Clerical positions in an organization at the heart of current events

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

Work environment

Do you want to be part of a dynamic organization that promotes a continuous learning environment; provides interesting and challenging developmental opportunities?

The Canada Border Services Agency (CBSA) is Canada's second largest law enforcement organization, working 24/7 to protect Canada's borders by preventing high-risk people and goods from crossing into Canada while facilitating legitimate trade and travel, with over 15,000 employees working across Canada.

Whether you are seeking employment as an administrative assistant, a cashier-counter clerk, a human resources assistant, an enforcement clerk, an administrative assistant, etc. this job opportunity is for you!

Intent of the process

The Canada Border Services Agency (CBSA) is looking for talented candidates to fill various administrative support services positions at the CR-03 and CR-04 groups and levels. THIS PROCESS WILL BE USED TO FILL TEMPORARY POSITIONS: TERM, CASUAL, ACTING, AND SEASONAL POSITIONS ONLY.

Candidates may be evaluated further, for specific opportunities, on qualifications that are deemed necessary, whether or not the qualifications have been identified on the statement of merit criteria for this selection process. If you qualify in this selection process, you will be placed in a pool of qualified candidates accessible to all hiring managers who have vacancies to fill.

Preference may be given to the first 200 applications received.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION COMMON TO ALL CR-03 and CR-04 POSITIONS:

Successful completion of two years of secondary school or employer-approved alternatives

The employer-approved alternatives to two years of secondary school are:

- A satisfactory score on the Public Service Commission test approved as an alternative to two years of secondary school; or

- An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE COMMON TO ALL CR-03 and CR-04 POSITIONS:

EX1: Experience providing clerical or administrative support services.

EX2: Experience using Microsoft Office Suite.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

COMPETENCIES COMMON TO ALL CR-03 and CR-04 POSITIONS:

• Judgment
• Client service
• Planning and organizing
• Oral communication
• Written communication
• Dependability

It is your responsibility to clearly demonstrate how you meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets). Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather you should provide concrete examples that illustrate how you meet the requirement. Failure to do so could result your application being rejected from the process.

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION:

Graduation with a certificate, diploma or degree from a recognized post-secondary institution

Degree equivalency

THE EXPERIENCE(S) CRITERIA BELOW MAY BE APPLIED DEPENDING ON THE SPECIFIC POSITIONS BEING STAFFED:

Experience providing accounting or financial support services.

Experience providing support services in the management of projects.

Experience providing administrative support services to senior management.

Experience providing mailroom support services (e.g. pick-up, delivery and sorting of mail, messenger services).

Experience organizing meetings, teleconferences, videoconferences, information sessions or events.

Experience preparing and coordinating travel arrangements.

Experience using a correspondence tracking system.

Experience using an electronic document management system.

Experience in the capture, retrieval, compilation, manipulation or archiving of data using computer software or systems.

Experience working in an enforcement or security organization.

Experience inputting, extracting and reconciling financial transactions with an SAP equivalent financial system (e.g. Corporate Administrative System (CAS)).

Experience using SAP/CAS software.

Experience working with mainframe systems or databases such as Integrated Customs Enforcement System (ICES) or Integrated Customs System (ICS).

Experience processing of import or export documentation.

Experience with cash/cashier handling duties.

Experience working in Human Resources.

Experience using MS Word.

Experience using MS PowerPoint.

Experience using MS Access.

Experience using MS Outlook.

Experience using MS Excel.

Experience using an electronic filing system.

Experience using advanced MS Excel functionalities (e.g. macro, pivot tables, advanced formulas, etc.).

ORGANIZATIONAL NEEDS:

In support of achieving a diversified workforce and to address under-representation of Employment Equity groups, consideration may be given to qualified candidates self-identifying as belonging to one or more of the following Employment Equity groups: Women, Aboriginal peoples, Persons with a Disability or Visible Minorities.

Placement of CBSA employees affected by Workforce Adjustment.

• May be required to work various shifts, including evening and weekends.
• Some positions may require a willingness to work overtime, as required.
• Some positions may require a valid driver's license or the personal mobility associated with having a valid driver's license.
• Some positions may require lifting or carrying up to 25 kg.
• Some positions may require successful completion of the Canadian Firearms Safety Course.
• Some positions may require ability to travel.

Conditions of employment

Reliability Status security clearance

• Some positions may require Secret security clearance.
• Some positions may require a valid driver's license or the personal mobility associated with having a valid driver's license.
• Some positions may require ability to travel
• Some positions may require one to work various shifts, including evening and weekends.
• Some positions may require lifting or carrying up to 25 kg.
• Some positions may require successful completion of the Canadian Firearms Safety Course.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language of their choice.

For this selection process, our intention is to communicate regularly with candidates by e-mail. Candidates who apply to this selection process must provide a valid e-mail address and ensure this address is functional and accessible at all times and accepts messages from unknown users.

Please note that achieving a pass mark on any of the evaluations DOES NOT guarantee that you automatically move forward in the selection process. The Selection Committee may apply a top-down selection at any stage of the selection process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.