Regulatory Administrator

Important messages

The National Energy Board (NEB) is an independent federal regulator of several parts of Canada’s energy industry. It regulates pipelines, energy development and trade in the public interest with safety as its primary concern. The Minister of Natural Resources is responsible for this organization. The NEB was established by Parliament to regulate, among other things, the construction, operation and abandonment of pipelines that cross provincial or international borders, international power lines and designated interprovincial power lines, imports of natural gas and exports of crude oil, natural gas liquids, natural gas, refined petroleum products, and electricity, and oil and gas exploration and production activities in certain areas. The NEB is also charged with providing timely, accurate and objective information and advice on energy matters. Headquartered in Calgary, Alberta with regional offices in Montréal, Vancouver and Yellowknife, the NEB has approximately 500 employees and annual budget of over $70 million.

The NEB is recognized as one of Canada's Top 100 Employers in a national competition to determine which employers lead their industries in offering exceptional workplaces for their employees.

Duties

Reporting to the Assistant Secretary, and working closely with other another Regulatory Administrative Assistant, provides financial and administrative services related to the ongoing administration of the hearing reserve budget. Acting as the principal liaison between the Secretary’s Office, Financial Services, Procurement Services, and external service providers, the incumbent is responsible for developing and implementing ongoing monitoring measures and control processes of the hearing reserve budget and assists the Secretary and Hearing Managers in meeting their administrative and financial reporting needs.

This position also provides back-up bilingual (English and French) receptionist services and in this capacity, is the first point of contact for all NEB employees and external clients. This includes operating a computer-based telephone system, receiving and prioritizing incoming calls, responding to general questions and complex enquiries from internal and external callers, receiving visitors, and issuing security passes.

Intent of the process

A pool of candidates may be created. Qualified candidates may be used to staff other similar positions at an equivalent or lower level on a term, indeterminate or acting basis. Appointment of qualified candidates will be based on the assessment results of the essential or essential and asset qualifications and with regard to breadth and depth of experience.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter in 1,200 words (maximum)

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education: Successful completion of secondary school with post-secondary courses in a field of study related to the position (ie. Bookkeeping, accounting, financial management, procurement, commerce, business administration).

Degree equivalency

Experience:
E1: Recent experience in providing administrative and financial services to management and staff.
E2: Experience in administering contracts and in processing invoices in accordance with Government of Canada practices.
E3: Experience using a financial management system such as SAP, Freebalance.
E4: Recent experience as a bilingual receptionist accountable for directing and prioritizing telephone/mail enquiries and handling incoming/outgoing calls and correspondence.
E5: Experience in providing services to the general public in a demanding environment.

Definitions:
Recent experience: means experience acquired within the last 2 years
Bilingual: English and French
Demanding environment: little to no control over the volume of work, with high volumes

Organization-wide and Business Competencies OR Leadership Competencies:

OC1 Leadership and Teamwork: (Apply)
• Establishes effective working relationships throughout the NEB

OC2 Accountability & Results Orientation (Learn/Apply).
• Makes timely and accurate decisions on routine issues without guidance.

OC3 Process and Project Management (Learn/Apply)
• Independently organizes, prioritizes and schedules own work activities and when appropriate, that of others in the group.

OC4 Oral Communication (Apply)
• Communicates clearly, concisely, and effectively with co-workers and clients orally.

OC5 Written Communication (Apply)
• Communicates clearly, concisely, and effectively with co-workers and clients in writing.

Technical Competencies:

TC1 Business Administration and Client Services (Apply/Guide)
• Accesses the appropriate administrative policies, procedures, and processes in order to meet the business requirement in any number of situations (budgeting, regulatory, hearings, document preparation, event planning/coordination, records management, human resource transaction.


Competency Level Definitions

Learn is defined as developing a basic knowledge of the competency and ability to apply.
Apply is defined as demonstrating sound understanding of the competency and ability to apply and contribute.
Guide is defined as thorough knowledge and capability of the competency. Able to influence and guide others in its application.
Shape is defined as recognized as an expert. Shapes direction of the NEB with regards to the competency.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

The following may be applied / assessed at a later date (may be needed for the job)

Assets:

AQ1 Recent experience in administering the NEB hearing reserve budget.

AQ2 Recent experience in using Freebalance.

AQ3 Experience in providing coaching and direction to others in reviewing hospitality and travel expense claims and authorities and recommending payment.

AQ4 Experience developing financial management tools (such as spreadsheets, documents, templates).

Conditions of employment

1) Willingness to undergo, successfully pass and maintain a reliability status security clearance.
2) Compliance with the National Energy Board’s Code of Conduct is required.
Note: It is strongly recommended that potential applicants read and consider the NEB’s Code of Conduct prior to applying. This document is available on the NEB Website http://www.neb-one.gc.ca/code-of-conduct.
3) Must be willing and able to travel and to work overtime when required.
4) Must be willing to move within and between business units and teams, based on operational requirements and/or as individual development needs are identified.

Other information

1. The National Energy Board has a classification system that differs from the greater public service. This NEB-05 position is similar to a CR-05 in terms of salary range only. The benefits offered, including relocation assistance, may be significantly different than those offered in the greater public service. This position is subject to NEB’s Professional Institute of the Public Service of Canada Collective Agreement.

2. Application Requirements: Applicants must submit, by the closing date, a resume and cover letter clearly demonstrating how they meet the essential qualifications of education and experience. Applicants are strongly encouraged to demonstrate how they also meet the asset qualifications. Failure to provide sufficient information will result in applicants being screened out.

PLEASE NOTE: Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users. Our intention is to communicate with applicants by e mail for assessment purposes including sending invitations for written tests, interviews and issuing selection process results.

3. Assessment: You may be assessed using one or more of the following tools: written examination, interview(s), reference checks and interactions with internal staff during the process and personal knowledge. Top down selection may be used during any stage of the selection process.

4. Appointment Requirements: Candidates must meet each essential qualification and the conditions of employment to be appointed to the position. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, organizational needs or operational requirements; however, meeting these criteria is desirable and may be a deciding factor in choosing right fit for appointment.

5. Salary: Effective 1 November 2013, NEB-05, $45,893 to $55,968 (under review)

The National Energy Board has the following forms of additional compensation that are separate from base salary, the eligibility for which is determined, in accordance with the provisions in the collective agreement or terms and conditions of employment for the duration period specified:
• a Calgary Allowance in the amount of 4.95% of base salary, paid on a bi-weekly payroll basis
• annual performance pay which includes elements of individual performance (60% of payout) and corporate performance (40% of payout).
• The Collective Agreement between the NEB and PIPSC expired on 1 November 2014. Please note that in the absence of a new Collective Agreement, all provisions – including the allowances remain in place until a new agreement has been signed.

6. Terms of Employment: This position has been allocated and apply to the bargaining unit represented by the NEB Professional Institute of the Public Service of Canada.

7. Proof of Education: Proof of education is required prior to appointment. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. Please contact the Canadian Information Centre for International Credentials (CICIC) for more information www.cicic.ca.

8. Organization Future Needs: The National Energy Board is committed to having a skilled and diversified workforce representative of the population we serve. In support of our strategy to achieve our employment equity goals, selection may be limited to candidates self-identifying as belonging to one of the following Employment Equity groups: Women, Aboriginal Persons, Visible Minorities and Persons with Disability.

9. Head Office Location – Calgary, AB: 210, 517 10th Avenue SW

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.