Senior Communication Advisor

Important messages

Please read this advertisement carefully in order to ensure you provide all the required information. You will be required to explain how you meet the essential education and experience, as well as the asset education and experience for the initial screening by answering online screening questions. It is not sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described experience, etc. provided in screening questions should be supported by your resume which may be used as a secondary source to validate the information provided. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

Applicants must meet ALL essential qualifications but DO NOT need to meet all factors listed under “Asset Qualifications” to be eligible for consideration. However, depending on the requirements of the position or positions to be staffed, “Asset Qualifications” may be a deciding factor in selecting the candidate with the right profile for a position. Any of the other qualifications, operational requirements, and organizational needs MAY BE CONSIDERED at any time during this process. Therefore, IT IS IMPORTANT that you answer each of the questions related to the requirements.

Work environment

Shared Services Canada (SSC) is changing the landscape of information technology for the Government of Canada. Our mandate is to modernize, secure, and support critical IT programs and services for Canadians. We are looking for dedicated, creative, and motivated individuals who are eager to provide modern shared services that improve government service delivery. We have plenty of opportunities, with careers that touch every aspect of Canadian life. We also offer flexible working arrangements, depending on the work you do. Our support of diversity and life balance is a priority and a source of pride. Working with us, you will be exposed to complex and interesting IT initiatives, have access to training and professional development, and have the chance to work with colleagues across Canada and across government. We look forward to working with you in the coming years and will support your career while you support our business. Therefore, we encourage you to be a part of our team for at least 2 to 3 years to ensure business continuity.

Intent of the process

A pool of partially qualified candidates may be established to staff similar positions within Shared Services Canada in the National Capital Region with various tenures (specified period or indeterminate) with a linguistic requirement of Bilingual Imperative CBC/CBC, as well as various security requirements.

Positions to be filled: 2

Information you must provide

Your résumé.

Contact information for 2 references.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A degree from a recognized post-secondary institution.

Notes:
1. Based on their education, training and/or experience, indeterminate incumbents of positions in the IS classification are deemed to meet the minimum education standard whenever a bachelor's degree without specialization is called for in a position classified as IS.

2. At the manager's discretion, an acceptable combination of education, training and/or experience, may serve as an alternative to the minimum education standard.

Degree equivalency

EXPERIENCE

Experience managing multiple (2 or more) digital communications projects simultaneously.

Experience in conducting research and statistical analysis for Web.

Significant experience in providing Digital strategic and operational communications advice to management and/or clients.

Significant experience managing, leading and delivering on digital projects or services.

Significant experience in developing and managing Internet, Extranet and/or Intranet sites.

*Significant experience is defined as having a minimum of 3 years’ experience in the stated area.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

KNOWLEDGE

Knowledge of the Government of Canada Communications Policy.

Knowledge of Treasury Board of Canada Secretariat (TBS) Standards and guidelines related to Government of Canada websites.

Knowledge of new and emerging digital trends and applications of Web and Web 2.0.

Knowledge of current federal government web priorities.

ABILITIES

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

Ability to provide strategic communications advice on website, development, implementation and maintenance.

Ability to develop and manage Internet, Extranet and/or Intranet sites and new media tools.

PERSONAL SUITABILITY

Reliability

Judgement

Initiative

Effective interpersonal relationships

Client Service

The following may be applied / assessed at a later date (may be needed for the job)

Applicants must meet ALL essential qualifications but DO NOT need to meet all factors listed under “Asset Qualifications” to be eligible for consideration. However, depending on the requirements of the position or positions to be staffed, “Asset Qualifications” may be a deciding factor in selecting the candidate with the right profile for a position. Any of the assets qualifications MAY BE CONSIDERED at any time during this process. Therefore, IT IS IMPORTANT that you answer each of the questions related to the requirements.

ASSET EXPERIENCE

Experience working as part of a multi-disciplinary work groups on digital communications activities.

Experience developing, implementing and monitoring Web and new media policies, procedures and quality standards.

Experience in conducting Web content reviews, Web content planning and design, identifying content gaps, developing analysis reports, with recommendations and action plans.

Experience in the planning, development and implementation of a Web information architecture (WIA) using a variety of information sources.

Experience developing and maintaining performance indicators to report on Web performance measurement activities.

Experience managing contracts.

Experience managing human resources.

Conditions of employment

Reliability Status security clearance

Other information

ALL JOB APPLICATIONS MUST BE SUBMITTED USING THE WWW.CANADA.CA WEBSITE. NO APPLICATION WILL BE ACCEPTED BY EMAIL.

Please provide contact information for two (2) references. Note that one reference should be your current supervisor, while the two additional references can include previous supervisors, co-workers and/or clients.

You will be required to complete an online questionnaire when you apply. If during the review of your résumé your experience is not clearly demonstrated, your application may be rejected. Any false and/or fraudulent information will result in the rejection of your application. Please note that a maximum of 4000 characters per question is allowed.

Candidates from outside the public service may be required to pay for travel costs associated with this selection process.

A test may be administered.

An interview may be administered.

Reference checks may be sought.

Acknowledgment of receipt of applications will not be sent.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form, if applicable.

Please ensure that your Personal Record Identifier (PRI) is included in your application, if applicable.

You must provide proof of your education credentials. Candidates with foreign education credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

Persons are entitled to participate in the appointment process in the official language of their choice.

Our intention is to communicate with candidates via email. Candidates who apply on this selection process must include in their application a valid email address and to make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.