Looking for the best BA/BI/PM/IM professionals

Important messages

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

From this process, we may establish a pool of candidates for use in staffing a variety of positions at various levels with various tenures, language requirements and security levels.

We want to attract top talent, therefore we are focusing on your experience and competencies. To apply for this process, you:
• Don’t need to provide a cover letter (just a resume that provides evidence of your answers to the preselection questions)
• Don't need to meet ALL the experiences listed below (except for those identified under "essential")
• Answer pre-selection questions online (some "yes" or "no" questions, some essay questions)

Although this advertisement is opened until March 2019, we invite you to apply as soon as possible as we intend on filling some positions very quickly.

Duties

Financial consumer protection is an integral part of the Government of Canada’s oversight of the financial sector. The Financial Consumer Agency of Canada (FCAC) ensures federally regulated financial entities comply with consumer protection measures, promotes financial literacy and raises consumers’ awareness of their rights and responsibilities.

To deliver on this mandate, FCAC draws on the skills and experience of a broad array of professionals, working at different levels and with different expertise. These include:

Business Analysis (BA stream)
• Business requirements elicitation and management
• Acceptance test plans and scripts
• Business cases, option analysis and cost-benefits assessments
• Process elicitation, mapping and improvements
• Use case and Unified Modeling Language (UML)
• Training material and delivery
• System Development Lifecycle

Business Intelligence (BI stream)
• Data requirements elicitation and management
• Acceptance test plans and scripts
• Business analytics, reports and dashboards
• Data mining, data visualization
• Data architecture and data modeling
• Data governance and data quality
• SQL relational databases

Project Management / Project Portfolio Management (PM stream)
• Project management
• Project stakeholder management
• Project risk management
• Cost and effort estimates
• Project portfolio management
• Project prioritization

Information Management (IM stream)
• Information management
• Records management and disposal
• Information security and privacy
• Access to information
• Program promotion
• Training material and delivery

Work environment

FCAC is a separate agency that offers the same pension and benefits plans as the core federal public service. In addition, you will benefit from a minimum of four (4) weeks of vacation leave per year, earn a competitive salary, and be eligible for an annual performance pay. We have our own classification system (RE and REX).

We are a passionate, enthusiastic and innovative team committed to protecting consumers by supervising federally regulated financial entities and by strengthening the financial literacy of Canadians. With a team of more than 100 employees and plans to grow, we strive to give you opportunities to meet your personal and professional goals in a respectful and inclusive workplace. We are located in downtown Ottawa.

If you are motivated, strategic and creative and want to join a dynamic team, FCAC is definitely for you!

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Degree from a recognized university or an acceptable combination* of education and experience (All streams)

*Acceptable combination is defined as: (1) a college diploma (All streams); and (2) at least three years of experience during which your main tasks were related to: Business Analysis (BA stream); Business Intelligence (BI stream); Project Management (PM stream); and/or Information Management (IM stream)

Degree equivalency

Experience providing advice and formulating recommendations (All streams)

Experience developing, implementing, maintaining and promoting frameworks, best practices, standards, procedures, tools and/or templates (All streams)

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative BBB/BBB, CBC/CBC, CBB/CBB

Information on language requirements

Knowledge of system development lifecycle (BA, BI, PM streams) and/or information management lifecycle (IM stream)
Knowledge of concepts, principles and practices related to: Business Analysis (BA stream); Business Intelligence (BI stream); Project Management (PM stream); and/or Information Management (IM stream)

Building Business Relationships
Innovative Thinking
Results Oriented
Service Orientation

Ability to communicate effectively in writing
Ability to communicate effectively orally

The following may be applied / assessed at a later date (may be needed for the job)

ED1 Degree from a recognized university in Information Technology (BA, BI, PM streams)

ED2 Degree from a recognized university in Business Administration or Commerce (BA, BI, PM streams)

ED3 Degree from a recognized university in Information Management or Library Sciences (IM stream)

ED4 Master in Business Administration (MBA) or in Project Management (PM stream)

ED5 Professional Certification in Business Analysis from a recognized organization, such as the International Institute of Business Analysis (BA stream)

