being staffed only and must be re-assessed for other positions for which this alternative may be specified by the manager.

You must provide proof of your education credentials. Candidates with foreign educational credentials are required to provide proof of Canadian equivalency. You may consult The Canadian Information Centre for International Credentials at http://www.cicic.ca for further information.

Foreign educational credentials must be assessed by a recognized credential assessment service. If you have been educated outside of Canada, it is your responsibility to have your certificate(s) and/or diploma assessed against Canadian educational standards. Guidance may be found at the Canadian Information Centre for International Credentials (CICIC) at http://www.cicic.ca/.

Asset education & experience criteria MAY be used to assist with volume management and/or right-fit justifications, and may be evaluated at any phase of the assessment process.

To assist with volume management, the selection board may elect to use a top-down methodology to select candidates for progression through each stage of the assessment process. Please note that achieving a pass mark on any of the assessments conducted does not mean that you will move forward in the selection process. Management may decide to use a cut-off mark that is higher than the pass mark on any evaluation used throughout the process.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Candidates are advised that their exam or interview would only be rescheduled under these exceptional circumstances:
o Medical reason with certificate
o Pre-arranged travel with proof
o Pre-scheduled training with proof
o Pre-arranged exam/interview for another Government of Canada staffing process with proof
o Pre-approved vacation with proof
o Death in the family
o Other exceptional reason deemed acceptable by the Selection Board (e.g. Jury Duty, etc.)

All candidates who apply in this selection process must include in their application a valid email address and ensure that this address is functional at all times and that it accepts messages from unknown users. Failure to do so may result in important messages not being received.

Most of the communications for this selection process will be conducted via the e-mail address provided in your application. It is your responsibility to ensure that you check for messages regularly. IT IS YOUR RESPONSIBILITY TO REGULARLY VERIFY YOUR E-MAIL AND PSRS ACCOUNT FOR ALL COMMUNICATIONS REGARDING THIS SELECTION PROCESS.

Failure to respond to key messages may result in your application being automatically withdrawn from this process unless you have previously identified alternate arrangements for accommodations measures. In the event of email delivery failures, the selection board may elect not to pursue candidates through other avenues.

***IMPORTANT***: ACKNOWLEDGEMENT OF RECEIPT OF APPLICATIONS WILL NOT BE SENT.

Any false and/or fraudulent information you may provide in relation to this selection process may result in your elimination from the process, removal from the pools of qualified candidates created by this process and/or revocation of any employment offers which may result from the process.

A Candidate Achievement Record may be used
A written test or written tests may be administered.
An interview may be administered.
Reference checks may be sought.

The Public Service Commission Middle Management Situational Exercise (MMSE 840) may be administered.

Health Canada and the Public Health Agency of Canada are committed to Employment Equity. In order to ensure a diversified workforce, preference may be given to candidates self-identifying as belonging to one or more of the following Employment Equity groups: aboriginal people, persons with disabilities and members of visible minority groups, provided that the candidate meets all essential qualifications listed on the job opportunity and any applicable asset qualification(s).

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.