Programmer – CS-01, Programmer Analyst - CS-02, Support Analyst – CS-02

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Information on accommodation for persons with disabilities

Duties

The Public Health Agency of Canada's National Microbiology Laboratory (NML) provides scientific expertise and laboratory capacity for infectious disease monitoring, detection, investigation and outbreak response to support national and international public health action.

The successful candidate(s) will provide frontline application/database and/or infrastructure/operations support to the various Divisions of the NML as they conduct diagnostic, research, surveillance and other forms of work on a range of pathogens with public health significance. Disruptive laboratory technologies spanning genomics, proteomics and bioinformatics disciplines are commonplace in this world-class scientific organisation and we are seeking the right individuals to help support, design, configure and manage the critical IT systems that underpin a range of laboratory operations.

NML strives to be the employer of choice for Canadian and international scientific and non-scientific staff. Our employees contribute leadership, ingenuity, expertise and innovation to safeguard the health of Canadians and the global community.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
The minimum standard is:
1. Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology or another specialty relevant to the position to be staffed.
Notes:
2. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.
3. It is a recognized educational institution (e.g., community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.
4. At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met via this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.
Degree equivalency

Degree equivalency

EXPERIENCE (essential):
Stream A: Programmer (CS01):
1. Experience in supporting and programming IT solutions
2. Experience in providing technical advice and guidance to users with varying degrees of computer knowledge
3. Experience in providing a variety of informatics support services (hardware and/or software) (e.g. Installation, configuration, maintenance, troubleshooting problems)
4. Experience in planning, organizing and prioritizing work

EXPERIENCE (essential):
Stream B: Programmer Analyst (CS02):
1. Recent* experience interpreting the application needs of clients into technical and functional solutions
2. Recent* and significant** experience developing custom applications or configuring COTS solutions
3. Recent* and significant** experience supporting a business application***

EXPERIENCE (essential):
Stream C: Support Analyst (CS02):
1. Recent* experience working in information technology (IT), including technical support or service delivery in a Public Health or Large Science Based environment
2. Recent* experience suggesting, implementing or participating in continuous improvements for IT initiatives
3. Recent * experience troubleshooting technical issues related to workplace technology devices
4. Significant** experience providing support for Windows workstations
5. Experience preparing IT technical, procedural, and/or training documentation

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

COMPETENCIES (essential):
Stream A: Programmer (CS-01):
1. Analytical Thinking (Proficiency Level 1)
2. Client Focus (Proficiency Level 1)
3. Communication (Proficiency Level 1)
4. Results Orientation (Proficiency Level 1)
5. Teamwork (Proficiency Level 1)
6. Continuous Learning (Proficiency Level 2)
7. Testing (Proficiency Level 2)
8. Application Development / Support and Maintenance (Proficiency Level 2)
9. Database Design & Management (Proficiency Level 1)
10. Security / Information & Application Protection (Proficiency Level 2)

COMPETENCIES (essential):
Stream B: Programmer Analyst (CS-02):
1. Analytical Thinking (Proficiency Level 2)
2. Client Focus (Proficiency Level 1)
3. Communication (Proficiency Level 2)
4. Results Orientation (Proficiency Level 2)
5. Teamwork (Proficiency Level 1)
6. Continuous Learning (Proficiency Level 2)
7. Testing (Proficiency Level 3)
8. Application Development / Support and Maintenance (Proficiency Level 3)
9. Database Design & Management (Proficiency Level 2)
10. Security / Information & Application Protection (Proficiency Level 2)
11. Business Analysis (Proficiency Level 2)

COMPETENCIES (essential):
Stream C: Support Analyst (CS-02):
1. Analytical Thinking (Proficiency Level 2)
2. Client Focus (Proficiency Level 1)
3. Communication (Proficiency Level 2)
4. Results Orientation (Proficiency Level 2)
5. Teamwork Proficiency Level 1)

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION (asset):

Common to all streams (A, B, C):

1. Graduation with a degree from a recognized post-secondary institution with an acceptable specialization in computer science, information technology or another specialty relevant to the position to be staffed.

Degree equivalency

EXPERIENCE (asset):
Common to all streams (A, B, C):
1. Recent* experience in troubleshooting basic physical problems of network components and personal computers for the identification, isolation and resolution of hardware and software connectivity problems (Infrastructure/Operations)

EXPERIENCE (asset):
Stream A: Programmer (CS-01):
1. Recent* experience providing support in a Public Health or large Science Based environment
2. Recent* experience supporting and developing LabWare LIMS or a LIMS (Laboratory Information Management System) software
3. Recent* experience with a Business Intelligence product (ex: IBM Cognos 10 BI)
4. Experience analyzing, defining and documenting software requirements for the technical and functional software needs of clients
5. Recent* experience developing custom applications or configuring COTS solutions
6. Recent* experience supporting a business application***
7. Experience with writing SQL in Microsoft SQL Server or Oracle
8. Experience in HTML (CSS, JavaScript)
9. Experience in .Net (VB.NET, C# and ASP.NET)
10. Experience in Ruby, Python, Perl

EXPERIENCE (asset):
Stream B: Programmer Analyst (CS-02):
1. Recent* experience providing support in a Public Health or large Science Based environment
2. Recent* experience supporting and developing LabWare LIMS or a LIMS (Laboratory Information Management System) software
3. Recent* and significant** experience with a Business Intelligence product (ex: IBM Cognos 10 BI)
4. Recent* and significant** application development experience in a large Science based institute
5. Recent* and significant** experience in Public Health environment
6. Recent* and significant** experience with writing SQL in Microsoft SQL Server or Oracle
7. Experience in HTML (CSS, JavaScript)
8. Experience in .Net (VB.NET, C# and ASP.NET)
9. Experience in Ruby, Python, Perl

EXPERIENCE (asset):
Stream C: Support Analyst (CS02):
1. Recent* experience providing support for Linux
2. Recent* experience providing support for Mac end user devices
3. Experience with Service Management Processes
4. Experience with Infrastructure / Platforms

Selection for appointment may take into consideration employees who have been or will be impacted by organizational restructuring. Appointments may be made based on the department's commitment to employment continuity of indeterminate employees and no involuntary job loss.

The Public Health Agency of Canada is committed to Employment Equity. In order to ensure a diversified workforce, preference may be given to candidates self-identifying as belonging to one or more of the following Employment Equity groups: aboriginal peoples, persons with disabilities and members of visible minority groups provided the candidate meets all essential qualifications listed on the job opportunity notice and any applicable asset qualification(s).

Willingness and ability to occasionally work overtime (all streams).
Willing and able to provide assistance with outbreak and emergency laboratory response situations, which may require working overtime and/or weekends (all streams).
Willing and able to travel across Canada in order to participate in meetings, training and potential outbreak and emergency response (all streams).

Conditions of employment

Secret security clearance

Candidates must meet and maintain the above condition(s) of employment throughout their employment.

Note: Candidates must meet each essential qualification to be appointed to the position. A candidate may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. In the event that there are as many candidates who meet the essential qualifications as there are vacancies, the manager may decide not to assess some or all of the asset qualifications, operational requirements or organizational needs.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Definitions:
*Recent experience is defined as the experience normally acquired within the last three (3) years.
**Significant experience is defined as depth and breadth of experience normally associated with the performance of those duties on a regular basis for a period of two (2) years.
***Business Application is defined as applications/systems that are visible to end users to support a core business process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.