Accounting Operations Clerk

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

*ONLY ONLINE APPLICATIONS WILL BE ACCEPTED*

In order to have your application considered, all screening questions must be answered. Candidates must provide CONCRETE EXAMPLES WHICH DEMONSTRATE, how they meet the education requirement and the experience factors listed in the essential qualifications and asset qualifications. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities.

FOR EACH EXPERIENCE CRITERIA, please provide the following information:

1 - Name of the department or organization where the experience was acquired;
2 - Title of the position occupied and the period(s) in which you performed the functions (M-Y to M-Y); and
3 - Specific details of tasks or projects demonstrating how the experience was acquired and concrete examples.

Intent of the process

This process will be used to establish a pool of candidates that may be used to staff similar positions at an identical or equivalent group and level with various official language proficiencies (Bilingual Imperative BBB/BBB, English of French Essential, English Essential), various security profiles (Reliability Status, Secret), various tenures (Indeterminate, Temporary) using various staffing mechanisms (Indeterminate appointment, Term appointment, Acting appointment, Deployment, Secondment, Assignment) and in various locations (Ottawa, Gatineau) at Immigration, Refugees and Citizenship Canada.

Positions to be filled: 3

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
ED1) High school diploma.

Degree equivalency

EXPERIENCE:
E1) Experience in accounting operations.
E2) Experience in using Excel and Outlook or a similar software.
E3) Significant* experience in customer service;
E4) Recent** experience in working with a financial system software; (SAP, ORACLE, Intuit, etc.)

* "Significant" is defined as the depth and breadth of experience associated with the performance of a broad range of related activities which were the candidate's primary work responsibilities and for a period of approximately of twelve (12) months.
** "Recent" is defined as experience normally acquired within the last three (3) years.

ABILITY:
A1) Ability to plan and to prioritize workload in order to respect priorities

COMPETENCY:
C3) Cooperation and collaboration

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

COMPETENCIES:
C1) Adaptability and flexibility
C2) Focus on quality and details
C4) Judgement / Analytical Thinking
C5) Values and ethics

PERSONAL SUITABILITY
PS1)Reliability

ABILITIES:
A2) Ability to communicate effectively in writing.
A3) Ability to communicate effectively orally.

The following may be applied / assessed at a later date (may be needed for the job)

EXPERIENCE:
AEX1) Recent* experience in working with the financial system SAP.
AEX2) Recent* experience in processing travel claims with the Share Travel Services system (STS).
AEX3) Recent* experience in issuing Financial Signing Authority (FSA) Records.
AEX4) Recent* and significant** experience in debt recovery.
AEX5) Recent* experience as a client service representative in a call centre.
AEX6) Recent* experience in the management of vendor databases.
AEX7) Recent* experience in the working with a loan program.

* "Recent" is defined as experience normally acquired within the last three (3) years.
** "Significant" is defined as the depth and breadth of experience associated with the performance of a broad range of related activities which were the candidate's primary work responsibilities and for a period of approximately of twelve (12) months.

OPERATIONALS REQUIREMENT:
Willingness and ability to work overtime as required.

Conditions of employment

Reliability Status security clearance - This factor is not used at the prescreening stage. The hiring department is responsible for the security clearance process.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

RECEIPT OF APPLICATIONS WILL NOT BE SENT; ONLY CANDIDATES SUCCESSFUL IN THE SCREENING PROCESS WILL BE CONTACTED.

Communication of results in the various staffing stages COULD be done UNIQUELY through your account in the Public Service Resourcing System (PSRS); therefore, you have the responsibility to regularly verify your account in order to be aware of the status of your application.

IMPORTANT: A valid e-mail address must be provided. The Selection Board will communicate with candidates by e-mail to provide/request information and to invite candidates to attend any portion of the assessment. Please include a valid e-mail address that you check frequently. Please ensure that your email settings are set appropriately. If your email settings are too restrictive, emails from the hiring department may be detected as spam and automatically deleted.

Please note that candidates may be required to meet the asset qualifications for the screening process.

Must be willing to relocate.

Candidates whose applications are retained for further consideration may be required to travel to attend an interview or for the administration of a test. If you are asked to travel in relation to this appointment process, you should direct any questions you have about travel entitlements to the hiring organization, when contacted, and they will provide you with the necessary information.

Candidates from outside the federal public service may be required to pay for their own travel and relocation expenses.

Tests may be administered during the day, evening and/on weekends.

A written exam may be administered.

Interviews may be conducted.

Reference checks may be conducted.

Successful candidate(s) must meet and maintain the Conditions of Employment throughout their employment.

Candidates will need to provide proof of their education credentials at a later time in the process. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/indexe.stm

Random selection may be used to identify which applicants will be assessed in this appointment process.

All job applications must therefore be submitted through the Public Service Resourcing System (PSRS). Following are some of the benefits associated with applying on-line:

1- Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.
2- Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.
3- Applicants can verify the status of their applications, at any time.
4- Applicants can be notified electronically of tests or interviews and results.
5- For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Applicants with disabilities: If you require a technical aid or an alternative method of assessment to ensure an equitable assessment of your qualifications, please indicate so in your application.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.