Case Management Officer (in training) - Anticipatory

Update: **AMENDMENT to closing date. Please do not re-apply if you have already submitted an application.**

Important messages

The organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System.

There will be pools established for each city/region. Please indicate on your application which position you want to apply for(Dartmouth/Montreal/Ottawa/Vancouver/Toronto).

Analytical Thinking and Judgment will also be evaluated as part of this initial application process.

How to Apply

Respond to Screening Questions.

You will be invited to clearly demonstrate, as a candidate, if/how you meet each of the screening criteria by answering the questions in the Screening Questions section of the application. This may take more time than applying to a standard process so please think about saving your information regularly to keep from losing your work.

We strongly encourage you, when providing your answers, to provide concrete examples to illustrate how you meet each criterion identified in the questions.

When drafting your responses to the experience qualifications, we encourage you to follow this format:

1. Your answers must include where, when and how you obtained the required experience.
2. Your answers must include the period(s) in which you performed the functions of the position(s).

By providing the required information in the suggested format, you will ensure that the assessors are in a position to assess the depth, complexity and scope of your experience.

Asset Qualifications (Other Qualifications Section)

You must indicate "NO" if you do not have experience in performing a task listed in the section entitled "Other Qualifications". Responding “NO” to one or more of these non-essential experience questions will not result in the rejection of your application. If you answer “YES” to a non-essential experience question, you should provide information in the format mentioned above to ensure that the assessors are in a position to assess the depth, complexity and scope of your experience. This will ensure that you can be considered for a specific appointment where asset qualifications would be used.

Intent of the process

A fully or partially assessed pool may be created and may be used to staff similar positions at an identical or equivalent group and level with various linguistic requirements, tenures and security clearances within the Administrative Tribunals Support Service of Canada.

DEVELOPMENT PROGRAM: The intent of the process is to hire a Case Management Officer (in training) at the AS-02 group and level. Once the incumbent is deemed to have gained the experience, knowledge and abilities required to perform the full range of duties of a Case Management Officer position (AS-03 group and level), the incumbent will be re-assessed and, if successful, may be appointed at the AS-03 level.

There will be pools established for each city/region. When applying, we ask you to state what city you are applying for.

Positions to be filled: 5

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Successful completion of a post-secondary education program in law, industrial relations, human resources, administration, social science, OR an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

Experience in drafting and preparing (preparing includes typing, formatting and proofreading) various types of written documents.

Experience in coordinating and providing administrative services in a quasi-judicial or legal environment (such as Tribunal, Court, Commission, Board, Law firm).

PERSONAL SUITABILITIES

Analytical Thinking

Judgment

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

KNOWLEDGE

Knowledge of the various types of applications filed with the Canada Industrial Relations Board.

ABILITIES

Ability to work under pressure.

Ability to work in a team setting.

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

Ability to interact effectively with senior staff, members of the public and Tribunal or Court Members.

Ability to prepare reports and correspondence quickly and accurately.

PERSONAL SUITABILITIES

Attention to detail

Effective interpersonal skills

Discretion

Initiative

Dependability

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION

Possession of a certificate or diploma in a legal secretary/assistant, legal techniques, paralegal or office administration/techniques program, or in any other field related to the position.

Degree equivalency

ASSET EXPERIENCE

Experience managing files in a quasi-judicial or legal environment (managing files includes filing, organizing, and administrative processing, as well as following up on prescribed deadlines).

Conditions of employment

Reliability Status security clearance

Hours of work between 8:00 a.m. and 5:00 p.m.
Must be willing and available to travel by plane and other means on short notice.
Must be willing and able to work overtime on short notice.
Must be able to lift weight of up to 15 kg.

Tests

Applicants must successfully write Public Service Entrance Exam (PSEE).

Public Service Entrance Exam UIT

Applicants must complete the Public Service Entrance Exam Unsupervised Internet Test as part of the screening for this selection process. This exam consists of two sub-tests: the Test of Reasoning and the Test of Judgement. While all applicants are asked to take the first sub-test, you will only be invited to take the second sub-test if additional information is required to complete the assessment. You will have 90 minutes to complete the Test of Reasoning and 75 minutes to complete the Test of Judgement (if required). You must complete the test(s) before you submit your application for this position.

For more information, please consult: Public Service Entrance Exam - Unsupervised Internet Test

Other information

Reference checks may be sought.

An interview may be administered.

A written examination may be administered.

A role play may be administered.

A situational exercise may be administered.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Please clearly identify in your application the position(s) for which you are applying.

Proof of your education credentials will be required at a later date.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Employees occupying an indeterminate position at the same group and level or equivalent, may be considered first for deployment.

Asset qualifications may be used for the screening or when selecting candidates for appointment. Therefore, if you meet the education and/or experience and/or membership qualification(s) listed under Asset Qualifications, please be sure to clearly demonstrate this in your application.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Your résumé may be used to evaluate the ability to communicate effectively in writing.

Breadth and depth of the assessed qualifications may be considered.

Travel and relocation costs associated with this selection process will not be reimbursed.

Reference contacts are not restricted to the list of names given by the candidate. The Selection Committee reserves the right to contact other references.

Top-down selection may be used during any stage of the selection process. Please note that achieving a pass mark on any of the assessment used does not mean you will move forward in the selection process. Management may decide to use a cut-off mark that is higher than the pass mark on any evaluation used throughout the process.

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

By applying to this process, you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.

Persons with disabilities preventing them from applying on-line or persons without access to the internet are asked to contact 1-800-645-5605.

Only on-line applications will be accepted in order to take advantage of the many benefits of using the electronic recruitment system. Some of the benefits for applicants include:
- modify your application/resume at any time BEFORE the closing date;
- complete screening questions which will highlight your qualifications to the hiring manager;
- verify the status of your application and notification(s), at any time, and
- be notified electronically of assessment details and results.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.