Communications Duty Officer (Media Monitoring) - Shift work (Inventory)

Important messages

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

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*** PLEASE NOTE THAT A WRITTEN EXAM IS PART OF YOUR APPLICATION TO THIS PROCESS ***

- The screening questionnaire should take approximately 60 minutes and you will have 120 minutes to complete the exam;
- Your application will only be evaluated one time throughout this process;
- Exam instructions can be found in the section titled: Other Information.

NOTE: The Communications Duty Officer positions require working rotational 8 hour shifts (7.5 with break) to cover 16 hours per day, 7 days per week, 365 days per year, including weekends and statutory holidays. It will also require working occasional overtime on short or no notice. You will also be required to be on-call following an evening shift and may be subject to call-back.

Candidates may be required to pay for their own travel (including travel for assessment purposes) and may be required to pay for their own relocation expenses.

Duties

We are looking for energetic individuals to join a team of officers who provide communications support to the Government Operations Centre (GOC), including monitoring the media for events that affect the national interest. The GOC provides 24/7 monitoring and reporting of potential or actual hazards, whether these are natural, human-induced, accidental or intentional. If you are enthusiastic about the media environment and emergency management issues, this may be the opportunity for you!

• Undertakes systematic monitoring of Canada’s print and electronic media and other information sources to identify issues or incidents of concern;
• Assists in the development of media summaries or analyses pertaining to current issues, topics or incidents.
• Participates in the preparation of materials on projects, incidents and operations;
• Reviews and interprets media reports and alerts management to potentially sensitive and controversial issues or incidents;
• Reviews, researches and analyses incident reports;
• Communicates with other operation centres;
• Conducts risk assessments;
• Participates in response/emergency planning exercises.

Intent of the process

A pool of qualified candidates will be established from the inventory for future vacancies within the Department and may also be used to staff identical or similar positions with various tenures and/or various language requirements and linguistic profiles (Bilingual Imperative BBB/BBB, CBC/CBC and CCC/CCC) and various security requirements (Reliability, secret, top secret). As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Indeterminate employees at the same group and level or equivalent may be considered first for deployment.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education :
Graduation with a degree from a recognized post-secondary institution or an acceptable combination of education, training and/or experience.

Degree equivalency

Experience :
• Experience in media monitoring, including electronic press, newspaper, social media, radio and television
• Experience researching, analyzing, and summarizing information
• Experience preparing comprehensive reports for Senior Management and other audiences

Knowledge:
• Knowledge of the Policy on Communications and Federal Identity of the Government of Canada
• Knowledge of the Canadian media environment and effective monitoring practices

Abilities :
• Ability to communicate effectively in writing
• Ability to research, analyze, and summarize information

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education:
• Graduation with a degree in communications or journalism from a recognized post-secondary institution

Degree equivalency

Experience :
• Significant* experience in media monitoring, including electronic press, newspaper, social media, radio and television.
• Experience working in an Operations Centre
• Experience working rotational shifts, outside of regular business hours

* Significant means breadth and depth of experience normally associated with having performed a broad range of various, related activities for a minimum of two (2) years.

Knowledge:
• Knowledge of Public Safety Canada's mandate and areas of responsibility

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)
Successful candidates who do not have valid second language evaluation results will be sent for testing. Successful candidates who have valid second language results will be asked to provide them.

For details on second language levels, please visit: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service/managers.html

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Abilities:
• Ability to communicate effectively orally
• Ability to work effectively under pressure

Personal Suitability :
• Reliability
• Judgment
• Effective Interpersonal Skills
• Teamwork
• Self-sufficiency

The following may be applied / assessed at a later date (may be needed for the job)

Knowledge:
• Knowledge of Public Safety Canada’s portfolio agencies

Organizational Needs:
• The Department of Public Safety and Emergency Preparedness is committed to maintaining a representative workforce reflective of Canadian society. In support of achieving a diversified workforce and our employment equity goals, qualified candidates who self-declare in a staffing process as members of Aboriginal peoples, persons with disabilities, visible minorities and/or women may be selected for appointment to fulfill organizational needs.

Conditions of employment

Secret security clearance - A security clearance process may be performed for successful candidates who do not possess a valid secret security clearance.

Other conditions of employments :
• Required to work rotational 8-hour shifts (7.5 with break) to cover 16 hours per day, 7 days per week, 365 days per year, including weekends and statutory holidays
• Required to work occasional overtime, often on short or no notice
• Required to be on-call following evening shifts and subject to call-back

Other information

*** WRITTEN EXAM INSTRUCTIONS***

1.The screening questionnaire should take approximately 60 minutes to complete and you will have 120 minutes to complete the exam (3 essential and 1 asset question);

2. By completing this exam you certify and acknowledge that the below statements are true and correct. You understand that making false statements constitutes fraudulent behavior. You understand that employing fraudulent behavior will result in elimination from the selection process. I attest, acknowledge and accept the following:

• I will not take more than 120 minutes to complete the exam;
• I will not duplicate or redistribute any information;
• I will not consult with another person or seek their assistance. I will not copy from or impersonate another person, nor will I ask a person to impersonate me;
• I will not copy information from a website or engage in any other form of cheating or fraudulent behavior;
• I will safeguard all confidential information. Confidential information is defined as all information that, if released, could jeopardize the integrity of the staffing process. I hereby agree that I will not distribute, disclose, or otherwise share confidential information with anyone.

3. When applying, please describe how you meet each criterion by answering yes or no and by providing at least one clear example for each criterion. You must make sure to answer ALL of the essential screening and written exam questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information provided should be supported by your resume.

5. Asset qualifications are not mandatory and may be applied at any stage of the process

6. All answers provided in the questionnaire can be validated with your current and/or previous supervisor.

7. ALL JOB APPLICATIONS MUST BE SUBMITTED USING THE WWW.JOBS.GC.CA WEBSITE. NO APPLICATION WILL BE ACCEPTED BY EMAIL.

8. Acknowledgement of receipt of applications will NOT be sent.

9. Candidates will only be assessed once in this process.


OTHER INFORMATION:

An interview will be administered;

Reference checks may be sought;

A verification of your security clearance will be made (if applicable);

Please identify clearly your substantive group and level and your employment status on your resume and/or application form (if applicable);

We will seek your letter of offer validating your group and level (if applicable);

Please ensure that your Personal Record Identifier (PRI) is included in your application (if applicable);

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application;

Our intention is to communicate with candidates via email. Candidates who apply on this selection process must include in their application a valid email address and to make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email);

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process;

You must be prepared to provide the original or a certified true copy of your educational credentials;

Foreign Education Credentials: The Canadian Information Centre for International Credentials (CICIC) contains information on how to obtain an assessment of foreign education credentials. Candidates with foreign education credentials are required to provide proof of Canadian equivalency. You may consult the CICIC for further information: http://www.cicic.ca/en/index.aspx.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.