Manager, Various Positions

Important messages

The organization will accept on-line applications only. All job applications must therefore be submitted through the Public Service Resourcing System.

How to Apply

Respond to Screening Questions.

You will be invited to clearly demonstrate, as a candidate, if/how you meet each of the screening criteria by answering the questions in the Screening Questions section of the application. This may take more time than applying to a standard process so please think about saving your information regularly to keep from losing your work.

We strongly encourage you, when providing your answers, to provide concrete examples to illustrate how you meet each criterion identified in the questions.

When drafting your responses to the experience qualifications, we encourage you to follow this format:

1. Your answers must include where, when and how you obtained the required experience.
2. Your answers must include the period(s) in which you performed the functions of the position(s).
3. Your answers must include concrete examples.

By providing the required information in the suggested format, you will ensure that the assessors are in a position to assess the depth, complexity and scope of your experience.

Asset Qualifications (Other Qualifications Section)

You must indicate "no" if you do not have experience in performing a task listed in the section entitled "Other Qualifications". Responding “no” to one or more of these non-essential experience questions will not result in the rejection of your application. If you answer “yes” to a non-essential experience question, you must provide information in the format mentioned above to ensure that the assessors are in a position to assess the depth, complexity and scope of your experience. This will ensure that you can be considered for a specific appointment where asset qualifications would be used.

Duties

The Manager’s responsibilities will include: Management in the delivery of information technology/information management and electronic service delivery strategies, processes and tools for ISST and its partner organizations; Management of employees, teams and committees; Providing expert technical advice and assistance to clients; Representing the IM/IT organization in negotiation and consultation within and outside the Department; Developing strategies, policies and business plans for ISST; Developing and recommending solutions to IM/IT issues.

Intent of the process

A fully or partially assessed pool may be created and may be used to staff similar positions at an identical or equivalent group and level with various bilingual linguistic requirements, tenures and security clearances within the Administrative Tribunals Support Service of Canada (ATSSC).

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed or an acceptable combination of education, training and/or experience.

Another specialty relevant to the position (s) could include the following:
• Engineering

Definition of combination of education, training and/or experience:
The acceptable combination of education, training and/or experience (in lieu of successful completion of two years of an acceptable post-secondary educational program) must be demonstrated by having acquired on-the-job training and at least five (5) years of IT related experience.


NOTES: Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.

Degree equivalency

EXPERIENCE

•*Recent and **significant experience in leading a team that provides IT services.
•*Recent experience in managing IT projects involving multidisciplinary teams.
•*Recent and **significant experience in providing expert advice and recommendations to ***management on a variety of IT issues.
•Experience in the management of human and financial resources.
•Experience in chairing or facilitating IT related meetings with clients, partners or stakeholders.

*Recent refers to experience normally acquired within the last five (5) years.
**Significant" refers to the depth and breadth of experience associated with the performance of a broad range of related activities which were primarily the candidate's responsibility. It will be assessed on the basis of the scope, complexity and the diversity of the work performed as well as the autonomy required of the candidate to perform the activities. This level of experience is normally achieved through the performance of relevant duties on a regular and continuous basis for a period of (two) 2 years.
***Management is defined as Director level or equivalent or above.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

Candidates who meet one or more of the following asset qualifications must demonstrate how they meet each by providing clear and concrete examples.

• Experience in supervising an IM/IT function in the area of Applications.
• Experience in supervising an IM/IT function in the area of Infrastructure.
• Experience in supervising an IM/IT function in the area of IT Operations.
• Experience in supervising an IM/IT function in the area of Information Management Services.
• Experience in supervising an IM/IT function in the area of IT Security.
• Experience in supervising an IM/IT function in the area of Client Support.
• Experience in working in a judicial or quasi-judicial work environment.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

KNOWLEDGE

• Knowledge of current developments in Information Technology.

ABILITIES

• Ability to manage risk and develop mitigation strategies in the area of IT.
• Ability to analyze issues and provide recommendations to senior management.
• Ability to plan and establish priorities.
• Ability to manage staff.
• Ability to collaborate with partners or stakeholders.
• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.

PERSONAL SUITABILITY

• Effective interpersonal skills
• Judgment
• Dependability
• Initiative
• Client-service orientation

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS:

• Willingness and ability to travel.
• Willingness and ability to work overtime.

Conditions of employment

Secret security clearance

Other information

Reference checks may be sought.

An interview may be administered.

A written examination may be administered.

A role play may be administered.

A situational exercise may be administered.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgment of receipt of applications will not be sent.

You must provide proof of your education credentials. Candidates with foreign educational credentials are required to provide proof of Canadian equivalency. You may consult the Canadian Information Centre for International Credentials at http://www.cicic.ca for further information.

Foreign educational credentials must be assessed by a recognized credential assessment service. If a candidate has been educated outside of Canada, it is the candidate’s responsibility to have his or her degree(s), diploma (s), and/or certificate(s) assessed against Canadian educational standards. If a candidate with foreign educational credentials has not had his or her degree(s), diploma(s), and/or certificate(s) assessed against Canadian education standards, he/she must seek that assessment as soon as he/she submits an application. Guidance may be found at the Canadian Information Centre for International Credentials (CICIC) at http://www.cicic.ca/.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Asset qualifications may be used for the screening or when selecting candidates for appointment. Therefore, if you meet the education and/or experience and/or membership qualification(s) listed under Asset Qualifications, please be sure to clearly demonstrate this in your application.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Your application may be used to evaluate the ability to communicate effectively in writing.

Breadth and depth of the assessed qualifications may be considered.

Travel and relocation costs associated with this selection process will not be reimbursed.

Top-down selection may be used during any stage of the selection process. Please note that achieving a pass mark on any of the assessment used does not mean you will move forward in the selection process. Management may decide to use a cut-off mark that is higher than the pass mark on any evaluation used throughout the process.

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

By applying to this process, you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.
Persons with disabilities preventing them from applying on-line or persons without access to the internet are asked to contact 1-800-645-5605.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.