AMENDMENT - Electronics & Informatics (various technologists streams)

Update: Please note that we amended the experience 1 of stream 1 on the French version.

Thank you.

Important messages

*** NOTE: It is not required to submit a cover letter for this selection process. However, applicants MUST complete the screening questions that will be generated by the system automatically once the candidate applies. Applicants must clearly demonstrate in their responses to the screening questions how they meet the Essential Qualifications (education AND experiences) as well as the Asset Qualifications (if applicable). Supporting details are required for each qualification, explaining, for example, the extent of the experience and relevant dates. The answers provided to the screening questions will be the main source of information and the curriculum vitae will only be referred to as a secondary source of information. Failure to provide complete answers may result in job applications being screened from further consideration in this process.

Duties

Stream 1: Technical Support Officer (National Network Operations Centre)
The overall function is to maintain optimal network operations across a variety of platforms, mediums and data communication technologies in respect of their limits. A CCG NOC technician manages, monitors networks and systems, and detects performance issues, analyses incidents, events and problems. Develop and test the procedures and tools involved in supporting databases. Install physical, virtual servers, NAS on the network. Manages, monitors the security access on the network. Ensure the control of the threats on the network. Ensure the respect of the network / systems standards. Ensure the control of the network growth. Fulfils the role of technical expert for the INNAV-VTMIS, AIS and network systems for all MCTS centres, the regional CCG technician staffs, CCG College and Canada/USA partners IT; direct them in diagnosing and resolving problems. Each NOC’s technician is part of a stand-by schedule to ensure a 24/7 support outside the business hours.

Stream 2: Senior Electronic Technologist
Leads, supervise and control the human, financial and materiel resources of a working group that provides installation, maintenance, repair, modification, and disposal services and expertise in support of CCG and DFO for electronics and informatics systems and equipment. In addition the senior techs implements the area installation program for all operational electronics and informatics equipment and systems, by receiving and interpreting installation packages provided by the engineering section, and is responsible for the physical installation and testing of such equipment and systems to prescribed standards.

Stream 3: Engineering Technologist
Acting as technical expert/authority, provision of technical advice to Production, other groups within ITS and clients within CCG and DFO both regionally and nationally on electronics and informatics assets. Specialized knowledge is used to make recommendations to colleagues, clients and senior management on the technical, regulatory and financial feasibility of the engineering aspect of electronics and informatics equipment and system replacement and modification proposals, as well as for the addition of new systems. This position is expected to develop documentation such as technical specifications and statements of work, standards, procedures, feasibility studies, installation specifications and engineering documents that govern the design, procurement, installation, maintenance and disposal of the Department's electronics and informatics assets.

Work environment

Fisheries and Oceans Canada (DFO) leads the management of Canada’s fisheries and the safeguarding of Canadian waters. The Canadian Coast Guard (CCG), a Special Operating Agency within DFO, is responsible for services and programs that contribute to the safety, security, and accessibility of Canada’s waterways. With over 10,000 dedicated employees in over 400 locations across Canada, our Department is often the only federal presence in smaller coastal and remote communities. In January 2017, the Department received special recognition as one of Canada’s Top Employers for Young People.

The Government of Canada has announced the Oceans Protection Plan, a whole-of-government approach to improve marine safety, to work with Indigenous groups, provinces, territories, and other stakeholders to better co-manage Canada’s oceans while advancing the Government’s broader objectives of reconciliation with Indigenous Peoples, protection of the environment, protection of our coasts and waterways, and economic growth for the middle class.

DFO/CCG are recruiting to deliver on this significant commitment. A team of dedicated, dynamic and talented professionals, we are looking for enthusiastic individuals to join us in making an impact on the lives of Canadians.

DFO’s scientific knowledge and expertise, advice, products and services support evidence-based decision making, policy development, economic activity and stewardship of our waters. There are exciting career opportunities in areas such as fisheries and aquaculture management, regulation, science and innovation; habitat protection, oceans management, and ecosystems research; and charting of Canadian waters and modelling of ocean conditions, among others.