ED6 Project Management Certification, such as PMP (Project Management Professional) or PRINCE2 (Projects in Controlled Environment) (PM stream)

Degree equivalency

E1 Experience eliciting, documenting and managing Business requirements, including functional, non-functional (BA stream) and/or Data and business analytics requirements (BI stream)

E2 Experience creating Use Case documentation and Unified Modeling Language (UML) diagrams (BA stream)

E3 Experience in developing and executing system and user acceptance testing strategies, plans or scripts (BA, BI streams)

E4 Experience interpreting requirements and identifying potential solutions (BA, BI, IM streams)

E5 Experience preparing business cases and conducting option analysis and cost-benefits assessments (BA stream)

E6 Experience designing and documenting business processes, and analyzing them to identify efficiency and effectiveness improvements (BA, IM streams)

E7 Experience designing and producing reports and dashboards (BI stream)

E8 Experience with Business Intelligence, Data Mining or Data Visualization Tools such as Cognos, SAS, Microsoft Power BI (BI stream)

E9 Experience programming SQL queries (BI stream)

E10 Experience verifying collected data and assessing data quality (BI stream)

E11 Experience designing, implementing or maintaining information or data architectures, including data models (BI stream)

E12 Experience developing training material and delivering training (BA, BI, IM streams)

E13 Experience with EDRMS or file classification systems (IM stream)

E14 Experience in the administration, interpretation and application of the Access to Information Act (IM stream)

E15 Experience in the administration, interpretation and application of the Privacy Act (IM stream)

E16 Experience in the administration, interpretation and application of the Directive on RecordKeeping (IM stream)

E17 Experience in project management involving multidisciplinary project teams (PM stream)

E18 Experience leading and/or administrating a project portfolio that support decision making and controlling at an executive level (PM stream)

E19 Experience developing and maintaining models for forecasting costs associated to a project (PM stream)

E20 Experience using MS Office (Word, Excel, Powerpoint) (All streams)

E21 Experience managing financial and human resources (Manager positions)

E22 Experience planning, designing and managing internal services (Manager positions)

E23 Experience procuring professional services, including writing statement of works (Manager positions)

E24 Experience in outcome management (PM stream)

E25 Experience in benefits realization

K1 Basic knowledge of concepts, principles and practices of organization change management (BA, PM streams)
K2 Knowledge of relational databases (BI stream)
K3 Knowledge of concepts, principles and practices of data modeling (BI stream)
K4 Knowledge of concepts, principles and practices of Business architecture (BA stream) and/or Data architecture (BI stream)
K5 Knowledge of MS Excel (BI stream)
K6 Knowledge of MS Project or other recognized project management software (PM stream)
K7 Knowledge of FCAC’s mandate, strategic priorities and program activities (All streams)
K8 Knowledge of central agencies policies, directives, guidelines and standards related to information management, information technology and privacy (All streams)

C1 Analytical Thinking
C2 Conceptual Thinking
C3 Initiative
C4 Professional Expertise
C5 Flexibility
C6 Problem Solving
Other abilities/skills may apply, depending on the position being staffed

Operational requirements specific to the position being staffed may be applicable

Conditions of employment

Reliability Status security clearance

Secret security clearance

Other conditions of employment specific to the position being staffed may be applicable

Other information

We may appoint candidates by applying one or more of the following criteria:
• breadth, depth, type of specific asset experience
• matching individual experience assets or qualifications to the Agency’s needs
• level of one or more competencies/qualifications

You may be assessed using a variety of tools (email communication, online test, written examination, interview, presentation, recent and past performance assessment, reference check, etc.).

You are entitled to participate in the appointment process in the official language of your choice. Please indicate in your application your preferred official language.

All job applications must be submitted through the Public Service Resourcing System online. To submit an application on-line, please click on "APPLY ONLINE" below.

If you do not have Internet access, here are some suggested locations: campus career centres, libraries, community centres, Internet cafés, Canada/Student Employment Centres, and Public Service Commission (PSC) regional offices. You may also call 1-800 O-Canada (1-800-622-6232), or TTY 1-800-926-9105, for information on the nearest public Internet access location.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact 1-800-645-5605 prior to the closing date.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.