Director General, Cheque Redemption Control

Duties

The Director, Cheque Redemption Control, provides professional leadership to ensure the development and management of strategies, business plans, standards, systems, best practices and administrative procedures for enhancing the Branch’s ability to ensure integrated delivery of services related to reconciliation of all payments issued under the direction and control of the Receiver General for Canada, including remittance processing; the design and implementation of national strategies, approaches and business management for exploring, establishing and capitalizing on partnership opportunities to promote business development in digital information management; and the provision of secure storage and archiving services for departments and agencies in the public service on a cost recovery basis.

Work environment

Public Services and Procurement Canada (PSPC) is a core service provider to the Government of Canada. We support the daily operations of over 100 federal departments and agencies. By focusing on what we do best - providing innovative common services to the government - we help departments focus on what they do best: servings Canadians. We are also a national department with regional delivery in a matrix governance model. Finance and Administration Branch (FAB) delivers financial management and strategic support to a department with a gross budget of over $7 billion, revenues of over $3 billion.

Did you know that Public Services and Procurement Canada was selected as one of Canada's Best Diversity Employers for 2017? We invite you to join an organization that is committed to ensuring an inclusive workplace and respect for all!

Intent of the process

The intent of the process is to fill the Director General, Cheque Redemption Control position for the Matane Region.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter in 5,000 words (maximum) "You must apply online and answer the screening questions in order to be considered for this process. You MUST provide concrete and detailed examples to clearly demonstrate how you meet the education and experience requirements listed in the essential qualifications and asset qualifications section. The screening board cannot make any assumptions about your experience. It is not sufficient to say that you have the required qualifications or to list your current duties. One effective approach would be to use the wording of each experience criterion as a heading and then write one or two paragraphs demonstrating not only that you have the required experience, but how it was acquired and ensure that clear and accurate details are provided. The curriculum vitae may be a secondary source to confirm the experience."

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

Graduation with a bachelor’s degree or a master’s degree from a recognized post-secondary institution.

*Degree: Unless it is otherwise specified (e.g., Master's degree), the term "degree" refers to a baccalaureate as established by educational authorities.

*Recognized post-secondary institution: Public or private institution that has been given authority to grant degrees, diplomas, and other credentials by a public or private act of a provincial/territorial legislature or through a government-mandated quality assurance mechanism. For greater certainty, also included are institutions authorized to grant specific academic credentials for specific academic programs.

Degree equivalency

EXPERIENCE:

E1. Significant (1*) experience in leading the development and implementation of strategies, programs, projects or operational service delivery;

E2. Recent (2*) and significant (1*) experience in providing strategic advice and recommendations to senior management (3*) on complex issues (4*);

E3. Experience in developing strategic partnerships and establishing networks with multiple stakeholders, such as other government departments or central agencies;

E4. Significant (1*) experience in managing human (5*) and financial (6*) resources.

Definitions:

1* - Experience is considered significant in terms of degree of depth, scope, complexity and duration. Candidates must have developed significant experience in an executive (EX) level or equivalent position.

2* - Recent experience is understood as experience acquired in the last three (3) years.

3* - Senior management is understood as Director General level or above.

4* - Complex issues are issues with at least two (2) of the following characteristics: multidimensional, sensitive, confidential, affecting many partners or stakeholders, precedent setting or having a major impact on the public service, or having a potential for significant media coverage. Candidates need to clearly demonstrate the complexity.

5* - For Human Resources Management: Applicants must clearly demonstrate that they have managed human resources. Some examples of managing human resources may include: assigning work, managing performance, developing resourcing plans, determining needs and approving training, etc. Applicants must indicate the number of staff they supervised and the duration.

6* - For Financial Management: Applicants must show evidence of managing and being accountable for a budget for a period not less than 12 months. Some examples of managing financial resources may include: full delegation for a budget, forecasting, planning, budget allocation, reporting, etc. Applicants must also indicate the size of the budget they managed and the duration.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EXPERIENCE:

AE1. Experience in leading the delivery of IT-enabled projects;

AE2. Experience in managing a cost recovery operation;

AE3. Experience in managing an operation of a medium size* in a Regional environment.

DEFINITIONS:

*Size of organizations
Definitions of organization size based on number of employees:
o Large - 2 000 or more employees
o Medium - between 500 and 1 999 employees
o Small - between 100 and 499 employees
o Micro - 99 or fewer employees

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KEY LEADERSHIP COMPETENCIES:

Create Vision and Strategy
Mobilize People
Uphold Integrity and Respect
Collaborate with Partners and Stakeholders
Promote Innovation and Guide Change
Achieve Results


Note: For information on the Key Leadership Competencies, please visit the following website: http://www.tbs-sct.gc.ca/tal/kcl/intro-eng.asp.

OTHER COMPETENCIES:

Client Service Competency – Level 3: Fosters high-quality client service.

Note: You will find information regarding the PWGSC Client Service Competency at http://www.tpsgc-pwgsc.gc.ca/carrieres-careers/csc-eng.html.

The following may be applied / assessed at a later date (may be needed for the job)

Placement of PWGSC employees affected by work force adjustment.

Public Works and Government Services Canada is committed to establishing and maintaining a representative workforce. This organizational need may be identified as part of the appointment decision. In such cases, qualified candidates who self-declare as members of a visible minority group, Aboriginal peoples, persons with disabilities or women (in non-traditional occupations) would be considered.

Conditions of employment

Secret security clearance

Other information

Asset qualifications may be used at the screening stage or any stage during the process.

You must be prepared to provide the original or a certified true copy of your educational credentials.

Details regarding the assessment approach will be communicated to candidates who are screened into the selection process.

Various assessment tools may be used in this selection process, such as interview(s), written examination, standardized assessment, reference checks.

Our intention is to communicate with candidates via email. Candidates who apply on this selection process must include in their application a valid e-mail address and to make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). It is the candidate's responsibility to provide any changes to their personal information to the contact indicated on this job advertisement.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

For information on preparing for an EX appointment process, please visit http://www.psc-cfp.gc.ca/sas-sde/ex/pexap-ppnvpc-eng.htm

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.