Administrative Officer

Work environment

Did you know that Public Services and Procurement Canada was selected as one of Canada's Best Diversity Employers for 2017? We invite you to join an organization that is committed to ensuring an inclusive workplace and respect for all!

Intent of the process

A pool of partially qualified candidates will be established through this process to staff identical or similar positions within the Department of Public Services and Procurement Canada with various tenures. The pool can be used to staff positions with various bilingual linguistic profiles and security requirements. This pool can be used to staff position in the National Capital Region. Should the selected candidate already be a public servant, the pool could also be used for acting appointments.

Positions to be filled: 5

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education :

A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

Experience :

1) Experience in providing client service by telephone or in person.
2) Experience in the use of the following Microsoft Office software: Word, Excel and Outlook.
3) Experience in providing administrative support services*.

*Administrative support services is defined as, but not limited to:
- managing agendas
- scheduling and organizing meetings, teleconferences or appointments
- coordinating incoming and outgoing correspondence
- maintaining a hard copy and electronic filing system
- other related duties

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB
Bilingual imperative CBC/CBC

Information on language requirements

Competency :

Client Service Competency Level 1: Delivers high-quality client service
https://www.tpsgc-pwgsc.gc.ca/sc-cs/csc-eng.html

Abilities :

1) Ability to communicate effectively in writing
2) Ability to communicate effectively orally
3) Ability to set priorities and organize work effectively

Personal Suitabilities :

1) Effective Interpersonal Relationships
2) Initiative
3) Reliability
4) Judgement
5) Attention to details

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications :

Experience analyzing and processing personal security documents.
Experience in using a training software.
Experience coordinating and/or providing logistical support for training sessions.
Experience in using an information management software such as GCDocs.

Conditions of employment

Reliability Status security clearance

Secret security clearance

Other information

Reference checks will be sought.

An interview will be administered.

A written examination may be administered.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form (if applicable).

Please ensure that your Personal Record Identifier (PRI) is included in your application (if applicable).

Candidates must meet the essential qualifications to be appointed to a position.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

On-line applications are strongly encouraged in order to take advantage of the many benefits of using the electronic recruitment system. Some of the benefits for applicants are as follows:
- modify your application at any time BEFORE the closing date;
- when applicable, answer screening questions highlighting the expected qualifications to the hiring manager;
- verify the status of your application and notifications, at any time; and
- obtain information through electronic notification of your assessment details and results.

If you are unable to apply online or require accommodation for any reason, you must contact the HR Advisor listed below before the closing date.

If you do not clearly demonstrate how you meet all screening criteria, your application will be rejected. Your application may also be rejected if it has incomplete information. We will not contact you to request information that is missing from your application.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.