Technical Analyst

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

Duties

Reporting to the manager, the IT Specialist is responsible for deploying, configuring and maintain OPC IT infrastructure tools, providing administration services and providing application’s support to sectors within the Office of the Privacy Commissioner. Specifically, the position will provide technical advice, solutions and recommendations on various technological topics touching OPC IT infrastructure.

Under the supervision of the manager, the incumbent will provide, among other things, technical services to support clients in the following areas:
• Develop and evaluate best practices for operating OPC IT Infrastructure
• Select and implement security systems with other infrastructure components
• Evaluate application security and updates for deployment
• Evaluate third party tools and feature sets
• Register problems with the application/tool server vendor
• Evaluates new application/tool server releases for inclusion in OPC platform
• Deploy, configure and maintain virtual machine infrastructures
• Deploy, configure and maintain physical servers (mainly used to host the hypervisor)
• Deploy, configure and maintain Storage Area Network (SAN) equipment
• Configure and maintain the tape library backup appliance
• Configure and maintain the backup infrastructure
• Monitor systems and network activities for performance and security threats
• Prepare documentation and design artifacts regarding OPC IT infrastructure and Operations
• Access compliancy with regulations and guidelines
• Work with suppliers to obtain estimates for potential IT components

Work environment

If you are looking for an EXCITING, CHALLENGING and DYNAMIC CAREER in the federal Public Service, then we’re looking for you!

Located in a brand new LEED building Downtown Gatineau, the Office of the Privacy Commissioner of Canada (approximately 180 employees) is where people who are passionate about the privacy rights of others work to make a difference.

Across all occupational categories, we offer an environment that is intellectually stimulating and supportive. We offer a wide range of exciting careers that incorporate an array of benefits and flexible work arrangements that can help you balance your work and private life. And there are lots of opportunity for personal and career development, through training, coaching, conferences, performance reviews, and language training.

Intent of the process

This process may be used to establish a pool of candidates that may be used to staff similar positions at an identical or equivalent group and level with various official language proficiency (Bilingual Imperative CBC/CBC, Bilingual Imperative CCC/CCC, bilingual imperative BBB/BBB, English Essential) various security profiles (reliability, secret, top secret), various tenures (indeterminate, specified period) using various staffing activities (indeterminate, term, deployment, acting, assignment, secondment) for positions with the Office of the Privacy Commissioner of Canada or the Public Service.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position being staffed.

Notes:
1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.
2. It is the recognized educational institution (e.g. community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.
3. At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE
- Experience monitoring and maintaining a secure IT environment following Government of Canada standards (ITSG) or other commonly accepted international standards on IT Security.
- Experience in analyzing client requests, suggesting technical solution recommendations, and contributing in the conceptual design phases of IT initiatives.
- Experience administering enterprise level virtual server environment (such as VMware ESXi).
- Experience administering enterprise Storage Area Networks (SAN) and centralized backup infrastructure.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBB/BBB

Information on language requirements

KNOWLEDGE
Knowledge of backup and recovery principles.
Knowledge of Storage Area Network (SAN) principles.
Knowledge of VMware virtualization principles.

ABILITIES
Ability to troubleshoot issues.
Ability to multi-task, prioritize work items and work under pressure.
Ability to communicate.

PERSONAL SUITABILITY
Teamwork
Client service orientation
Autonomy

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS - CERTIFICATIONS
Certification in visualization or storage.
Certification in end user device management.

ASSET QUALIFICATIONS - EXPERIENCE
Experience with VMware ESXi and/or vCenter 5.5 or newer.
Experience managing a VEEAM backup environment.
Experience with EMC VNX Storage Area Network – SAN.

ORGANIZATIONAL NEEDS
The Office of the Privacy Commissioner of Canada is committed to Employment Equity. In order to ensure a diversified workforce, preference may be given to candidates self-identifying as belonging to one or more of the following Employment Equity groups: aboriginal peoples, persons with disabilities and members of visible minority groups provided the candidate meets all essential qualifications listed on the Statement of Merit Criteria and any applicable asset qualification(s).

OPERATIONAL REQUIREMENTS
Ability and willingness to work overtime on short notice.
Ability and willingness to travel with short notice.
Ability and willingness to work in a Workplace 2.0 environment.
Ability to lift equipment up to 20kg.
Ability and willingness to work from home.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A written examination may be administered.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

It is to be noted that it is your responsibility to ensure that, during the life of this selection process, you communicate any changes related to your telephone number or e-mail address to the email address indicated on the poster. Failure to do so might exclude you from the selection process.

Candidates must meet the essential qualifications to be appointed to a position.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

You will be asked to provide proof of your education credentials later during the process.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application

THE OPC IS A FRAGRANCE FREE ENVIRONMENT.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.