Individual Affairs Officer AND/OR Program Officer, Client Services

Intent of the process

The immediate need is indeterminate. A pool of qualified candidates may be established through this process to staff identical or similar positions with various employment types and tenures (indeterminate, specified period or acting appointment, deployment, assignment, secondment).

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter in 1,500 words (maximum) "The candidate’s COVER LETTER will be the primary screening tool. Candidates must clearly demonstrate in their cover letter how they meet each education and essential qualification outlined in the Statement of Merit. Preference may be given a candidate who possess one or more of the asset qualifications, so be sure to include how you meet any of these qualifications in your cover letter. Resumes will be used as a secondary source to validate the education and experience described in the cover letter. Cover letters must include subheadings for each qualification and a short paragraph outlining how, when and where the candidate obtained the experience. FAILURE TO PROVIDE THIS INFORMATION IN THE REQUESTED FORMAT MAY RESULT IN THE CANDIDATE’S APPLICATION BEING REJECTED."

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

EDUCATION:
Secondary school diploma or an acceptable combination of education, training and experience defined as being the completion of grade 10 with a minimum of two years’ work experience.

Degree equivalency

EXPERIENCE:
Experience working in a team environment to support internal and/or external service delivery
Experience in gathering information from a variety of sources.
Experience in managing sensitive information.
Experience providing recommendations or advice on complex issues.

KNOWLEDGE:
Knowledge of INAC programs available to First Nations in Yukon.
Knowledge of INAC’s vision and mandate as it pertains to Indigenous people.

ABILITIES:
Ability to work as part of a team.
Ability to solve problems.
Ability to organize and prioritize work to meet conflicting deadlines.
Ability to communicate effectively, orally and in writing.
Ability to deal with conflict.

PERSONAL SUITABILITY:
Adaptability
Tact
Effective Interpersonal Skills
Judgement
Discretion

The following may be applied / assessed at a later date (may be needed for the job)

• Ability to interpret policy and legislation and apply to work.
• Experience in reviewing and analysing applications.
• Experience living and working in a northern and Indigenous environment.
• Experience managing and/or supporting budgets.
• Experience with data input and data management.
• Experience supervising staff.
• Experience working with spreadsheets and in Excel.

Indigenous and Northern Affairs Canada is committed to having a skilled and diversified workforce representative of the population its serve. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Aboriginal peoples, Women, Visible Minorities and Persons with Disabilities.

OPERATIONAL REQUIREMENTS:
Occasional travel to Yukon communities.
Occasional overtime.

Conditions of employment

Various Security clearance – Reliability or Secret depending on position
Medical clearance (if hiring from outside the territory or a requirement of the job)

Other information

Achieving a representative workforce has been identified as an organizational need in the merit criteria, and may be applied in this appointment process.

Applicants who are entitled to a priority for appointment are encouraged to indicate this, along with their priority type, in their covering letter, résumé and/or application form.

Written tests will be administered, oral interviews conducted, and references contacted.

The essential qualifications that are listed in the statement of merit criteria are mandatory. A pass mark will be established for each. Applicants must meet each essential qualification to be appointed to the position. An applicant may be appointed to the position even though he/she does not meet any or all of the asset qualifications. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. In the event that there are as many applicants who meet the essential qualifications as there are vacancies, the manager may decide not to assess some or all of the asset qualifications.

FAILURE TO CLEARLY DEMONSTRATE HOW YOU MEET THE ESSENTIAL CRITERIA (Education and Experience) WILL RESULT IN THE REJECTION OF YOUR APPLICATION. APPLICANTS WILL NOT BE SOLICITED FOR INCOMPLETE OR POSSIBLE MISSING INFORMATION.

Proof of education must be submitted at the interview. Failure to do so may result in you not being considered further in the selection process.

For this selection process, it is our intention to communicate with candidates VIA E-MAIL and/or jobs.gc.ca site for screening and assessment purposes; this will include communication of screening results and invitations to written tests and interviews. To that end, candidates must include a valid e-mail address in their application. IT IS THE CANDIDATE'S RESPONSIBILITY TO ENSURE THAT THIS ADDRESS IS FUNCTIONAL AND THAT IT ACCEPTS MESSAGES FROM UNKNOWN USERS (some e-mail systems block these types of e-mail). IT IS ALSO THE CANDIDATE'S RESPONSIBILITY TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

This selection process may be used to staff similar positions with various linguistic requirements and profiles, various security requirements, various Conditions of Employment and/or various tenures.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

The client organization will accept applications on-line only.
All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.