Administrative Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

** Due to technical difficulties, this inventory was closed and re-opened. Those with applications that were included in the previous inventory (2018-PEN-EA-PAC-135091/PEN18J-018363-000152) do not need to re-apply.

An inventory advertisement allows a continuous intake of applications, over as long a period as desired. This inventory has no closing date, although one may be added in the future. Once a candidate has submitted their application it will stay active in the inventory (assuming it meets the essential screening criteria) for 180 days. At the end of that period, candidates will need to refresh their application to ensure it stays active in the inventory. 15 days prior to the end of the 180 day period, candidates will receive a notice to their applicant profile instructing them that their application will expire unless it is refreshed. Candidates are also able to withdraw their application from the inventory anytime they desire.

If you are found unsuccessful during any point of the process your application will not be considered again until 180 days has elapsed from the date of your elimination notification.

Since this process is being used to staff positions across the province, it is important that you ONLY indicate your true locations of interest as well as fully complete all screening questions.

The application process includes screening questions that will be used as part of the assessment. You will be prompted to complete a self-assessment on some qualifications. We cannot make assumptions about your qualifications. It is important that candidates clearly demonstrate how and why they meet the qualifications, giving detailed examples for each element. As such, it is imperative that candidates adequately complete the screening questionnaire and manage their time accordingly.

As asset qualifications could be used for referral of candidates, please ensure you complete the screening questions if you meet these qualifications. A person may be appointed even though he/she does not meet any or all of the asset qualifications. However, it may be a deciding factor in choosing the person to be appointed.

You will also be prompted to include the contact information of a supervisor or client who can validate each example. You will be advised before we communicate with your references. You are responsible to ensure your referees are aware of this information.

Work environment

The Correctional Service of Canada (CSC), as part of the criminal justice system and respecting the rule of law, contributes to public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure and humane control. Staff may be working in an environment where there could be offender contact.

Intent of the process

A pool of qualified candidates may be established and used to fill various positions of various tenures (e.g. casual, temporary and permanent) within the Correctional Service of Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
A secondary school diploma or successful completion of a provincially/territorially approved secondary school equivalency test.

Degree equivalency

EXPERIENCE
Experience providing administrative or clerical support services in an office environment. (Defined as the depth and breadth of experience normally associated with the performance of the duties on a continuous basis over a period of approximately 3 months, within the last 5 years.)
Experience in the use of various software programs such as: Microsoft Excel, Microsoft Word, Outlook and Power Point.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Post-secondary education in a field related to the position.

Experience preparing meeting minutes.

Experience researching, extracting and compiling information from various sources.

Experience in the preparation of correspondence and reports.

Experience arranging work-related travel in the Federal Public Service.

Experience in data entry.

Experience using a database and/or software applications for report creation.

Experience providing clerical/administrative support services related to Case Management.

Experience providing clerical/administrative support services related to Correctional Programs.

Experience providing clerical/administrative support services related to Health Services.

Experience providing clerical/administrative support services related to Human Resources.

Experience providing clerical/administrative support services related to Contracting and/or Procurement.

Experience providing clerical/administrative support services related to Security.

Experience providing clerical/administrative support services in a Records Management environment.

Experience providing clerical/administrative support services in a Finance environment.

Experience providing clerical/administrative support services in an Occupational Safety and Health (OSH) environment.

Experience working in a correctional environment.

Experience using the Offender Management System (OMS).

Experience using Integrated Financial and Material Management System (IFMMS).

Experience using an electronic records management system, such as OpenText or GCDocs.

Experience providing clerical/administrative support services to management, such as monitoring and managing their electronic inbox and managing their calendar.

Experience with Access to Information and Privacy policies and legislation.

Experience setting up and maintaining a Bring Forward (BF) system.

Experience processing offender complaints and/or grievances.

Experience working with Occupational Health and Safety.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential or
Bilingual Imperative - Level: BBB / BBB (depending on position being staffed)

Information on language requirements

COMPETENCIES
Working effectively with others
Thinking things through
Showing initiative and being action-oriented
Demonstrating integrity and respect

ABILITIES
Ability to communicate effectively orally.
Ability to communicate effectively in writing.

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Placement of Correctional Service of Canada (CSC) employees affected by workforce adjustment.

Conditions of employment

Reliability Status security clearance - or Secret clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A test may be administered.

Persons are entitled to participate in the appointment process in the official language of their choice.

Your résumé will NOT BE USED for screening purposes and may only be used as a secondary source of validation. Failure to clearly demonstrate HOW you meet the screening criteria in your responses to the screening questions may result in the rejection of your application.

Candidates who apply to this selection process should include an email address that accepts emails from unknown users (some email systems block these types of email). Should your email address change during the process, it is your responsibility to inform us and to regularly verify your e-mails.

Only applications received online will be accepted. Please communicate with the contact person to discuss alternative methods if online application is impossible.

Following are some of the benefits associated with applying on-line:

• Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.
• Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.
• Applicants can verify the status of their applications, at any time.
• Applicants can be notified electronically of tests or interviews and results.
• For some jobs, applicants will find important information, namely the job questionnaire that are only available when applying on-line.

To submit an application on-line, please select the button “Apply Online”.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645- 5605.

Proof of education may be required.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

A random or top-down selection may be used at any stage in the process in order to better manage the volume of candidates.

Please note that if you have previously been found qualified in a selection process, your results cannot be applied to the current inventory. You are required to submit an application to this selection process to be considered further.

Please note that the COMMUNICATION competency will be evaluated throughout this selection process.

The Correctional Service of Canada is dedicated to supporting inclusive, barrier-free selection processes for all candidates. At any time during a selection process, candidates may request an accommodation to facilitate their assessment in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially. Please visit https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/informationcandidates/accommodations.html for additional information on accommodation in a selection process. Alternatively, you may direct any specific enquiries to the departmental contact identified on this advertisement.

For general information when applying on a selection process, visit https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/informationcandidates.html.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.