Web Account Manager

Intent of the process

This is an anticipatory process. A fully or partially qualified pool may be created and may be used to staff future vacancies as well as to fill identical or similar positions within Employment and Social Development Canada.

Positions to be filled: 2

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

A degree from a recognized post-secondary institution or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:

E1 – Experience in developing Web site content strategies and Web plans.

E2 – Experience in building and maintaining effective relationships with various stakeholders.

E3 – Experience in providing strategic communications advice related to Web content.

E4 – Experience in continuous monitoring and assessing of the public Web environment.

E5 – Recent* experience applying Government of Canada Web Standards and best practices for writing for the Web.

* Recent experience is defined as experience acquired within the last year.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

EXPERIENCE:

AE1 – Experience in managing and implementing large Web projects.

AE2 – Experience participating in internal and interdepartmental Web-related committees and/or working groups.

AE3 – Experience in collecting and interpreting data using Adobe Analytics.

AE4 – Experience in user experience design (UX).

AE5 – Experience in the implementation of social media and the management of corporate social media accounts.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

KNOWLEDGE:

K1 – Knowledge of the Government of Canada’s key web and digital priorities and activities related to Employment and Social Development (ESDC).

K2 – Knowledge of the GC Web Renewal Initiative and how ESDC content is related.

K3 – Knowledge of Web guidelines and principles related to the information and services provided through Canada.ca.

K4 – Knowledge of Government of Canada Web standards and policies such as Web Accessibility as well as Communications and Federal Identity.

ABILITIES:

A1 – Ability to work well as part of a team.

A2 – Ability to manage and implement Web projects involving liaison with multiple stakeholders.

A3 – Ability to communicate effectively orally.

A4 – Ability to communicate effectively in writing.

A5 – Ability to work well under pressure.

A6 – Ability to adapt to rapid technological change.

PERSONAL SUITABILITY:

PS1 – Initiative;

PS2 – Adaptability;

PS3 – Judgement;

PS4 – Attention to details.

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS:

At Employment and Social Development Canada, diversity is our strength. If you’re a woman, an Aboriginal person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.

OPERATIONAL REQUIREMENTS:

Willingness to work overtime occasionally.

Willingness to travel within Canada occasionally.

Conditions of employment

Reliability Status security clearance

Other information

Reference checks may be sought.

An interview may be administered.

A test may be administered.

A situational exercise may be administered.

An assignment, secondment, or acting appointment requires approval of your supervisor.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language of their choice.

You must indicate on your application if you require a technical aid for testing or an alternative method of assessment.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.