Business Analyst

Duties

As a Special Operating Agency associated with Innovation, Science and Economic Development Canada (ISED), the Canadian Intellectual Property Office (CIPO) is responsible for the administration and processing of the greater part of intellectual property (IP) in Canada. Through the delivery of high quality and timely IP products and services, and by increasing awareness, knowledge and effective use of IP by Canadians, CIPO plays a key role in supporting innovation and economic success in Canada.

As a Business Analyst working at CIPO, you will have a direct impact in transforming how business is transacted between CIPO and the global innovation community. You will join an established Business Analysis Centre of Expertise and will collaborate with your colleagues to ensure a coordinated, enterprise approach to business analysis on major transformative programs and projects. Working directly with CIPO business experts and interfacing with ISED’s Chief Information Office Branch, you will be responsible for thoroughly understanding CIPO’s business operations, needs and intended outcomes – to formalize and communicate these business requirements on specific Information Management (IM) / Information Technology (IT) initiatives so that business value is realized.

You will leverage your business analysis knowledge and experiences to deliver quality business analysis services on large IM/IT projects within CIPO’s IT Modernization Program. This is a unique opportunity to contribute to a multi-year transformation program that is modernizing CIPO’s entire digital environment! As well, depending on the need, you may be engaged in key IM/IT initiatives supporting CIPO’s significant legislative change agenda or addressing Government of Canada and departmental priorities.

On any given day, you will find yourself driving business value as you:
- Provide recommendations on new IM/IT investment proposals;
- Define high level business and stakeholder requirements in support of business cases;
- Analyze existing business processes and define stakeholder, solution and transition requirements for approved initiatives; and
- Assess the alignment of designed or delivered solutions with CIPO’s needs and the broader needs of the innovation community.

Intent of the process

The intent of this process is to staff one or two indeterminate position within the Program Branch. In addition, a pool of partially qualified candidates may be established to staff similar positions with various tenure, linguistic and security requirements within the Federal Public Service in the National Capital Region.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Successful completion of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Degree equivalency

EXPERIENCE:
E1: Significant* experience performing the functions of a Business Analyst in support of IT software implementations, which includes performing the following activities:
- planning and estimating business analysis activities,
- analyzing, modeling and validating business process flows,
- analyzing, modeling and validating business data,
- eliciting, analyzing, documenting and validating business needs and requirements, and
- assessing proposed solutions against anticipated business outcomes and requirements.

* Significant experience is defined as having the depth and breadth of experience that would normally have been gained performing the duties over a period of three (3) years or more.

E2: Experience facilitating communications with and between business clients and technical implementation teams.

E3: Experience presenting business analysis results and recommendations.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION:
Graduation with a degree from an acceptable post-secondary educational program in computer science, information technology, information management, business administration or another specialty relevant to the position to be staffed.

Holds a recognized professional Business Analyst designation such as:
- IIBA Certification of Capability in Business Analysis (IIBA-CCAB),
- IIBA Certified Business Analysis Professional (IIBA-CBAP), or
- PMI Professional in Business Analysis (PMI-PBA).

Successful completion of a business analysis certification program endorsed by the International Institute of Business Analysis (IIBA) or the Project Management Institute (PMI).

Degree equivalency

EXPERIENCE:
E1: Experience performing business analysis for commercial off the shelf (COTS) software implementations.

E2: Experience performing business analysis for IT software implementations using agile software delivery practices.

E3: Experience using a requirements management system to manage business analysis information.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBB/BBB
Bilingual Imperative CBC/CBC

Information on language requirements

KNOWLEDGE:
Knowledge of concepts and best practices in the field of business analysis.

ABILITIES:
A1: Ability to apply generally accepted business analysis techniques.
A2: Ability to communicate complex information effectively.
A3: Ability to analyze issues and make recommendations to management, in relation to business analysis activities.
A4: Ability to develop and maintain collaborative working relationships with stakeholders.
A5: Ability to communicate effectively orally.
A6: Ability to communicate effectively in writing.

PERSONAL SUITABILITIES:
PS1: Client service orientation
PS2: Showing initiative and being action-oriented
PS3: Dependability
PS4: Adaptability
PS5: Judgement

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Occasional overtime.

Conditions of employment

Secret security clearance

Other information

You will be required to show how you meet the EDUCATION and EXPERIENCE requirements for both the ESSENTIAL and ASSET QUALIFICATIONS, if applicable, for the initial screening through your résumé and in answering online screening questions. It is your responsibility to PROVIDE CLEAR AND CONCRETE EXAMPLES. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples.

Resumes may be used as a secondary source to validate the experience described in the online screening questions. As such, information on your described experience, etc. provided in the screening questions should be supported by your résumé.

Failure to provide the above information in the format required may result in your application being rejected from the process.

All written and verbal communication obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates. For instance, screening questions and résumés may be used to assess the following essential merit criteria: Ability to communicate effectively in writing.

Candidates are entitled to participate in the appointment process in the official language of their choice. Candidates are asked to indicate their preferred official language in their application.

Proof of education credentials will be requested later in the process. Candidates with foreign credentials will be required to provide proof of Canadian equivalency. Please consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

Depending on the number of candidates, CIPO’s needs and CIPO Human Resource plans, volume management strategies such as, but not limited to, top-down selection process, cut-off scores, random selection and/or assessment may be used for the purpose of managing applications/candidates. Preference may be given to candidates based on the depth and breadth of their experience.

Please note that only those candidates selected for further consideration will be contacted. Candidates who are screened in to this selection process will be sent further information regarding what to expect during subsequent phases of this selection process.

Where an e-mail address is provided, the Selection Board may choose to communicate with candidates by e-mail to provide or request information and to invite candidates to attend any portion of the assessment. Please include a valid e-mail address that you check frequently, if you have one. Failure to respond to communications may be construed as a withdrawal from this process.

Travel costs for the assessment are the responsibility of the candidate.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.