Senior Program Advisor - Inventory

Important messages

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

What makes inventories different from other job advertisements? You only need to apply once, but can be considered for different job opportunities. Don’t worry, even if your application is not selected for one job, your application remains in the inventory and can be selected again for the entire duration that the inventory remains open. As an applicant, you can go back and update your resume or response to the pre-screening questions at any time.

To apply for this process, you:
• don’t need to provide a cover letter (just a résumé)
• answer the pre-screening questions online

When answering the pre-screening questions, you must provide specific examples to clearly demonstrate how you meet the qualification. We can’t make any assumptions about your experience. Simply saying you have the required qualifications or listing your current duties is not enough. Instead, provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. We’ll only use your résumé as a secondary source of information. If you don’t clearly demonstrate you have the required experience, we won’t ask for additional information and you may be screened out.

Only on-line applications will be accepted. All job applications must therefore be submitted through the Public Service Resourcing System (PSRS). Persons with disabilities preventing them from applying on-line are asked to contact the Public Service Commission at 1-800-645-5605.

Random selection* will be used to identify which applicants will be assessed from this inventory. You will find more information about random selection in "Other information".

Work environment

As more immigrants begin to call Canada their home, our team is growing and we are looking for people to grow with us. As part of the Immigration Program Guidance (IPG) team at Immigration, Refugee and Citizenship Canada, you will have the unique opportunity to contribute toward the lives of Canadians, Immigrants and Refugee Seekers. Working as part of a team, you will collaborate on various projects and initiatives within our department.

IPG has an Activity Based Workplace with open-concept offices, quiet rooms, meeting rooms and collaborative areas for team work. Employees are equipped with laptops and Blackberries and have Wi-Fi access throughout the office space, allowing for flexible work arrangements. The new eco-friendly workspace is located at 300 Slater St. in Ottawa and is close to public transit, parking, bike and walking paths, shops and services.

If you’re looking for new and challenging opportunities that will allow you to continuously grow and develop, then this is the place for you.

Intent of the process

This inventory will be used to establish a pool of qualified candidates which may be used to staff (immediate and anticipatory) positions at an identical or equivalent group and level with various linguistic profiles, various security profiles, various tenures within Immigration, Refugees & Citizenship Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
ED1. Graduation with a diploma or degree from a recognized post-secondary institution.

Degree equivalency

EXPERIENCE
EX1. Experience analyzing information for preparing written reports with options AND recommendations to management*.
EX2. Experience maintaining collaborative business relationships with clients/stakeholders/Other Government Departments (OGD) relating to operational issues or program management.
EX3. Experience providing policy, program or functional guidance in an operations or policy environment.
*Management is defined as EX-1 minus one level or above.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

If you possess any of the following assets, please include in your application, clearly explaining how you meet this qualification.

Depending on the requirements of the position to be staffed, it is possible that an 'asset' qualification may be deemed an essential qualification. In this case, only candidates, veterans and persons with a priority entitlement who possess that specific qualification in addition to the stated essential qualifications will be considered.

ASSET EDUCATION
AED1. Graduation with a degree from a recognized post-secondary institution with acceptable specialization* in any field relevant to the work to be performed.
AED2. Graduation with a Master’s degree from a recognized post-secondary institution.
AED3. Project Management Accreditation (such as Project Management Professional (PMP) from the Project Management Institute; or, PRINCE2 Practitioner certificate).
AED4. Graduation with a Business Analysis certificate or diploma or degree from a recognized post-secondary institution.

*Specialization may include but is not limited to: Economics, psychology, public or business administration, organizational development, social sciences, sociology, or in any other field relevant to the work to be performed.

