Various Administrative Positions

Important messages

WE WILL ONLY ACCEPT APPLICATIONS SUBMITTED FROM THIS WEBSITE. NO APPLICATIONS SUBMITTED VIA EMAIL OR PAPER COPIES WILL BE ACCEPTED.

Please note that there are two (2) streams in this process:
STREAM 1: Operations Support Assistant (Civil Aviation Services) and Information Management Assistant (Corporate Services).
STREAM 2: Operations Support/Administrative Assistant (Civil Aviation).

Information you must provide:
You must clearly identify which stream(s) you are applying for in your application.

You will be required to demonstrate the essential qualifications (i.e. Education and Experience) for the initial screening by answering the online screening questions and on your résumé. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate WHEN, WHERE, and HOW the qualification was met through substantiation by examples. Information on your described education and experience provided in the screening questions should be supported by your résumé. Failure to provide the above information in the format required may result in your application being rejected from the process.

Duties

Operations Support Assistant in Civil Aviation Services:
1. Prepares, composes, coordinates and/or reviews correspondence, documents and other materials submitted for approval / signature, verifying the accuracy of content (as required) and adherence to departmental procedures.
2. Gathers and enters data into databases, verifies accuracy and generates reports and documents.
3. Responds to inquiries from internal and external clients, and/or redirects inquiries to the appropriate.
4. Files and keeps records of documentation in accordance with central agency and departmental directives and guidelines.

Operations Support Assistant in the Civil Aviation Branch:
1. Prepares, composes, coordinates and/or reviews correspondence, documents and other materials submitted for approval / signature, verifying the accuracy of content (as required) and adherence to departmental procedures
2. Gathers and enters data into databases, verifies accuracy and generates reports and documents.
3. Responds to inquiries from internal and external clients, and/or redirects inquiries to the appropriate.
4. Books airfare/ accommodations for Manages Manager/ Technical Team Lead.
5. Arranges meetings and takes minutes and prepares decision records.
6. Manages Manager/ Technical Team Lead’s meetings, calendar and emails.

Information Management Assistant:
1. Operate a manual file tracking system to trace, recall or retrieve files.
2. Handle and process classified and confidential documentation and folders.
3. Provide recommendations on process improvement.

Intent of the process

There is an immediate need to fill a minimum of four (4) positions of various language requirements in Toronto, Ontario. The results of this process may be used to staff same or similar positions with various tenures, various security clearance levels, and/or various linguistic profiles within Transport Canada.

Positions to be filled: 4

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Stream 1 and Stream 2:
Successful completion of a secondary school diploma.

Degree equivalency

EXPERIENCE:
Stream 1 and Stream 2:
Experience in providing general administrative support services.
Experience in providing client service.
Experience in the use of Microsoft Word and Microsoft Outlook.

Stream 2:
Experience in the use of Microsoft Excel and Microsoft PowerPoint.

COMPETENCIES:
Stream 1 and Stream 2:
Demonstrating Integrity and respect
Thinking things Through
Working effectively with others
Showing initiative and being action-oriented
Client Service Orientation

ABILITIES:
Stream 1 and Stream 2:
Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to effectively multitask.
Ability to plan, organize and prioritize work.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Operational Requirements:
Stream 1 and Stream 2:
Willingness and ability to work overtime, as required.
Willingness and ability to travel, as required.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

Experience - Stream 1 and Stream 2:
Experience in booking/coordinating travel arrangements.
Experience in arranging meetings and taking minutes.
Experience in managing a manager or supervisor’s calendar and emails.

Conditions of employment

Reliability Status security clearance - Stream 1 and Stream 2

Other information

Reference checks may be sought.

An interview may be administered.

A test may be administered.

An assignment, secondment, or acting appointment requires approval of your supervisor.

Please identify clearly for which position(s) you are submitting an application.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language of their choice.

You must indicate on your application if you require a technical aid for testing or an alternative method of assessment.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.