STREAM 1: Support Analyst / STREAM 2: Security Analyst

Update: The closing date has been extended to March 6, 2018

Work environment

Have you always dreamed of being part of a dynamic organization, where your competencies are put to good use? To be part of a team where collaboration, respect, professionalism and… good humour prevail?

Well this opportunity is for you!

We are currently looking for dynamic, dedicated, and innovative employees to be part of the growing team of Information Technology (IT) professionals that will directly support our future.

The Canada School of Public Service is a small organization (approx. 600 employees). Through its mandate, it plays a key role in all departments of the federal public service and provides its employees with a workplace where learning and professional development are valued.

The School's employees occupy the following buildings in the National Capital Region:
- Asticou Centre, 241 Cité-des-Jeunes Boulevard, Gatineau, QC
- LaSalle Academy, 373 Sussex Drive, Ottawa, ON

Intent of the process

To staff three (3) indeterminate positions at the Canada School of Public Service. The positions are Bilingual Imperative BBB/BBB. A pool of qualified candidates resulting from this process will be established and may be used to fill similar positions with various tenures and various linguistic requirements in other organizations within the core public administration.

Positions to be filled: 3

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above.

Degree equivalency

EXPERIENCE
COMMON TO BOTH STREAMS:
Experience in analyzing, defining and documenting client requirements and recommending IT solutions.

Recent experience * providing advice and guidance on various technical and/or on IT security related subjects.

Experience in contributing to the development of technical documentation, presentations, reports, procedures, directives or guidelines.

Experience in participating in IT projects.

STREAM 1:
Recent * experience in evaluating, implementing and supporting end-user, server and/or network related software and hardware.

STREAM 2:
Recent * and significant ** experience protecting IT infrastructure.

*Recent experience is defined as experience that would normally be associated with performing these duties within the last five (5) years.

**Significant experience is defined as experience that would normally be associated with performing these duties for twenty-four (24) or more consecutive months.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS
Training:
IT Security certification (CISSP, CISA, CISSP, SANS GIAC, etc.)

Having completed one or more IT security course provided by CSE's IT Learning Center.

Experience developing content or delivering IT Security Awareness and Training.

Experience in supporting and troubleshooting Government of Canada Secure Remote Access (GCSRA) related issues.

Experience supervising an IT Service Desk and/or administering a ticketing system.

Experience in application packaging for deployment through Microsoft SCCM.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

KNOWLEDGE

COMMON TO BOTH STREAMS:
Knowledge of IT industry best practices and of their applicability to the Government of Canada.

Basic knowledge of IT service management tools, principles and processes.

STREAM 1:
Knowledge of computer hardware, software and technologies including network concepts such as (Lan / Wan with TCP / IP).

STREAM 2:
Basic knowledge of the Policy on Government Security.

ABILITIES
Ability to work in a stressful environment with multiple and changing priorities.
Ability to communicate effectively in writing.
Ability to communicate effectively orally.
Strategic Analysis
Collaborative Work Relationships

Conditions of employment

Reliability Status security clearance

Other information

Applicants must clearly specify for which Stream they apply.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

You must clearly demonstrate on your application, via the screening questions, how you meet each of the essential merit criteria. Failure to do so may result in the rejection of your application.

When responding to screening questions, please be sure to provide comprehensive examples from your work experience that clearly demonstrate how you meet the identified experience criteria. Your answer should clearly identify your role in the noted example. A job title alone, does not demonstrate that you have requisite level of experience, so be sure to explain relevant responsibilities and/or actions that you took. Failure to complete the questionnaire or failure to provide sufficient details to the questions will result in your elimination from this process.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Reference checks may be sought.

An interview may be administered.

A written examination may be administered.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.