Senior Program Support

Intent of the process

This is an anticipatory staffing process designed to create a pool of qualified candidates. This pool may be used to staff similar positions with similar requirements.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

• Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience; AND
• Graduation with a certificate/diploma from a recognized institution with acceptable specialization in records management, medical office or health administration, business administration, disability management, information management, or in any other field relevant to the work to be performed.

Degree equivalency

• Experience maintaining a records management system.
• Experience working with and handling sensitive information.
• Experience in client service delivery.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

• *Recent experience working as an administrative assistant in a health professions environment (e.g., medical/dental clinic, hospital, pharmacy, physiotherapy/chiropractic clinic, disability management organization, etc.).

* Recent experience is defined as experience normally acquired within the last five (5) years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential, Bilingual Imperative - BBB / BBB

Information on language requirements

• Knowledge of the fundamentals of office administration.

• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.*

*Assessed through your application and responses to the screening questions.

• Attention to Detail
• Client Service Orientation
• Discretion
• Effective Interpersonal Relationships
• Reliability
• Respect for Diversity
• Teamwork

The following may be applied / assessed at a later date (may be needed for the job)

• Health Canada is committed to ensuring a fair and equitable representation and distribution of women, Aboriginal peoples, persons with disabilities and visible minorities reflective of their representation in the Canadian workforce.

Conditions of employment

Reliability Status security clearance

• Telework arrangements will not be permitted.
• Willing and able to travel.
• Willing and able to work overtime.

Other information

All written communication obtained throughout the selection process, from the time of application to the close of process, may be used in the assessment of the qualification "ability to communicate effectively in writing”.

We will only accept on-line applications received via the jobs.gc.ca site. Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

All information pertaining to the process will be sent by email. It is therefore your responsibility to verify your email account for new communication regarding this selection process on a regular basis.

All communication and information obtained throughout the selection process, from the time of application to the close of process, may be used in the assessment of qualifications.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.