Industrial Relations Officer

Important messages

The Canada Industrial Relations Board (the Board) is an independent, representational, quasi-judicial tribunal empowered to resolve labour relations issues arising in the federally regulated sector. The Board fulfills a vital function in recognizing and protecting the rights of employees, unions and employers, and in constructively resolving conflicts.

Employees of the Administrative Tribunals Support Service of Canada (ATSSC) are assigned to the CIRB to fulfill various functions.

Industrial Relations Officers (IRO) assigned to the CIRB are involved in the processing of various cases throughout Canada. These officers use a wide base of knowledge in labour relations manage and process matters before the CIRB. They also engage in all aspects of dispute resolutions and liaise with parties to promote harmonious labour relations.

On behalf of the CIRB, the ATSSC is looking for motivated and dynamic individuals to join its team of dedicated IROs in continuously striving to find the best solutions that will ultimately result in more productive and fair workplaces.

The organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System.

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The PM-MCO category is a competency based classification, in which individuals move through the sectors based on an assessment of their abilities and the nature and complexity of the work they are capable of performing.

Qualification at the PM-MCO-01 or PM-MCO-02 level will be dependent on the level of knowledge, abilities and competencies demonstrated by the candidate during the assessment process.

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How to Apply

Respond to Screening Questions.

You will be invited to clearly demonstrate, as a candidate, if/how you meet each of the screening criteria by answering the questions in the Screening Questions section of the application. This may take more time than applying to a standard process so please think about saving your information regularly to keep from losing your work.

We strongly encourage you, when providing your answers, to provide concrete examples to illustrate how you meet each criterion identified in the questions.

When drafting your responses to the experience qualifications, we encourage you to follow this format:

1. Your answers must include where, when and how you obtained the required experience.
2. Your answers must include the period(s) in which you performed the functions of the position(s).

By providing the required information in the suggested format, you will ensure that the assessors are in a position to assess the depth, complexity and scope of your experience.

Asset Qualifications (Other Qualifications Section)

You must indicate "no" if you do not have experience in performing a task listed in the section entitled "Other Qualifications". Responding “no” to one or more of these non-essential experience questions will not result in the rejection of your application. If you answer “yes” to a non-essential experience question, you should provide information in the format mentioned above to ensure that the assessors are in a position to assess the depth, complexity and scope of your experience. This will ensure that you can be considered for a specific appointment where asset qualifications would be used.

Applications that do not contain all of the requested information and documents may not be considered. Late applications will not be considered.

For more information about the Canada Industrial Relations Board, please see the following website: www.cirb-ccri.gc.ca

Intent of the process

A fully or partially assessed pool may be created and may be used to staff similar positions at an identical or equivalent group and level with various linguistic requirements, tenures and security clearances for various offices across the country within the Administrative Tribunals Support Service of Canada (ATSSC).

Positions to be filled: 2

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Graduation with a degree from a recognized university with a specialization in industrial relations, labour relations, law or other specialty relevant to the position OR an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

Experience in the field of labour relations, including the mediation, negotiation or the investigation of various types of complaints and/or labour relations disputes.

Experience developing and maintaining relationships with union or employer stakeholders.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

KNOWLEDGE

Knowledge of the Canada Labour Code and the Canada Industrial Relations Board Regulations, 2012.

Knowledge of current labour relations issues.

Knowledge of Canada Labour Code jurisprudence.

Knowledge of the principles applicable to administrative and quasi-judicial tribunals.

COMPETENCIES

Initiative

Action Oriented

Thinking Things Through

Influence Skills

Effective Interpersonal Skills

Judgment

ABILITIES

Ability to conduct mediation processes.

Ability to manage or facilitate the resolution of labour relations issues.

Ability to manage conflict.

Ability to effectively organize a heavy workload with changing priorities.

Ability to communicate effectively in writing.

Ability to communicate effectively orally.

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION

Successful completion of a course in Alternate Dispute Resolution or in Mediation (at least 30 hours of continuous instruction).

Degree equivalency

EXPERIENCE

Experience in working in an administrative tribunal.

Experience performing the duties of a neutral third party or as a mediator in matters related to labour relations.

Experience in coaching, mentoring or delivering training sessions.

Conditions of employment

Reliability Status security clearance

CONDITION(S) OF EMPLOYMENT

Candidates must be available to work flexible hours, sometimes during lunch, breaks and rest periods.

Candidates must be available to travel frequently and on short notice, using various modes of transportation (including but not limited to plane, car, train or bus).

Other information

Reference checks may be sought.

An interview may be administered.

A written examination may be administered.

A simulation may be administered.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgment of receipt of applications will not be sent.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Asset qualifications may be used for the screening or when selecting candidates for appointment, therefore, if you meet the education and/or experience qualification(s) listed under Asset Qualifications, please be sure to clearly demonstrate this in your application.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Your resume may be used to evaluate the ability to communicate effectively in writing.

Breadth and depth of the assessed qualifications may be considered.

Travel and relocation costs associated with this selection process will not be reimbursed.

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

Top-down selection may be used during any stage of the selection process. Please note that achieving a pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a cut-off mark that is higher than the pass mark on any evaluation used throughout the process.

Persons with disabilities preventing them from applying on-line or persons without access to the internet are asked to contact 1-800-645-5605.

Only on-line applications will be accepted in order to take advantage of the many benefits of using the electronic recruitment system. Some of the benefits for applicants include:
- modify your application/resume at any time BEFORE the closing date;
- complete screening questions which will highlight your qualifications to the hiring manager;
- verify the status of your application and notification(s), at any time, and
- be notified electronically of assessment details and results.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.