Compensation Agent

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

When submitting your application, you will also have to answer questions regarding the education and experience requirements. You MUST CLEARLY DEMONSTRATE by answering the online screening questions. It is NOT sufficient to only state that the qualifications are met or to only provide a listing of current or past responsibilities. You must clearly explain HOW you acquired each qualification by giving concrete examples. Information on your described education and experience in the screening questions must be supported in your resume.

Failure to provide the above information in the format required may result in your application being eliminated from the process.

Work environment

Are you looking for a new and rewarding challenge? Are you good with numbers? The Civilian Compensation Operations Team at National Defence is looking to hire talented, action-oriented individuals who can bring innovative ideas to the workplace. We are hiring at the CR-04 and AS-01 levels for this growing organization. Opportunities for advancement and career development will be available.

DND is a department like no other. DND and the Canadian Armed Forces (CAF) are together the largest federal government department, and the only department where military members work alongside civilians. Compensation Operations is part of a national Human Resources team providing services to civilian and military clients across Canada.

OUR OFFER:
• Fully Equipped Gym
• Flexible work arrangements
• Mentoring Program
• Specialized In-House Training
• DND employee discounts for travel, shopping and accommodations

Candidates working outside the National Capital Region are co-located with local Human Resources personnel in regional offices or at Canadian Armed Forces Bases or Wings.

Candidates located in the National Capital Region will be working at the newly renovated, state-of-the art National Defence Headquarters. Located at 60 Moodie Drive, NDHQ (Carling) is situated on 360 acres in Ottawa’s west end. The site is close to two major highways, numerous bike paths, and is accessible by public transit via dedicated bus routes. The complex consists of 10 newly renovated buildings, interconnected by a series of tunnels and passageways, and includes new fitness facilities, designated recreational spaces, modernized offices equipped with the latest technology and various food services including Tim Hortons, Subway and Starbucks. The Carling Campus offers the Defence Team a secure, collaborative, and green workplace that facilitates a healthy work-life balance.

Intent of the process

The intent of this process is to staff 20 AS-01 positions across Canada with various linguistic profiles.

A pool of qualified candidates may be established to staff similar positions on an indeterminate or term basis within the Public Service across Canada.

You will be asked in the application process to indicate your location(s) of interest:
• Halifax, NS
• St-Jean-sur-Richelieu, QC
• Montreal, QC
• Ottawa, ON
• Kingston, ON
• Borden, ON
• Winnipeg, MB
• Edmonton, AB
• Victoria, BC

Positions to be filled: 20

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
EDU1. Secondary school diploma, or equivalency, or an acceptable combination of education, training and/or experience

Degree equivalency

EXPERIENCE
EX1: Experience in using various computer software applications such as word processors, spreadsheet and electronic mail.
EX2: Experience in providing service to clients by telephone, in person or in writing.
EX3: Experience resolving issues for clients.
EX4: Experience working in the fields of finance, banking, compensation, payroll or insurance.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English or French Essential, Bilingual Imperative (BBB/BBB)

Information on language requirements

ABILITY
A1: Ability to communicate effectively orally.
A2: Ability to communicate effectively in writing.
A3: Ability to use reasoning to solve problems.
A4: Ability to plan, organize, and prioritize work.

*The ability to communicate effectively in writing will be assessed through the screening questions.

PERSONAL SUITABILITIES
PS1: Effective interpersonal relationships
PS2: Flexibility
PS3: Initiative
PS4: Reliability
PS5: Judgment

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION
AEDU1: Diploma from a recognized post-secondary institution with specialization in business administration, finance, accounting, or a related field.
AEDU2: Degree from a recognized post-secondary institution with specialization in commerce, finance, accounting, business administration, or a related field.
AEDU3: Training related to client-service

Degree equivalency

ASSET EXPERIENCE
AEX1: Experience in training and mentoring employees
AEX2: Experience liaising with upper management
AEX3: Experience working in the Phoenix pay system
AEX4: Experience in payroll administration

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

ORGANIZATIONAL NEEDS
As an equal opportunity employer, the Department of National Defence is committed to achieving a skilled, diversified workforce reflective of Canadian population. We encourage members of the following designated groups to apply and also to self-identify: women, members of visible minority groups, Aboriginal people and persons with disability.

Preference may be given to candidates who are members of an Employment Equity group.

OPERATIONAL REQUIREMENT
May be required to work overtime or outside core hours on occasion within the Pay Operations and Service Management Directorate.

Conditions of employment

Reliability Status security clearance

Tests

PSEE - Test of Judgement UIT

Applicants must complete the Public Service Entrance Exam: Test of Judgement Unsupervised Internet Test as part of the screening for this selection process. This test assesses the judgement required for solving problems in work-related situations. You will have 75 minutes to complete the test. You must complete the test before you submit your application for this position.

For more information, please consult: Public Service Entrance Exam - Test of Judgement Unsupervised Internet Test

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Candidates must demonstrate how they meet the education requirement under essential qualifications. The initial screening of this requirement is done electronically as soon as the candidate submits his/her application online. Failure to demonstrate that this requirement is met will result in the candidate being automatically screened out by the Public Service Resourcing System (PSRS). A top down selection and/or random selection may be applied at any stage of the selection process.

Candidates are entitled to participate in the selection process in the official language of their choice and are asked to indicate their preferred official language in their application.

Please note that informal discussion is not mandatory for an external process.

Please note that the DND only accepts online applications via the www.jobs.gc.ca. If you do not have Internet access in your home or through friends, relatives or neighbours, here are some suggested locations: campus career centres, libraries, community centres, Internet cafés, Canada/Student Employment Centres, and Public Service Commission (PSC) regional offices. You may also call 1
800 O-Canada (1 800 622-6232), or TTY 1 800 926-9105, for information on the nearest public Internet access location.

Persons with a disability preventing them from applying online should contact their respective Public Service Commission Regional Office or use the following toll-free number: 1 800 645-5605. It is your responsibility to advise the DND official of your accommodation needs at the commencement and at each stage of the assessment process as the type of accommodation might change depending on the nature of the assessment.

COMMUNICATION FOR THIS PROCESS will be sent by email and through your Public Service Resourcing System (PSRS) account. Candidates must check their email accounts and/or PSRS account frequently as there may be new communication regarding this process or a deadline for response. Responses provided after the indicated deadline may not be accepted. Candidates must include in their application a valid email address that is functional at all times and accepts messages from unknown users; some email systems block these types of email. Ensure to check/view your spam folder regularly. The DND is not responsible for any incorrect or incomplete application information. Errors in your profile and/or failure to update your contact information may result in no further consideration of your application.

To apply online, please click on the "Apply Now"

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.