National Program Manager

Important messages

All information must be provided through the “apply online” application process. Do not fax, mail, email or drop-off a hard copy application as these will not be accepted. To apply in an alternate format due to disability, you must contact the email address indicated in the "Contact information" section below PRIOR to the Closing Date.

Please note when submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education and experience qualifications and, if applicable, other (nonessential) qualifications.

It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in the screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.

Intent of the process

This process will serve to create a group of qualified candidates which may be used to staff similar positions with various language requirements, security requirements and tenures at Veterans Affairs Canada.

Positions to be filled: 1

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
►Bachelor's degree from a recognized post-secondary institution with specialization relevant to the duties of the position; OR, an acceptable combination of education, training and/or experience.
**Acceptable combination of education and training is defined as a secondary school diploma combined with approximately two years of experience related to the delivery of programs and/or services to the public.

Degree equivalency

Experience:
►Experience in analyzing, interpreting and advising on complex regulations, policies or programs.
►Recent and significant experience in Financial and Material management.
►Recent and significant experience in managing employees. This includes, but is not limited to, mobilizing and directing employees towards a common goal, setting clear work expectations, evaluating performance over a complete performance cycle and, following through with honest feedback that recognizes performance and manages non-performance.
►Recent and significant experience in managing operational programs or the delivery of services to the public.

* Recent is defined as within the past 5 years.
** Significant experience is defined as the depth and breadth of experience normally associated with having performed a broad range of various complex related activities which would usually be gained within a full fiscal cycle/one year.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

Key Leadership Competencies:
►VALUES AND ETHICS - Serving with Integrity and Respect
►STRATEGIC THINKING - Innovating through Analysis and Ideas
►ENGAGEMENT - Mobilizing people, organizations, partners
►MANAGEMENT EXCELLENCE - Delivering through Action Management, People Management, Financial Management

Abilities:
►Ability to communicate effectively in orally.
►Ability to communicate effectively in writing.
►Ability to effectively respond and resolve employee related issues.
►Ability to provide advice, recommendations and briefing material to senior officials on complex issues.

The following may be applied / assessed at a later date (may be needed for the job)

Assets:
►Master’s degree from a recognized post secondary institution.
►Experience as a member of the Canadian Armed Forces.
►Experience providing informed advice and making recommendations to senior program managers regarding the implementation of a National Program.
►Work experience in partnerships or in collaboration with Federal Departments or other levels of government or the private sector.
►Experience in change management and in the development of resilience in the workplace.

Conditions of employment

Secret security clearance

►Willingness and ability to travel.
►Willingness and ability to work overtime.
►Willingness to carry a cell phone or other mobile communication device and may be required to respond after hours.

Other information

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ASSESSMENT
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A written exam may be administered.

An interview may be administered.

A top down selection method may be used at any point in the assessment process.

Reference checks may be sought.

All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.

You must provide proof of your education credentials. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. For more information please click on “Degree Equivalency” in the
Education section above.

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LEAVE/ABSENCES DURING THIS SELECTION PROCESS:
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It is the responsibility of the candidate to notify the Departmental contact of any pre-approved leave throughout the duration of the process in order to facilitate scheduling of evaluations. One (1) alternate date will be possible only if requested for the following reasons: 1) Medical reasons with doctor’s certificate 2) Death in your immediate family 3) Confirmation of preapproved travel plans or training plans (made before the advertisement posting date) 4) Religious reasons or another reason that is considered reasonable by the assessment committee.

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OFFICIAL LANGUAGE
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Persons are entitled to participate in the selection process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Official language proficiency: due to its unique character, this essential qualification could be assessed and required solely upon appointment. It is therefore the candidate’s responsibility to inform the person in charge of the selection process if he/she obtains the linguistic requirements after the pool has been established. Also, a person who initially failed linguistic testing could be introduced into the pool of qualified candidates during the pool’s validity period if he/she is assessed again through another selection process or following linguistic training.

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COMMUNICATION
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It is the candidate’s responsibility to inform the Departmental contact involved in this selection process of any change of contact information during the selection process and during the validity period of the pool.

Candidates must provide a valid email address as communication for this process will be conducted by email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

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OTHER INFORMATION
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Candidates must meet all the essential qualifications to be appointed to a position.
Management may choose to invoke an asset(s) at any point of the process. Please note that achieving the pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a score that is higher than the pass mark on any of the evaluations used throughout the selection process. Management may also decide to use top-down selection at any stage of the process.

Please ensure that your Personal Record Identifier (PRI) is included in your application.
Indeterminate employees at the same group and level or equivalent could be considered for deployment. If no deployment is made, applicants from other groups and levels will be considered in the advertised appointment process.

An assignment/secondment or an acting appointment requires approval of your supervisor.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.