Assistant, administrative services

Important messages

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

This poster will be advertised for one year but applications will be assessed on an on-going basis so we encourage you not to wait to apply! Please note that asset qualifications, top-down or random selection may be used to identify which applications will be given further consideration.

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Process Details
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There will be two (2) stages to the assessment process:
1. Online Application
2. Public Service General Competency Test.

Candidates who qualify in all assessment stages will be placed in a partially qualified pool. Hiring managers may then invite candidates on this list to participate in informal interviews or reference checks to fill positions.

Please note that we will proceed with a FINAL wave of candidate selection on October 4, 2018. Only candidates interested in bilingual positions will be considered. We could use a scoring method to select the candidates to be invited to continue with the evaluation process.

The Public Service General Competency Test in the National Capital Region will be take place on the following dates and times:
Thursday, October 18 2018 at 9 a.m. (in English)
Thursday, October 18 2018 at 1 p.m. (in French)

Duties

May include:
- Schedule and organize meetings, conferences, appointments, making logistical arrangements and coordinating the preparation of required documentation;
- With the use of a computer, tracks, controls and reviews the information coming in and going out of the executive ‘s office, including correspondence, emails, requests for information, as well as draft emails, correspondence and minutes of meeting;
- Receive and respond to telephone calls or refer callers to appropriate official for action;
And other related tasks.

Work environment

ESDC delivers a range of programs and services that affect Canadians throughout their lives such as, providing seniors with basic income security, supporting unemployed workers, helping students finance their post-secondary education and assisting parents raising young children.

We design or deliver some of the Government’s well known programs or services such as:
Old Age Security, The Canada Pension Plan, Employment Insurance, Canada Student Loans and Grants, The Canada Education Savings Program, Passport Services, The Wage Earner Protection Program and Federal Mediation and Conciliation Services.

We are currently looking for dynamic and motivated individuals to fill various administrative positions within the department. As an assistant, you will provide administrative support services.

What we offer:
1. Competitive salaries – with a salary range that brings annual increases to most employees, up to a maximum amount.
2. Continuous learning and career advancement - Build your career within the Federal Government.
3. Advantageous pension regime and benefits.
4. Three weeks of holidays per year when you start.
5. Flexible work arrangements – possibility of flexible hours and compressed work weeks to help you balance your personal and work life.
6. Inclusive and diverse work environment.

Intent of the process

A pool of partially qualified candidates may be established through this process to staff identical or similar positions at Employment and Social Development Canada with various tenures, various linguistic requirements, various security requirements, various conditions of employment and for various locations.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education
A secondary school diploma or employer-approved alternatives (acceptable combination of education training and/or experience).

Degree equivalency

Experience
Experience in using technology, including a word processing software (e.g. Microsoft Word, Word Perfect).

Competencies
Working effectively with others
Demonstrating integrity and respect
Showing initiative and being action-oriented.
Written communication

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education
Successful completion of a training program in an area related to the position such as office administration, secretariat, administrative assistant.

Degree equivalency

Experience
Experience in providing administrative services, such as managing agendas, scheduling and organizing meetings or appointments, making travel arrangements.
Experience working in a legal environment or a law office.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative BBB/BBB
Bilingual imperative CBC/CBC
English essential
French essential

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Competencies
Reasoning and Problem Solving

Conditions of employment

Reliability security clearance
Secret security clearance

Tests

Cognitive Ability - Level 1

Applicants must complete the Unsupervised Internet Test of Cognitive Ability - Level 1 as part of the screening for this selection process. This test assesses general problem solving and reasoning ability. You will have 60 minutes to complete the test. You must complete the test before you submit your application for this position.

For more information, please consult: Unsupervised Internet Test of Cognitive Ability - Level 1

Other information

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What is the application process?
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We will accept applications on-line only. To submit an application on-line, please click on the button "Apply online" below. Persons with disabilities preventing them from applying on-line are asked to contact a toll free number 1-800-645-5605.

During the application process, you must upload your resume and answer a series of screening questions. The online application may take 2-3 hours to complete. The questionnaire will assess the essential and asset education; essential experience; essential competencies; as well as the asset experiences.

You may review the status of your application in your online account. Your application in this inventory will be active for 120 days. A notice that your application is about to expire will be posted to the “My jobs” menu of your account 21 days before the end of your active period. If you do not take action, your application will no longer be active and therefore no longer considered for this inventory. Should your application become inactive while the process is still open, a notice will be posted to your account indicating that your application has expired; you may select the link “Update my Inventory” status to reaffirm your interest.

You can only apply to this process once. If you are pulled from this inventory and are unsuccessful during the assessment phase, your application will not be given any further consideration for the duration of this inventory process.

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How will the exam be administered?
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Selected applicants must successfully write the Public Service General Competency Test at a Public Service Commission Testing Centre located in Vancouver, Toronto, Gatineau, Montreal and Halifax. Travel to one of these centers may be required on short notice.
Please note that candidates (including employees of the Public Service) will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.

Candidates will be required to pay for all travel and relocation expenses related to this process, including travel expenses for assessment purposes. Candidates who fail to attend the assessment may not be considered further in this process. Please note that testing may be administered during the day, evenings or weekends.

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What do you need to know about the education requirement?
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You must provide proof of your education during the assessment phase. Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate.

The Canadian Information Centre for International Credentials (CICIC) assists persons who wish to obtain an assessment of their educational, professional, and occupational credentials by referring them to the appropriate organizations.

You can access the CICIC website at: https://www.cicic.ca/. This website provides links to a number of Canadian organizations that provide equivalency assessments.

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How will we communicate with you?
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Acknowledgment of receipt of applications will not be sent.

PLEASE NOTE: Our intention is to communicate with applicants by e-mail for screening/assessment purposes. It is imperative that you provide a current email address that accepts e-mail from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is entirely your responsibility to inform us at all times of any changes regarding your contact information.

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How can you qualify for a bilingual position?
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To be considered for a Bilingual Imperative position, you must be willing to undergo Second Language Evaluation testing OR you must already have Second Language Evaluation results (proof will be required).

If you have undertaken Second Language Evaluation by the Public Service Commission, you can obtain a copy of the SLE results, by requesting it at the following website: https://www.canada.ca/en/public-service-commission/corporate/about-us/contact-us.html#sle. For more information on SLE, visit the following web-site: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service.html

Second Language Writing Skills Self-Assessment:
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service/self-assessment-tests.html

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What do you need to know about diversity and accommodation?
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Employment and Social Development Canada is committed to employment equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as being a member of one or more of the following EE groups: Aboriginal peoples, persons with disabilities, women and visible minorities.

If you are selected for further consideration, please advise the person who will contact you of any accommodations you may require during the selection process.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.