Stream 1 - Senior SOC Operator, Stream 2 - SOC Operator

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED.

1. Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

2. You will be required to show how you demonstrate the essential qualifications (i.e. Education, Experience and/or Occupational Certification) for the initial screening through your resume and in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in the screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.

3. If you do not fully complete the screening questions as instructed, you may be screened out.

4. A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

5. Asset qualifications may be applied in this selection process.

6. Please identify clearly your substantive group and level and your employment status on your resume and/or application form (if applicable).

7. Please ensure that your Personal Record Identifier (PRI) is included in your application (if applicable).

8. Please provide the contact information (including a valid email address) for two recent (within the past 2 years) references. One of them should be a current manager/supervisor.

Duties

You will be required to provide security services in support of members of the judiciary of the Federal Court of Appeal, the Federal Court, the Court Martial Appeal Court or the Tax Court of Canada. Tasks include (but are not limited to):

For both streams:
Monitoring CCTV for potential security incidents;
Monitoring Access Control and alarm;
Report writing; responding to emails;
Monitoring intelligence feeds and reporting as necessary;
Maintaining various logs;
Answering an emergency phone line and issuing Access cards.

In addition the Senior SOC Operator will have the following duties:
Interpreting and drafting risk assessments;
Frequent dealings with internal/external clients.

Shift details:
GS-06 - Full time Monday to Friday from 15:00 – 23:00hrs
GS-04 #1 – Saturday and Sunday 08:00-16:00hrs (possibility for extra shifts to replace GS-06 when necessary)
GS-04 #2 – Saturday and Sunday 16:00-24:00hrs (possibility for extra shifts to replace GS-06 when necessary)

Work environment

The Courts Administration Service (CAS) provides services to the Federal Court of Appeal, the Federal Court, the Court Martial Appeal Court of Canada and the Tax Court of Canada.

The CAS’s mission is to provide timely and accurate registry, judicial and corporate services to the four superior courts and to their clients in the most innovative and effective manner, while promoting a healthy workplace and encouraging employees’ ongoing contribution to service delivery excellence.

Join our team in a work environment that fosters creativity and new ideas to improve our business practices and the quality of our services.

*Supporting the delivery of justice for all Canadians*

Intent of the process

A pool of pre-qualified or fully qualified candidates may be created to staff similar or identical positions with various tenure, various linguistic profiles and security requirements within the Courts Administration Service.

Positions to be filled: 3

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION (For both streams):

At minimum, a post-secondary school diploma in a field related to the position OR acceptable combination of education, training and experience.

Degree equivalency

EXPERIENCES (For both streams):

Experience writing draft reports for clients/managers on physical security and emergency threats and risks and plans.

Experience in the provision of security services.

Experience in dealing with internal and external clients/stakeholders.

Stream 1 ONLY:
Experience in the provision of advice, leadership, services and policy interpretation on security matters.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EXPERIENCES (For both streams):

Experience working within a judicial or quasi-judicial environment.

Experience working in a Security Operations Centre

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

KNOWLEDGE (For both streams):

Knowledge of the Policy on Government Security.
Knowledge of the Emergency Management Act.
Knowledge of the RCMP Guidelines relating to physical security.

Stream 1 ONLY:
Knowledge of risk assessment protocols, policies and procedures

ABILITIES (For both streams):

Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to handle multiple tasks and set priorities.
Ability to effectively work under pressure.

Stream 2 ONLY:
Ability to work independently with little supervision.

PERSONAL SUITABILITIES (For both streams):

Judgement
Dependability
Initiative
Discretion

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

OPERATIONAL REQUIREMENTS:
Stream 1: Willingness to work flexible hours including overtime on short notice
Stream 2: Willingness to work weekend shifts and to work overtime on short notice

Conditions of employment

Top Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

- A written exam may be administered.
- An interview may be administered.
- Reference checks may be administered.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.