Communications Officer @ Shared Services Canada (Inventory)

SELECTION PROCESS CANCELLED

We regret to inform you that this job opportunity has been cancelled.

Appointment Process Number: 17-GSS-ON-EA-CS-212708
Position Title: Communications Officer
Group and Level: IS-02/IS-03

We wish to inform you that the above-mentioned appointment process has been cancelled based on the fact that it doesn’t meet the requirements of the position anymore. This decision does not reflect in any way the quality of the applications received.

We would like to thank you for your interest in Shared Services Canada and apologize for any inconvenience this may have caused you.

Please note that there will be no further correspondence with respect to this appointment process.

Important messages

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

When you apply to this selection process, it is important to note that you are not applying for a specific job. You are applying to be included in an inventory that will be used to staff future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Please ensure that you read the poster thoroughly as the instructions contain important information that will be required in the application process. Failure to read the notes and follow the instructions could result in the omission of critical information, thus providing insufficient information for the screening committee to complete the assessment of your application which could result in your elimination from the process.

Applicants must meet all essential qualifications but DO NOT need to meet all factors listed under “Asset Qualifications” to be eligible for consideration. However, depending on the requirements of the position or positions to be staffed, “Asset Qualifications” may be a deciding factor in selecting the candidate with the right profile for a position. Any of the asset qualifications, operational requirements, and organizational needs MAY BE CONSIDERED at any time during this process. Therefore, IT IS IMPORTANT that you answer each of the questions related to the mandatory and asset qualifications.

The inventory will be updated every 120 days. You will receive a notice in your applicant’s account seven (7) days before the end of your active period to determine whether or not you still wish to be considered for an additional 120 days.

Work environment

Are you a graduate from a post-secondary institution or a communications professional seeking a dynamic career in the federal public service? Would you like to work in an information technology environment? If so, Shared Services Canada could be the place for you.

The Government of Canada (GC) created Shared Services Canada (SSC) in 2011 to modernize how the government manages its information technology (IT) infrastructure. SSC has brought together people, IT resources and assets to improve the efficiency, reliability and security of the government’s IT infrastructure, increase productivity across departments and agencies, and support the vision of a 21st century public service.

SSC reports to Parliament through the Minister of Public Services and Procurement. The department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations. In addition, SSC provides workplace technology device procurement as well as cyber and IT security services.

At SSC we are working to change the landscape of IT for the Government of Canada. We look forward to working with you in the coming years and will support your career while you support our business. Therefore, we encourage you to become part of our team for at least 2 to 3 years to ensure business continuity.

Intent of the process

The intent of this advertisement is to create and maintain an inventory to be used by Shared Services Canada to staff positions with various linguistic profiles (Bilingual Imperative BBB/BBB and CBC/CBC or, in exceptional circumstances, English Essential) and/or various security level requirements and various tenures (either on an indeterminate basis or for a specific period) in the National Capital Region. Please note that this inventory will be used to fill a wide range of positions at the IS-02 and IS-03 group and level.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A degree from a recognized post-secondary institution.

Notes:

1. Based on their education, training and/or experience, indeterminate incumbents of positions in the IS classification are deemed to meet the minimum education standard whenever a bachelor's degree without specialization is called for in a position classified as IS.

2. At the manager's discretion, an acceptable combination of education, training and/or experience, may serve as an alternative to the minimum education standard.

Degree equivalency

EXPERIENCE

Acceptable* experience in writing and/or editing at least two of the following communications products in a government department, or a large** private sector or non-governmental organization: news releases, backgrounders, media lines, publications, articles for a corporate newsletter, web content, social media products, marketing or promotional material.

Experience providing communications advice and/or services to management or clients in support of communications strategies, multimedia, social media or outreach activities.

*Acceptable experience is defined as experience associated with having performed a broad range of activities related to this task, which is normally acquired by having provided these services for a minimum cumulative period of one (1) year for a junior communications officer and three (3) years for a communications officer level.

**Large private sector or non-governmental organization is defined as an organization with a minimum of 50 employees or a communications/public relations firm with a broad client base.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB;
Bilingual Imperative CBC/CBC;
English Essential.

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

ABILITIES

Ability to provide advice and services in support of communications activities.

Ability to manage multiple projects while meeting tight deadlines.

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

PERSONAL SUITABILITY

Effective interpersonal skills

Client service oriented

Attention to detail

Judgement

Reliability/dependability

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION

A baccalaureate or higher level degree from a recognized post-secondary institution in a field related to communications, public relations, or marketing.

Degree equivalency

ASSET EXPERIENCE

Experience in supporting the delivery of communications services to engage a broad client base including stakeholders, external clients and/or the public.

Experience in delivering communications services in support of internal communications at a corporate level.

Experience in marketing.

Experience in media relations.

Experience in media monitoring and/or media analysis.

Experience in developing content and material for a government department or organization’s social media platforms.

Experience in developing user-centric web content, including writing, editing and/or organizing new and existing content.

Experience in supporting the organization of events and/or outreach activities.

Experience in supporting multimedia projects including (but not limited to) videos, motion graphics, graphic designs and infographics.

Experience in maintaining databases and tracking reports in a communications environment.

ASSET ABILITIES

Ability to format documents, using templates (IS-02 stream only).

OPERATIONAL REQUIREMENT

Candidates must be able to occasionally work overtime.

Conditions of employment

Reliability Status security clearance - or Secret Security Clearance

Other information

ALL JOB APPLICATIONS MUST BE SUBMITTED USING THE WWW.JOBS.GC.CA WEBSITE. NO APPLICATION WILL BE ACCEPTED BY EMAIL.

Please provide contact information for two (2) references. Note that one reference should be your current supervisor, while the additional reference can include a previous supervisor, co-worker and/or client.

You will be required to complete an online questionnaire when you apply. During the review of your résumé, if it is determined that your experience is not clearly demonstrated, your application may be rejected. Any false and/or fraudulent information will result in the rejection of your application.

The screening committee will use your answers to the screening questions to assess how you meet the essential and asset qualifications (education and experiences). It is your responsibility to provide appropriate examples that illustrate how you meet each qualification within the allowed 4000 characters. Failing to do so could result in your application being rejected. No other documents, such as a cover letter, will be considered at this stage.

Candidates from outside the public service may be required to pay for travel costs associated with this selection process.

A written test may be administered.

An interview may be administered.

Reference checks may be sought.

Acknowledgment of receipt of applications will not be sent.

Please identify clearly your substantive group and level and your employment status on your résumé and/or application form, if applicable.

Please ensure that your Personal Record Identifier (PRI) is included in your application, if applicable.

You must provide proof of your education credentials.

Persons are entitled to participate in the selection process in the official language of their choice.

Our intention is to communicate with candidates via email. Candidates who apply on this inventory must include in their application a valid email address and to make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.