Communications Officer - Social Media

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

We invite you to view the following related processes:
• 18-CEO-EA-RPA-15367 (Media Relations); and
• 18-CEO-EA-RPA-15368 (Communications Services)

PLEASE ENSURE YOU READ THE POSTER THOROUGHLY AS THE INSTRUCTIONS CONTAIN IMPORTANT INFORMATION THAT WILL BE REQUIRED IN THE APPLICATION PROCESS. FAILURE TO READ THE NOTES AND FOLLOW THE INSTRUCTIONS COULD RESULT IN YOUR APPLICATION MISSING CRITICAL INFORMATION THUS PROVIDING FOR INSUFFICIENT INFORMATION FOR THE ASSESSMENT BOARD TO COMPLETE YOUR ASSESSMENT AND MAY RESULT IN YOUR ELIMINATION FROM THE PROCESS.

Work environment

Are you passionate about #socialmedia and democracy? Elections Canada’s social media team is looking for two highly motivated, digitally savvy candidates to help us implement our social media strategy and operational plans for the next general election in 2019. As we lead-up to the election, our pace will accelerate, with opportunities for overtime work. Most of the time, we work regular hours and offer great work/life balance. Join us and you’ll see that during federal elections, there is no better place to work!

Intent of the process

The intent of the process is to establish a pool of fully or partially qualified candidates. The pool may be used to staff similar positions within Elections Canada with various tenures (specified periods or indeterminate) and various bilingual needs (profiles such as BBB/BBB, CBC/CBC or CCC/CCC).

Positions to be filled: 2

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL QUALIFICATIONS

EDUCATION
A degree from a recognized post-secondary institution or an *acceptable combination of education, training and experience.

*Definition of acceptable combination: A minimum of two (2) post-secondary communications courses or training and at least 3 years of experience in a communications-focused position and at least one year of experience in a position focused on managing, monitoring or developing proactive or responsive content for corporate social media accounts within the last three years.

Based on their education, training and/or experience, indeterminate incumbents of positions in the IS classification are deemed to meet the minimum education standard whenever a bachelor’s degree without specialization is called for in a position classified as IS.

Degree equivalency

EXPERIENCE
Experience working on communications products within a communications-related office in at least two of the following: proactive or reactive social media messages, communications plans, digital advertising, video scripts, web pages, presentations, infographics or briefing notes.
Experience in providing communications advice and recommendations to clients or management.
Experience in researching and responding to enquiries in any of the following: general public; internal stakeholders; or, external stakeholders.
Experience assisting in the development, implementation or evaluation of communications plans with a focus on new, digital or social media.
Experience managing or monitoring social media for an organization, including account activity or hashtags or posting of proactive messages or replies to inbound questions.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)
Bilingual Imperative
Various profiles may include CBC/CBC or CCC/CCC

Information on language requirements

KNOWLEDGE
Knowledge of the Government of Canada’s Policy on Communications and Federal Identity

ABILITIES
Ability to communicate effectively orally
Ability to communicate effectively in writing
Ability to prioritize and manage a heavy workload while meeting tight deadlines.
Ability to think strategically
Ability to work effectively with others
Ability to summarize complex information clearly and concisely.
Ability to monitor and report on social media activity within short timelines

PERSONAL SUITABILITY
Judgment
Reliability
Tact

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EXPERIENCE
Experience in planning, developing, maintaining or coordinating the delivery of social media communications programs or strategies.
Experience using social media tools, such as HootSuite Enterprise, for producing reports or analyses on social media account performance, trends or activities.
Experience working with service providers such as: graphic designers; linguists; communications consultants or strategists.
Experience in developing designs for digital communications products such as (but not limited to): gifs, infographics, e-newsletters, graphics for social media, or videos.
Experience producing reports on social media account activity.

KNOWLEDGE
Knowledge of Elections Canada’s mandate

Conditions of employment

Reliability Status security clearance

Must be willing to work overtime during federal electoral events or as needed.
Consent to observe strict political impartiality and neutrality for the duration of employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

A test may be administered.

An interview may be administered.

Reference checks may be sought.

You must provide proof of your education credentials or occupational certification.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Please note that asset qualifications may be used at the screening stage or any stage during the process.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Candidates whose applications are retained for further consideration may be required to travel to attend an interview or the administration of a test. Candidates from outside the federal public service will be required to pay for their own travel and relocation expenses.

TRAVEL AND RELOCATION: Candidates will be required to pay for all TRAVEL AND RELOCATION expenses related to this selection process, including travel expenses for assessment purposes.

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

We will accept applications on-line only. All job applications must therefore be submitted through the Public Services Resourcing System (PSRS).

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.