Consultation and reproduction clerk

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

Only applications submitted online will be accepted.

Following are some of the benefits associated with applying on-line:
• Candidates can create and manage their accounts in the Public Service Resourcing System (PSRS) and apply to job opportunities as long as an internet connection is available.
• Candidates can create a profile and retrieve stored application(s) (personal information, covering letter and résumé) previously submitted and modify them, if necessary, before submitting the application.
• Candidates can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.

NOTE: Candidates must clearly demonstrate, by responding to the preselection questionnaire, how they meet the education, experience and the knowledge criteria listed in the essential and asset qualifications.

Intent of the process

A pool of qualified candidates may be established through this process to staff identical or similar positions at the CR-04 group and level with various tenures such as casual, term, indeterminate.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A response to a text question addressing the following:

• These questions will be evaluating the following knowledge criterion:
  
  Knowledge of regulations concerning the use of research material and facilities.
• Knowledge of services provide to the public by Library and Archives Canada.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Secondary school diploma OR an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

Recent* experience in delivering services to the public.

*Recent is defined as two consecutive years in the last five years.

Experience using computerized systems for tracking and ordering.

KNOWLEDGE

Knowledge of the regulations governing the use of research materials and facilities;
Knowledge of the client services offered by Library and Archives Canada.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

ABILITIES AND SKILLS

Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to safely lift boxes weighing up to 20 kilograms.

PERSONAL SUITABILITY

Client Service Orientation
Teamwork
Adaptability
Reliability
Judgment

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION

Successful completion of an information technician program or certification.

Degree equivalency

ASSET EXPERIENCE

Experience in delivering services to the public in a cultural environment such as museums, libraries and/or archives.

OPERATIONAL REQUIREMENTS

Willing and able to regularly work between different service points.
Willing and able to occasionally work in LAC offices located in Ottawa and in Gatineau.
Willing and able to work occasionally on Saturdays.

Conditions of employment

CONDITIONS OF EMPLOYMENT

Security: Reliability clearance for casual employment
Secret clearance for a term or indeterminate employment
Willing and able to work between 8:00 a.m. and 5:00 p.m.
Willing and able to lift and carry boxes weighing up to 20 kg.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

An interview will be administered.

Reference checks will be sought.
Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgment of receipt of applications will not be sent;

Our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block this type of email).

Persons are entitled to participate in the appointment process in the official language of their choice.

As an equal opportunity employer, the Public Service of Canada is committed to accommodating the needs of persons with disabilities. If you have any health or physical limitations, which may adversely affect your performance during any phase of the appointment process, please identify any accommodation needed.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.