General Services Support Agent

Important messages

*** When submitting your application, you will be prompted to answer screening questions regarding the education and experience requirements. It is NOT sufficient to only state that the qualifications are met, to mention "refer to résumé" or to only provide a list of responsibilities. You must clearly explain HOW you acquired each qualification by giving concrete examples. Lack of examples and details may result in your application being rejected.


"Asset qualifications" could be used either at the screening phase or to determine which candidate will be appointed. Therefore, if candidates meet the asset qualifications (experiences), they should also describe in their answers to the screening questions how they meet these qualifications using detailed and concrete examples.

Intent of the process

The intent of this process is to establish a pool of candidates that could be used to staff positions at Transport Canada in the National Capital Region. The pool may also be used to staff positions at equivelent groups and levels of various durations.

Positions to be filled: 2

Information you must provide

Your résumé.

Contact information for 2 references.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Secondary school diploma or an acceptable combination of experience and/or training.

Degree equivalency

EXPERIENCE

Experience assembling, disassembling and making repairs to modular and freestanding office furniture.

Experience moving items in a commercial office environment (i.e. household contents, office furniture and equipment) including loading and off-loading moving trucks.

Experience in using computers and various software programs such as: Outlook, Microsoft Word, Excel.

Experience using powered and manual tools (such as a drill, level, pallet mover)

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

Experience providing customer or client services;
Experience working as a professional mover;
Experience using safe handling and stocking procedures;
Experience supervising outside contractors in a governmental building environment;
Experience working in an inventory supply, warehouse or stores environment that includes receipts, issues, shipping and warehousing.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English essential
English or French essential
Bilingual imperative BBB/BBB

Information on language requirements

KNOWLEDGE

Knowledge of Health and Safety principles in a working environment.

ABILITIES

Ability to work under pressure.
Ability to read drawings.

COMPETENCIES

Demonstrating integrity and respect
Thinking things through
Working effectively with others
Showing initiative and being action-oriented

Conditions of employment

Reliability and Secret security clearance
Requirement to lift heavy weights, up to 50 pounds
Requirement to work overtime in the evenings and weekends

Other information

Reference checks may be sought.

An interview may be administered.

A test may be administered.

Persons are entitled to participate in the appointment process in the official language of their choice.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

COMMUNICATION FOR THIS PROCESS will be sent by email and through your Public Service Resourcing System (PSRS) account. Candidates must check their email accounts and/or PSRS account frequently as there may be new communication regarding this process or a deadline for response. Responses provided after the indicated deadline may not be accepted. Candidates must include in their application a valid email address that is functional at all times and accepts messages from unknown users; some email systems block these types of email. Ensure to check/view your spam folder regularly.

We will only accept on-line applications. To apply, please click on the "Apply Now"

Acknowledgement of receipt of applications will not be sent.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.