Visits Operations Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

NO APPLICATION VIA E-MAIL WILL BE ACCEPTED. YOU MUST APPLY VIA WWW.JOBS-EMPLOIS.GC.CAVERY IMPORTANT NOTE: Candidates must clearly demonstrate in the experience questionnaire how they meet the education and experience factors listed on the Statement of Merit Criteria. In order to do so, they must write one or two paragraphs for each demonstrating how they meet them with concrete examples. Note that it is not sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Resumes will be used as a secondary source to validate the experience described in the experience questionnaire. Failure to clearly demonstrate in the experience questionnaire how you meet the above mentioned criteria Education and Experience, where applicable may result in the rejection of your application. Candidates will not be solicited for incomplete or possible missing information.

Intent of the process

The intent of the process is to staff a position on an indeterminate basis in the Official Visits division.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
A secondary school diploma or employer-approved alternatives (see Note 1).

Notes:
The employer-approved alternatives to a secondary school diploma are:

A satisfactory score "on the Public Service Commission test approved as an alternative to a secondary school diploma; or
An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCES:
Experience in the delivery of general administrative and operational services and advice to internal and external clients.

Experience in researching and compiling information for a variety of documentation.

Experience in using software applications from the Microsoft Office Suite (Outlook, Word, Excel, Power Point).

Experience in making travel arrangements.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS:
Experience making complex* travel arrangements.

*Complex is defined as multi-stop international travel abroad as well as experience with the Visa application process.

Experience using Datacard® ID Works® Identification Software.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CCC/CCC)

Information on language requirements

ABILITIES:
Ability to organize work, determine priorities and work effectively in a fast-paced environment.
Ability to troubleshoot and make appropriate recommendations or take corrective action.
Ability to edit and proofread documents.
Ability to provide advice related to administrative policies and guidelines.
Ability to communicate effectively orally
Ability to communicate effectively in writing

PERSONNAL SUITABILITY:
Interpersonal Relations and Respect
Initiative
Dependability
Judgement

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS:
Willingness and ability to work extensive overtime.
Willingness and ability to travel for extended periods of time and/or on short notice.
Willingness and ability to lift heavy objects (suitcases, boxes) and to stand for long periods of time.

CONDITIONS OF EMPLOYEMENT:
Security: Secret security clearance


Willingness and ability to work extensive overtime.
Willingness and ability to travel for extended periods of time and/or on short notice.
Willingness and ability to lift heavy objects (suitcases, boxes) and to stand for long periods of time.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

The Public Service of Canada is committed to building a skilled and diverse
workforce that reflects the Canadians we serve. We promote employment
equity and encourage you to indicate if you belong to one of the targeted
groups when you apply.

Information on employment equity

- A written exam may be administered.

- An interview may be administered.

- Reference checks may be sought.

- Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

- Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

- You must provide proof of your education credentials at a later date.

- Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Please note that we will have to consider that you are no longer interested in participating in the selection process and that you have withdrawn your candidacy should you not provide us with an up-to-date email address to reach you.

- Candidates who fail to confirm their attendance at our written exam or interview will be considered withdrawn from the process.

- Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

- Candidates are advised that an interview will only be rescheduled under these exceptional circumstances:

o Medical reason with certificate;

o Pre-arranged travel with proof;

o Pre-scheduled training with proof;

o Pre-arranged exam/interview for another Government of Canada staffing process with proof;

o Death in the family;

o Other exceptional reason deemed acceptable by the Selection Board (e.g. Jury Duty, etc.).

- Foreign educational credentials must be assessed by a recognized credential assessment service. If you have been educated outside of Canada, it is your responsibility to have your certificates and/or diplomas assessed against Canadian educational standards.

For more information, please see the Canadian Information Centre for International Credentials (CICIC) at http://www.cicic.ca/927/identifytheorganization-responsible-for-recognition.canada.- Please note that when this appointment process is finalized, all information will be posted on jobs.gc.ca. It is your responsibility to check for notifications on the jobs.gc.ca site to avail yourself of the right to informal discussion with the manager and/or recourse to be submitted to the Public Service Labour Relations and Employment Board (PSLREB).
The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are HYPERLINK "https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/employment-equity.html" \o "Employment Equity Help" a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.
The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.