ATIP* Coordination Assistant / Information Holdings and Inquiries Agent

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

Intent of the process

The intent of this process is to establish a pool of qualified candidates which could be used to staff similar or identical positions with various tenures, various language requirements, and/or various security clearance levels.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
A secondary school diploma or an acceptable combination of education, training and/or experience*.
*An acceptable combination of education, training and/or experience is defined as: a minimum of grade 10 with two (2) years’ experience working in a field related to the position to be filled.

Degree equivalency

EXPERIENCE
EX1. Experience providing service to clients by telephone and in writing.
EX2. Experience providing clerical support services in an office environment.
EX3. Experience using a Windows operating system.
EX4. Experience using Microsoft Office.
EX5. Experience providing record management services such as classifying, indexing, cross-referencing, filing, retrieving, retention, or disposing.
EX6. Experience in maintaining electronic and hard copy filing systems.

*****Please note: Your written responses will be used to assess your ability to communicate in writing.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB, Bilingual Imperative CBC/CBC

Information on language requirements

ABILITIES
A1. Ability to communicate orally.
A2. Ability to communicate in writing.
A3. Ability to plan and organize work.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS
AQ1. Experience serving as a member of the Canadian Armed Forces.
AQ2. Experience dealing with the public in the provision of federal government programs or services.
AQ3. Experience interpreting the Access to Information Act and the Privacy Act.
AQ4. Experience working in an Access to Information and Privacy operational unit.
AQ5. Experience in the administration and maintenance of information in an Access to Information and Privacy case management system (i.e. Privasoft’s AccessPro Case Management (APCM) .
AQ6. Experience using GCdocs.
AQ7. Experience working in an Information or Records Management unit.

*****Please note: Your written responses will be used to assess your ability to communicate in writing.

PERSONAL SUITABILITY
PS1. Effective interpersonal relationships
PS2. Judgement
PS3. Attention to detail

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Conditions of employment

Secret security clearance

CONDITIONS OF EMPLOYMENT
Some positions may require the ability to lift and/or carry a maximum of 35 lbs (16kg).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

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ASSESSMENT
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A written exam may be administered.

An interview may be administered.

A top down selection method may be used at any point in the assessment process.

Reference checks may be sought.

All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.

You must provide proof of your education credentials. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. For more information please click on “Degree Equivalency” in the Education section above.

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LEAVE/ABSENCES DURING THIS SELECTION PROCESS:
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It is the responsibility of the candidate to notify the Departmental contact of any pre-approved leave throughout the duration of the process in order to facilitate scheduling of evaluations. One (1) alternate date will be possible only if requested for the following reasons: 1) Medical reasons with doctor’s certificate 2) Death in your immediate family 3) Confirmation of preapproved travel plans or training plans (made before the advertisement posting date) 4) Religious reasons or another reason that is considered reasonable by the assessment committee.

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OFFICIAL LANGUAGE
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Persons are entitled to participate in the selection process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Official language proficiency: due to its unique character, this essential qualification could be assessed and required solely upon appointment. It is therefore the candidate’s responsibility to inform the person in charge of the selection process if he/she obtains the linguistic requirements after the pool has been established. Also, a person who initially failed linguistic testing could be introduced into the pool of qualified candidates during the pool’s validity period if he/she is assessed again through another selection process or following linguistic training.

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COMMUNICATION
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It is the candidate’s responsibility to inform the Departmental contact involved in this selection process of any change of contact information during the selection process and during the validity period of the pool.

Candidates must provide a valid email address as communication for this process will be conducted by email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

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OTHER INFORMATION
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*ATIP - Access to Information and Privacy

Candidates must meet all the essential qualifications to be appointed to a position.

Management may choose to invoke an asset(s) at any point of the process. Please note that achieving the pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a score that is higher than the pass mark on any of the evaluations used throughout the selection process. Management may also decide to use top-down selection at any stage of the process.

Please ensure that your Personal Record Identifier (PRI) is included in your application. Indeterminate employees at the same group and level or equivalent could be considered for deployment. If no deployment is made, applicants from other groups and levels will be considered in the advertised appointment process.

An assignment/secondment or an acting appointment requires approval of your supervisor.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

We thank all those who apply.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.