A nationally recognized, world-leading symbol of safety, operating along the longest coastline in the world, CCG is entrusted to deliver valuable programs and services to Canadians that save lives, protect the environment and support our Canadian economy. Embracing a proactive culture for 24/7 service to Canadians and for Canadians, CCG offers exciting sea-going and shore-based career opportunities in the delivery of critical maritime safety, security and response services; response to on-water and maritime incidents using a variety of vessels, hovercraft, helicopters, and small craft; and providing vital information and assistance to vessels, including navigation support, distress and safety communications and coordination of maritime trade.

The Department also offers exciting opportunities in its Corporate Services in areas such as information technology, program development and services; real property management; and human resource staffing and classification.

Do you believe in the gold standard of service? Do you thrive on change and exciting new projects? If that is who you want to be, then DFO/CCG is the place for you!

Women, Aboriginal people and visible minorities are particularly encouraged to apply.

For more information on careers at DFO: http://www.dfo-mpo.gc.ca/career-carriere-eng.htm

For more information on careers at CCG: http://www.ccg-gcc.gc.ca/College-and-Careers/home

Intent of the process

The first intent of this advertised process is to establish a pool of partially-qualified candidates to staff:
Stream 1 (2 positions): Québec (QC)
Stream 2 (3 positions): Les Escoumins (QC), Mont-Joli (QC) and Iqaluit (Nunavut)
Stream 3 (2 positions): Québec (QC)

This pool may also be used to staff identical or similar positions in Comox (British Columbia), Prince Rupert (British Columbia), Richmond (British Columbia), Victoria (British Columbia), Saint John (New Brunswick), Happy Valley-Goose Bay (Newfoundland and Labrador), Placentia (Newfoundland and Labrador), Port-aux-Basques (Newfoundland and Labrador), St. John's (Newfoundland and Labrador), Dartmouth (Nova Scotia), Sydney (Nova Scotia), Burlington (Ontario), Ottawa (Ontario), Prescott (Ontario), Sarnia (Ontario) or across Canada for various tenures, various language requirements and various security requirements which may vary according to the position being staffed.

Positions to be filled: 7

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

STREAM 1: Technical Support Officer (National Network Operations Centre)
STREAM 2: Senior Electronic Technologist (Regional Production)
STREAM 3: Engineering Technologist (Regional or National Engineering)

EDUCATION

ALL STREAMS

ED1- A secondary school diploma AND the completion of an acceptable training program in electronics technology or the employer-approved alternative.

The employer-approved alternative is as follows:
An acceptable combination of education, training and/or experience*.

Note:
Normally, an acceptable training program in electronics technology involves the completion of two to three years of post-secondary study in this subject OR having achieved the Canadian Forces developmental period 2 (DP2) in the field of communication, radar, sonar, or navigational systems.

STREAM 2 AND 3

*Experience means five (5) years of on-the-job technical training and experience in repairs and installation of modems, landlines, navigational, communication, radars and/or sonar equipment

Degree equivalency

EXPERIENCE

STREAM 1
EXP1- Significant* Experience in the maintenance, configuration and debugging of one or more of the following technology areas:
o Workstations
o Data centres/servers (including cloud solutions)
o Application services and support
o Data management and warehousing
EXP2- Significant* experience in the maintenance, configuration and debugging of network infrastructure equipment.

*Significant experience is understood to mean the depth and breadth of the experience normally associated with having performed a broad range of complex activities related to this task, which are normally acquired over a period approximately (3) years.

STREAM 2
EXP1- Recent* and significant** experience in the maintenance or installation of marine electronic equipment and/or shore based navigation or communication electronics systems.
EXP2- Recent* and significant** experience planning and scheduling work involving technical teams.
EXP3- Experience with Life Cycle Management of electronic equipment.
EXP4- Experience providing advice and guidance to personnel and clients concerning maintenance or installation of marine electronic equipment, and systems used for navigation, communications and informatics.

*Recent is defined as in the last five (5) years.

** Significant experience is understood to mean the depth and breadth of the experience normally associated with having performed a broad range of complex activities related to this task, which are normally acquired over a period of approximately (3) years.

STREAM 3
EXP1- Recent* and significant** experience in the installation or maintenance of shipboard or land-based naval electronics or informatics systems and/or shore based navigation or communication electronics systems.
EXP2- Recent* and significant** experience planning work involving multi-disciplinary teams.
EXP3- Recent* and significant** experience providing advice and guidance to clients concerning maintenance or installation of marine electronic equipment, systems used for navigation, communications or informatics.
EXP4- Experience with handling multiple projects.