Degree equivalency

ASSET EXPERIENCE
AEX1.Experience‎ developing and delivering training.
AEX2. Experience supervising a team in a work environment.
AEX3. Experience developing memoranda to cabinet, Treasury Board submissions, investment proposals or business cases.
AEX4. Experience processing immigration or citizenship applications.
AEX5. Significant* experience in business process management or project management to implement a major initiative or program.
AEX6. Significant* experience providing strategic and qualitative analysis, preparation of memoranda, reports or assessments related to the interpretation and application of the Immigration and Refugee Protection Act (IRPA) and related Regulations (IRPR), or The Citizenship Act and related Regulations or the Canadian Passport Order for use by senior management**.
AEX7. Significant* experience providing functional guidance related to the interpretation and application of the Immigration and Refugee Protection Act (IRPA) and related Regulations (IRPR), or The Citizenship Act and related Regulations or the Canadian Passport Order.
AEX8. Significant* experience in conducting business analysis and developing business requirements to articulate business needs to implement IT system changes.
AEX9. Experience as a service provider to internal clients as a corporate enabler (e.g. IM/IT, finance, communications, human resources, etc.).
AEX10. Experience in providing guidance on corporate planning and reporting exercises such as the Departmental Performance Report, Report on Plans and Priorities, Management Accountability Framework, Risk Management, or Program Alignment Architecture.
AEX11. Experience researching and synthesizing information specifically related to legislation and regulation governing a social program or a management program with provincial, national or federal authorities.
AEX12. Experience providing secretariat services to an advisory committee or international working group or interdepartmental committee.

*Significant will be evaluated in terms of the scope, complexity and diversity of work handled, and level of direct responsibility for a wide variety of complex files or projects demonstrated. The applicant has regularly performed complex activities related to the noted tasks in a wide variety of situations. This is normally acquired over a period of approximately 24 months or more.

**Senior management is defined as Director General and above.

OPERATIONAL REQUIREMENTS
Availability, willingness and ability to work overtime, as required.
Availability, willingness and ability to travel, as required.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
French Essential
Bilingual Imperative - BBB/BBB

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

BEHAVIORAL COMPETENCIES
BC1. Initiative
BC2. Judgement/Analytical Thinking
BC3. Partnership, Network and Relationship Building
BC4. Interpersonal Understanding
BC5. Values & Ethics
BC6. Effective Interactive Communication
BC7. Strategic Orientation

TECHNICAL COMPETENCIES
TC1. Written Communications Skills

Please note that the Program Advisor Simulation (758) may be used to assess one or more of the above competencies.

PERSONAL SUITABILITY
PS1. Dependability

Candidates may be asked to provide the name and contact information of a reference that can validate their responses to the assessment (written or oral) for any of the above competencies.

Conditions of employment

Reliability Status security clearance

Secret security clearance

Other information

We will send all communication through email or the Public Service Resourcing System (PSRS). Please ensure your email address can receive email from unknown users (some email systems block these types of email) and that you check your junk mail just in case. It’s your responsibility to keep your contact information up-to-date.

All communications related to this process, including email, may be used to assess your qualifications.

Your résumé will not be used for screening purposes and may only be used as a secondary source of validation. You must clearly demonstrate in your responses to the screening questions how you meet the Education and Experience qualifications (both essential and asset).

Your application in this inventory will be active for 180 days. A notice that your application is about to expire will be posted to the My jobs menu of your account 20 days before the end of your active period. If you do not take action, your application will no longer be active and therefore no longer considered for this inventory. Should your application become inactive while the process is still open, a notice will be posted to your account indicating that your application has expired; you may select the link Update my Inventory Status to reaffirm your interest.

Candidates must meet all of the essential qualifications to be appointed to a position. A candidate may be appointed to a position even though he/she does not meet any or all of the asset qualifications or operational requirements. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. We may appoint candidates by applying one or more of the following criteria:

• Breadth, depth, type of specific work experience
• Matching individual experience or qualifications to the strengths and/or weaknesses of the work team
• Matching individual experience or qualifications to the specific duties of the position being staffed

Successful candidate(s) must meet and maintain the Conditions of Employment throughout their employment.

NOTE: Candidates will need to provide proof of their education credentials. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/indexe.stm

Random selection - Frequently Asked Questions:

1. Some advertisements state that random selection may be used to identify which applicants will be assessed during the appointment process. What is random selection?

Random selection is a strategy that is sometimes used to manage applicant volume. It identifies a sub-sample of applicants by applying the element of chance at some point during the appointment process, using criteria identified by the hiring organization.

2. How is this sub-sample of applicants determined?

To determine the sub-sample of applicants, the hiring organization identifies the following:
- criteria that qualified candidates must meet; and
- the number of candidates to be selected.

With the assistance of an electronic system that contains information on all applicants, candidates who meet these criteria are identified and the sub-sample is randomly selected from that group. The Public Service Resourcing System - the electronic system used to advertise, receive and select applications - performs the random selection function.
The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.
The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.