Your skills are wanted for FCAC's Marketing and Communications Branch!

Important messages

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

We want to attract top talent, therefore we are focusing on your experience and competencies. To apply for this process, you:
• Don’t need to provide a cover letter (just a resume)
• Don't need to meet ALL the experiences listed below
• Answer pre-selection questions online

Although this advertisement is opened until March 2019, we invite you to apply as soon as possible as we intend on filling some positions very quickly.

Duties

Financial consumer protection is an integral part of the Government of Canada’s oversight of the financial sector. The Financial Consumer Agency of Canada (FCAC) ensures federally regulated financial entities comply with consumer protection measures, promotes financial education and raises consumers’ awareness of their rights and responsibilities.

To deliver on this mandate, FCAC draws on the skills and experience of a broad array of marketing, communications and consumer-education professionals, working at different levels depending on experience and skill. These include:
• graphic design
• writing
• editing
• translation
• video
• advertising
• events
• social media
• news media relations, monitoring
• web content strategy, coordination and development
• project coordination
• management

Work environment

FCAC is a separate agency that offers the same pension and benefits plans as the core federal public service. In addition, you will benefit from a minimum of four (4) weeks of vacation leave per year, earn a competitive salary, and be eligible for an annual performance pay. We have our own classification system (RE and REX).

We are a passionate, enthusiastic and innovative team committed to protecting consumers by supervising federally regulated financial entities and by strengthening the financial literacy of Canadians. With a team of more than 100 employees and plans to grow, we strive to give you opportunities to meet your personal and professional goals in a respectful and inclusive workplace. We are located in downtown Ottawa.

If you are motivated, strategic and creative and want to join a dynamic team, FCAC is definitely for you!

Intent of the process

From this process, we may establish a pool of candidates for use in staffing a variety of positions at various levels ranging from junior officer through strategist, senior officer and manager, with various tenures, language requirements and security levels.

We may appoint candidates by applying one or more of the following criteria:
• breadth, depth, type of specific asset experience
• matching individual experience assets or qualifications to the Agency’s needs
• level of one or more competencies/qualifications

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Diploma from a postsecondary* institution

*Postsecondary is a reference to education subsequent to high school and includes college, CEGEP or university programs.

Degree equivalency

Experience in producing marketing and/or communications products, demonstrating some or all of the following skills: writing, editing, translation, design, layout, illustration, project coordination

Experience in developing some or all of the following: news releases, Qs and As, reports, blogs, advertising, Ministerial or cabinet briefing notes, news articles, high-level speeches, infographics, social media content, web content, videos

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative BBB/BBB, CBC/CBC, PPC/BBB

Information on language requirements

Knowledge of communications and/or marketing practices and trends

Building Business Relationships
Innovative Thinking
Results Oriented
Service Orientation

Ability to communicate effectively in writing
Ability to communicate effectively orally

The following may be applied / assessed at a later date (may be needed for the job)

Degree from a recognized university in a field relevant to marketing and/or communications; and/or in administration, commerce, finance, education or other field relevant to consumer education

Degree equivalency

1) Experience in planning and coordinating speaker participation in events and/or event logistics

2) Experience in data collection, analysis and reporting relevant to marketing and/or communications

3) Experience in developing and/or executing marketing and/or communications strategies and plans, from initiation through execution and evaluation, for internal and/or external audiences

4) Experience at a senior level in writing and/or editing documents (e.g. speeches, reports, memos, press releases) for high-profile persons

5) Experience in leading, coordinating and evaluating an organization’s web presence, to promote maximum audience reach and to encourage content developers to align their products with marketing/communications best practice

6) Experience in leading an organization’s day-to-day social-media presence as well as executing and evaluating targeted campaigns

7) Experience in graphic design and/or video production

8) Experience in media relations

9) Experience in planning and/or executing advertising campaigns

10) Experience in issues management for news media, Ministerial relations, Parliamentary affairs and/or stakeholder communications

11) Experience in researching, writing and publishing web content on consumer issues for the general public

12) Experience in assisting with, and/or managing multi-disciplinary teams, projects, budgets and/or channels (web, social media) in communications and/or marketing

13) Experience in advising senior management on marketing and/or communications

Other qualifications specific to the position being staffed may be applicable

Knowledge of financial sector issues
Knowledge of the Canadian news media
Knowledge of the Government of Canada marketing and/or communications policies

Willingness and ability to travel

Willingness and ability to work overtime

Operational requirements specific to the position being staffed may be applicable

Conditions of employment

Reliability Status security clearance

Secret security clearance

Conditions of employent specific to the position being staffed may be applicable

Other information

You may be assessed using a variety of tools (email communication, online test, written examination, interview, presentation, recent and past performance assessment, reference check, etc.).

You are entitled to participate in the appointment process in the official language of your choice. Please indicate in your application your preferred official language.

All job applications must be submitted through the Public Service Resourcing System online. To submit an application on-line, please click on "APPLY ONLINE" below.

If you do not have Internet access, here are some suggested locations: campus career centres, libraries, community centres, Internet cafés, Canada/Student Employment Centres, and Public Service Commission (PSC) regional offices. You may also call 1-800 O-Canada (1-800-622-6232), or TTY 1-800-926-9105, for information on the nearest public Internet access location.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact 1-800-645-5605 prior to the closing date.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.