Assignments Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

Work environment

Immigration, Refugees and Citizenship Canada (IRCC) shapes the face of Canada. We connect with almost every Canadian, welcome the vulnerable from abroad and build the diversity that is part of our Canadian identity. We are looking for people who are passionate about our mandate and take pride in how enabling services are integral to delivering it.

The Workforce Management team (RIR) is part of IRCC’s International Network. RIR offers a dynamic and fast pace environment where innovation and creative ideas are strongly encouraged. Over 20 officers and assistants provide crucial support to IRCC’s International Network activities. RIR manages the assignments for 340 positions abroad occupied by rotational Canadian officers, delivers training, organizes the recruitment of agents, and handles locally engaged staff issues in co-operation with Global Affairs Canada. Owing to the diversity of its mandate, RIR offers multiple opportunities to candidates seeking professional and personal growth.

As an assignments assistant, you will be expected to perform duties such as regularly updating assignment related lists concerning officers located abroad, in Canada, or on leave; ensuring that officers’ biographies are current; screening requests received from agents in the field or at headquarters; responding to inquiries in a timely manner or forwarding complex requests to the assignments officer responsible; developing/refining tracking tools and charts using software such as Excel and Word to monitor assignments’ progress and follow up; archiving information so that it can be easily retrieved, and replacing the Director’s assistant as required.

We have virtual relationships with colleagues and partners in Canada and abroad. We believe in work-life balance. We care about our colleagues, work as a team and believe in excellence while having fun.

Intent of the process

This process will be used to establish a list of qualified candidates which could be used to staff similar positions with various groups and levels, various linguistic profiles, various security profiles and various tenures within Immigration, Refugees and Citizenship Canada (IRCC).

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Secondary school diploma or employer-approved alternatives (a satisfactory score on the PSC test approved as an alternative to a secondary school diploma or an acceptable combination of education, training and/or experience).

Degree equivalency

EXPERIENCE:
Experience in providing administrative service support in an office environment.

Experience updating and tracking data or any type of information.

Experience in organizing and maintaining electronic and hard copy file systems.

Significant* and recent** experience using Microsoft Word and Microsoft Excel.
Definitions:
*Significant experience is the depth and breadth as well as complexity of tasks that could be expected to have been obtained by carrying out the functions for normally two (2) years.
**Recent experience is defined as within the last five (5) years

ABILITIES
Ability to follow instructions.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

KNOWLEDGE:
General knowledge of the Department of Immigration, Refugees and Citizenship Canada.
Knowledge of general office practices and procedures.

COMPETENCIES:
Adaptability and Flexibility
Values and Ethics
Judgement and Analytical Thinking
Cooperation and Collaboration
Focus on Quality and Details

ABILITIES:
Ability to organise workload.
Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to use Microsoft Word.
Ability to use Microsoft Excel.

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION:
Post-secondary school education.

Degree equivalency

EXPERIENCE:
Experience in providing administrative support services for the assignment cycle of rotational employees.

Experience in using PeopleSoft.

Experience in using Microsoft Outlook.

Experience in using Microsoft PowerPoint.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

OPERATIONAL REQUIREMENTS:
Ability and willingness to work overtime.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

To submit an application, please click on "Apply online" below.

Please submit your completed application. Failure to do so may result in your application being rejected.

Your application will be used to assess your ability to follow instructions.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.