Various Clerical and Data Entry Positions

Important messages

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

All applications must be submitted online through the Public Service Resourcing System. Applications submitted by email will not be accepted or considered.

To be successful in this process, you must:
1. Read the job advertisement in full! Important information on the process and our requirements have been provided to help you succeed.
2. Answer the screening and text questions honestly and thoroughly. Be sure to read the provided definitions and/or instructions before responding.
3. Provide the 'when, where and how' for all questions concerning your experience. When did you obtain this experience? Where did you obtain this experience? How did you obtain this experience (concrete examples)? Your résumé may only be used as a source of validation of the information provided.
4. Provide accurate contact information in your application.

Intent of the process

This inventory may be used to fill vacancies across Canada at the CR-04 level, with specific and immediate needs in Vancouver, Toronto, Montreal and Winnipeg. Pools of fully-, partially-, and essentially-assessed candidates with security clearance will be created; however, this does not guarantee that all qualified candidates will be hired.

Depending on the level of urgency, applicants to this process may be offered casual contracts before being assessed against the essential and/or asset qualifications to expedite the hiring process. Selection for appointments may be based on essential qualifications, asset qualifications and/or the availability of candidates.

NOTE: This inventory and the associated pools may also be used to staff positions within the Canada Border Services Agency (CBSA) and the Immigration and Refugee Board of Canada (IRB).

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ED1. A Secondary School Diploma OR the employer-approved alternative*.

*The employer approved alternative is an acceptable combination of education and experience defined as follows:
Education: successful completion of two years of secondary school; AND
Experience: two years of experience working in a field relevant to the position(s).

Degree equivalency

EX1. Experience providing administrative support services such as data entry, filing, sending and/or receiving correspondence, photocopying or preparing documents.
EX2. Experience using Microsoft Office Suite (including Outlook, Word and/or Excel).

BC1. Cooperation and Collaboration
BC2. Values and Ethics (IRCC only)
PS1. Dependability

IMPORTANT: Cooperation and Collaboration, Values and Ethics and Dependability will be assessed through the questions pertaining to each of these criteria. Failure to meet the required pass mark on one or more of the questions will result in your elimination from this selection process. Consultation of any external resources when answering these questions is strictly forbidden.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Depending on the requirements of the position to be staffed, it is possible that an 'asset' qualification may be deemed an essential qualification. In this case, only candidates, veterans and persons with a priority entitlement who possess that specific qualification in addition to the stated essential qualifications will be considered.

AEX1. Experience working in the Global Case Management System (GCMS).
AEX2. Experience making travel arrangements and/or preparing travel expense reports.

OR1. Availability, willingness and ability to work overtime, as required, including evenings, nights and weekends*.
OR2. Availability, willingness and ability to travel*.
*May be required for some positions.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential, French Essential, English or French Essential, Bilingual Imperative (BBB/BBB, CBB/CBB, BBC/BBC, CBC/CBC, CCC/CCC)

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

Depending on the requirements of the position to be staffed, it is possible that an 'asset' qualification may be deemed an essential qualification. In this case, only candidates, veterans and persons with a priority entitlement who possess that specific qualification in addition to the stated essential qualifications will be considered.

ABC1. Adaptability and Flexibility
ABC2. Client Service Orientation
ABC3. Focus on Quality and Details
ABC4. Effective Interactive Communication

Conditions of employment

Reliability Status security clearance

COE1. Availability, willingness and ability to work overtime, as required, including evenings, nights and weekends*.
COE2. Availability, willingness and ability to travel*.
COE3. Availability, willingness and ability to do shift work, including night shifts and weekend shifts*.
*May be required for some positions.

Other information

Candidates will only need to provide proof of their education credentials when requested further on in the process. Candidates with foreign credentials must provide proof of Canadian equivalency. For further information, please consult the Canadian Information Centre for International Credentials at https://www.cicic.ca/2/home.canada?.

Persons are entitled to participate in this appointment process in the official language(s) of their choice.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and to update this information as required throughout the life of this selection process. Candidates should include an email address that accepts email from unknown users (some email systems block these types of email).

Please note that all communication relating to this process (including email correspondence) may be used in the assessment of qualifications.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.