*Recent is defined as in the last five (5) years.

** Significant experience is understood to mean the depth and breadth of the experience normally associated with having performed a broad range of complex activities related to this task, which are normally acquired over a period of approximately (3) years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSETS QUALIFICATIONS:

EDUCATION

ALL STREAMS
AED1- Graduation with a degree from a recognized University in a field relevant to the duties of the position.
AED2- Graduation with a master’s degree from a recognized University in a field relevant to the duties of the position.

Degree equivalency

EXPERIENCE

STREAM 1
AEXP1- Experience in working in a help desk or service centre related to IT.
AEXP2- Experience in technology related to traffic management, communication systems and electronics aids to navigation.

STREAM 2 ET 3
AEXP1- Recent* and significant** experience in the installation and maintenance of Marine Communications and Traffic Services (MCTS) systems.
AEXP2- Minimum of 3 years’ experience working on Canadian Coast Guard marine electronics or land-based communication electronics.
AEXP3- Successful completion of the Canadian Coast Guard MELDEV (Marine Electronic Development) program.

*Recent is defined as in the last five (5) years.

**Significant experience is understood to mean the depth and breadth of the experience normally associated with having performed a broad range of complex activities related to this task, which are normally acquired over a period of more than three (3) years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English essential
Various bilingual imperative positions

Information on language requirements

KNOWLEDGE

ALL STREAMS
K1- Knowledge of configuration management.

STREAM 1
K1- Knowledge of the practices and techniques related to maintenance of operational information systems.

STREAM 2 AND 3
K1- Knowledge of Canada Labour Code Part 2.
K2- Knowledge of the theories and principles of life cycle management.

COMPETENCIES

ALL STREAMS
C1- Communication
C2- Thinking Skills
C3- Service Orientation

STREAM 2
C1- Human Resource Management
C2- Leadership
C3- Action Management
C4- Behavioral Flexibility

ABILITIES

ALL STREAMS
A1- Ability to interpret diagrams and technical drawings of complex systems, analyze issues and establish diagnostic.
A2- Ability to work under pressure.
A3- Ability to communicate in writing.

PERSONAL SUITABILITY

ALL STREAMS
PS1- Initiative
PS2- Dependability

The following may be applied / assessed at a later date (may be needed for the job)

KNOWLEDGE

STREAM 1
AK1- Knowledge of Canadian Coast Guard INNAV system.

Conditions of employment

Reliability Status security clearance

Secret security clearance - NOTE: THE CONDITION OF EMPLOYMENT AND SECURITY STATUS/CLEARANCE MAY VARY BY THE POSITION BEING STAFFED.

ALL STREAMS
Possess a valid driver’s license.
Ability to lift charges below 20Kg.
Willingness and ability to work in an operational environment, including the need to work overtime and on weekends.
Willingness and ability to travel by various modes of transportation (e.g. boat, automobile, plane, helicopter, etc.) and perform work at remote sites and/or on vessels at sea.
Willingness and ability to travel for extended periods for general duties and for training purposes. Travel could be required outside the regional area.
Willingness and ability to obtain and maintain a Health Canada scientific field III medical.
Not be susceptible to claustrophobia (confined spaces) or fear of heights, climbing towers and ships mast.

STREAM 1
Ability and willingness to work on stand-by.

Other information

A written exam may be administered.

Supervisor Simulation (428) may be administered for stream 2 only.

An interview may be administered.

Reference checks may be sought.

You must provide proof of your education credentials. Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript (original documents only).

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

A top down selection method may be used at any point in the assessment process.

Random selection may be used to identify which applicants will be assessed in this appointment process.

Volume management tool may be used.

It is your responsibility to ensure that your email and contact information are maintained with the hiring board AND in your Public Service Resourcing System (PSRS) account. As all of the communication for this process will be conducted via the email address provided in your application AND via your PSRS account, it is your responsibility to ensure that you check for messages regularly and to ensure that your email address accepts messages from unknown users (some email systems block these types of email or filter them to a junk mail folder). Failure to respond to key messages may result in your being eliminated from this process.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications depending on the requirements of the specific position being staffed.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.