Dental Analyst

Important messages

Candidates must clearly demonstrate with concrete examples IN THE PRE-SCREENING QUESTIONS how they meet the education and experience factors listed in the essential qualifications and assets if applicable. Resumes may be used as a secondary source to validate the education and the experience described in their answers to the pre-screening question. Failure to provide this information in the requested format may result in your application being rejected.

We encourage applicants to submit their applications on-line.

Intent of the process

The immediate staffing requirement for these positions is for a specified period, however this selection process may be used to staff similar positions with various linguistic requirements, various security requirements, various conditions of employment and/or various tenures (including indeterminate) within Health Canada in the National Capital Region.

Positions to be filled: 10

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
EED1. Successful completion of a certificate from a recognized dental assisting program and/or successful completion of a diploma/bachelor from a recognized Canadian dental hygiene program.

Degree equivalency

EEX1. **Significant experience working in a clinical dental setting as a dental hygienist or as a chairside dental assistant or as a dental treatment coordinator in a dental office.

EEX2. Experience processing dental requests or claims.

**Significant experience is defined as experience associated with working full time or a minimum of 21 hours per week in a dental clinical setting acquired over a period of approximately 3 years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Assets:

AEX1. Experience providing analysis, review and the adjudication of predetermination and claims with Non-Insured Health Benefits within the dental benefit section of Health Canada.

AEX2. Experience in working with virtual call centre software such as Telax.

AEX3. Experience in working with a claims processing system such as HICPS (Health Information & Claims Processing Services)

Organizational Needs:

Employment Equity may be used to address demonstrated under-representation of any of the 4 designated groups; Women, Aboriginal, Persons with Disability, Visible Minority. Therefore we encourage applicants to self-identify at the time of application. Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, and women.

In support of strategically increasing Aboriginal representation in areas having the most impact on program delivery and health outcomes of FNIHB’s target population, selection may be limited to candidates self-identifying as belonging to Aboriginal peoples. Aboriginal peoples must use the Affirmation of Aboriginal Affiliation Form (AAAF).

Operational Requirements:

- Willingness and ability to work overtime on short notice and as required

- Willingness and ability to work flexible hours

- Hours of work: 7.5 hours daily, between the hours of 7:00AM and 6:00PM

- The employee must be able to work on a rotational schedule from 10am to 6pm

- The candidate must consent at the time of hire, to telephone monitoring

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative (BBB/BBB & BBC/BBC) and English Essential

Information on language requirements

Knowledge:

EK1. Knowledge of dental terminology.
EK2. Knowledge of the Non-Insured Health Benefits dental predetermination as it relates to policies and procedures.

Abilities:

EA1. Ability to analyze and review information submitted by dental providers.
EA2. Ability to plan, organize and prioritize work.
EA3. Ability to respond to inquiries from providers and clients.
EA4. Ability to effectively communicate orally.
EA5. Ability to effectively communicate in writing.

Personal Suitability:

EPS1. Reliability
EPS2. Client Service
EPS3. Effective interpersonal relationships
EPS4. Attention to Detail
EPS5. Respectful of Diversity

Conditions of employment

Reliability Status security clearance

Other information

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that some or all of the asset qualifications could be used at the screening phase.

Reference checks may be sought.

An interview may be administered.

A written examination may be administered.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Please ensure that your Personal Record Identifier (PRI) is included in your application.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.