**AMENDED CLOSING DATE** Various IT positions

Important messages

The CBSA is looking for your energy and new ideas! The Information, Science and Technology Branch keeps mission-critical systems running and innovates to include new technologies to support our country’s borders 24/7.

Are you a motivated, highly committed individual who enjoys a challenge? We look forward to having you on the team!

Candidates MUST submit their application through the online system available at: GC jobs. Applications submitted in any other format will not be accepted. If there are limitations or special circumstances preventing you from submitting your application via the PSRS online portal, you must contact the CBSA Recruitment team AND receive approval to apply via an alternate means PRIOR to the closing date.

*** NOTE: It is not required to submit a cover letter for this selection process. However, applicants MUST complete the screening questions that will be generated by the system automatically once the candidate applies. Applicants must clearly demonstrate in their responses to the screening questions how they meet the Essential Qualifications (education AND experiences) as well as the Asset Qualifications (if applicable). Supporting details are required for each qualification, explaining, for example, the extent of the experience and relevant dates. The answers provided to the screening questions will be the main source of information and the resume may only be referred to as a secondary source of information. Failure to provide complete answers may result in job applications being eliminated from further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Intent of the process

The immediate need is to staff positions within the Information, Science and Technology Branch.

A pool of partially qualified candidates may be established from this selection process and may be used to staff similar positions with various tenures, various linguistic profiles as well as various security clearances within the Canada Border Services Agency.

NOTE: For specific opportunities, candidates may be evaluated further on qualifications that are deemed necessary, whether or not these qualifications have been listed on the job advertisement.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

We encourage you to identify any skills, competencies and/or experiences you acquired through a career with the Canadian Armed Forces.

EDUCATION

- Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note:
Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.

Degree equivalency

EXPERIENCE

- Recent* and demonstrated** experience with IM/IT platforms, technologies or specialties.
- Experience with methodologies used to develop IT solutions (for example: Waterfall, Agile, etc.).

Definitions:
* Recent experience is defined as experience acquired within the last five (5) years.
** Demonstrated experience is defined as a minimum of two (2) years hands-on work experience.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
- English Essential
- Bilingual Imperative BBB/BBB

Information on language requirements

ABILITIES AND SKILLS

- Analytical thinking
- Ability to communicate effectively orally
- Ability to communicate effectively in writing

PERSONAL SUITABILITY

- Teamwork
- Initiative

The following may be applied / assessed at a later date (may be needed for the job)

NOTE: THE QUALIFICATIONS LISTED BELOW MAY BE APPLIED AS ESSENTIAL QUALIFICATIONS OR ASSET QUALIFICATIONS DEPENDING ON THE POSITION TO BE STAFFED.

EDUCATION

- Successful completion of an educational program from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Degree equivalency

EXPERIENCE

- Recent* and demonstrated** experience as an application developer.
- Recent* and demonstrated** experience as a systems analyst.
- Recent* and demonstrated** experience as a database analyst.
- Recent* and demonstrated** experience as an IT tester or quality analyst.
- Recent* and demonstrated** experience as an IT engineer.
- Recent* and demonstrated** experience as an IT security analyst or business continuity analyst.
- Recent* and demonstrated** experience in IT Service Management and/or Information Technology Infrastructure Library (ITIL).
- Recent* and demonstrated** experience as a desktop support analyst.
- Recent* and demonstrated** experience working in an Agile or Development/Operations environment.
- Recent* and demonstrated** experience working in a complex IM/IT application/environment***.

Definitions:
* Recent experience is defined as experience acquired within the last five (5) years.
** Demonstrated experience is defined as a minimum of two (2) years hands-on work experience.
*** A complex IM/IT application/environment is defined as having two (2) or more of the following factors:
1. Multidimensional: a multi-platform or a multi-tier diverse set of technologies requiring integration;
2. Requirement for high availability (99% availability) and mission critical (7/24) system;
3. A program of national/international or significant corporate scope, or having a major impact on the Public Service or Canadian Public (precedent setting);
4. Requires new specialized expertise and/or state of the art technology;
5. Represents a large number of stakeholders with diverse interests, or distributed large (500+) client base;
6. Sensitive: in terms of having a potential for significant media coverage, classified security issues, high critical risk factors, critical time sensitivity, or political sensitivity issues.

KNOWLEDGE

- Knowledge of recent and emerging IT, such as, but not limited to: mobile technology, Internet of Things, Artificial Intelligence, bimodal IT, cloud computing.

ORGANIZATIONAL NEEDS

- Placement of Canada Border Services Agency employees affected by Workforce Adjustment.

OPERATIONAL REQUIREMENTS

Some positions may require:
- Willingness and ability to work overtime on short notice.
- Willingness and ability to work flexible hours.
- Willingness and ability to travel within the National Capital Region.
- Willingness and ability to be on standby.
- Willingness and ability to be on call-back.

Conditions of employment

CONDITIONS OF EMPLOYMENT

Reliability Status security clearance - Some positions may require a Secret security clearance.

Other information

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ASSESSMENT
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A Public Service Commission (PSC) standardized test or other written exam(s) may be administered.

An interview may be administered.

Reference checks may be sought.

All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.

You must provide proof of your education credentials.  If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. For more information please click on “Degree Equivalency” in the Education section above. 

LEAVE/ABSENCES DURING THIS SELECTION PROCESS: It is the responsibility of the candidate to notify the Departmental contact of any pre-approved leave throughout the duration of the process in order to facilitate scheduling of evaluations. One (1) alternate date will be possible only if requested for the following reasons: 1) Medical reasons with doctor’s certificate 2) Death in your immediate family 3) Confirmation of pre-approved travel plans or training plans (made before the advertisement posting date) 4) Religious reasons or another reason that is considered reasonable by the assessment committee.

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OFFICIAL LANGUAGE
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Persons are entitled to participate in the selection process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Official language proficiency: due to its unique character, this essential qualification could be assessed and required solely upon appointment. It is therefore the candidate’s responsibility to inform the person in charge of the selection process if he/she obtains the linguistic requirements after the pool has been established. Also, a person who initially failed linguistic testing could be introduced into the pool of qualified candidates during the pool’s validity period if he/she is assessed again through another selection process or following linguistic training.

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COMMUNICATION
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It is the candidate’s responsibility to inform the Departmental contact involved in this selection process of any change of contact information during the selection process and during the validity period of the pool.

Candidates must provide a valid email address as communication for this process will be conducted by email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

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OTHER INFORMATION
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Candidates must meet all the essential qualifications to be appointed to a position.

Management may choose to invoke an asset(s) at any point of the process.

Please note that achieving the pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a score that is higher than the pass mark on any of the evaluations used throughout the selection process. Management may also decide to use top-down selection at any stage of the process.

Please ensure that your Personal Record Identifier (PRI) is included in your application.

Indeterminate employees at the same group and level or equivalent could be considered for deployment. If no deployment is made, applicants from other groups and levels will be considered in the advertised appointment process.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.