Operations Officer

Important messages

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Please apply online using the « Apply Online » link at the top or bottom of the page of the advertisement. You MUST use this link to submit your application.

Email applications will not be considered.

Your application in this inventory will be active for 180 days. A notice that your application is about to expire will be posted to the My jobs menu of your account 7 days before the end of your active period. If you do not take action, your application will no longer be active and therefore no longer considered for this inventory. Should your application become inactive while the process is still open, a notice will be posted to your account indicating that your application has expired; you may select the link Update my Inventory Status to reaffirm your interest.

Candidates must clearly demonstrate in the Screening questionnaire how they meet the education and experience criteria listed in the essential and asset qualifications (other qualifications). Please note that stating that the requirement has been met, and/or listing past or current responsibilities, does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached resume" will not be accepted and may result in your application being rejected. Failure to provide this information in the requested format may result in your application being rejected.

THE FIRST APPLICATION EXTRACTION WILL TAKE PLACE ON NOVEMBER 19, 2017 - 23:59, Pacific Time.

THE SUBSEQUENT EXTRACTIONS WILL TAKE PLACE ON AN “AS AND WHEN NEEDED” BASIS.

Duties

The Regional Operations Centres (ROC) are 24/7 multi-functional centres which will provide support to all Canadian Coast Guard programs. The ROC Officers are responsible for the planning, deployment and tracking of all resources (e.g. vessels, aircraft, vehicles, equipment), for senior regional management, and external clients, to facilitate the delivery of Coast Guard, Science, Fisheries Conservation and Protection, Royal Canadian Mounted Police (RCMP) and ODG programs and services. Maintain emergency preparedness, readiness and initial response leadership for the ROC Emergency Operations Centre (EOC).

The National Command Centre (NCC) is the focal point for internal and external information management and situational awareness related to operations and incidents. The NCC Officers ensure situational awareness, analysis of information and development of products for senior management. The Officers will play a key role in the complete and seamless transition from day to day operations to Incident Response mode.

Work environment

Fisheries and Oceans Canada (DFO) leads the management of Canada’s fisheries and the safeguarding of Canadian waters. The Canadian Coast Guard (CCG), a Special Operating Agency within DFO, is responsible for services and programs that contribute to the safety, security, and accessibility of Canada’s waterways. With over 10,000 dedicated employees in over 400 locations across Canada, our Department is often the only federal presence in smaller coastal and remote communities. In January 2017, the Department received special recognition as one of Canada’s Top Employers for Young People.

Do you believe in the gold standard of service? Do you thrive on change and exciting new projects? If that is who you want to be, then DFO/CCG is the place for you! Women, Aboriginal people and visible minorities are particularly encouraged to apply.

For more information on careers at DFO: http://www.dfo-mpo.gc.ca/career-carriere-eng.htm

For more information on careers at CCG: http://www.ccg-gcc.gc.ca/College-and-Careers/home

Intent of the process

A pool of partially-qualified candidates will be established from this advertised process which may be used to staff similar positions across Canada for various tenures (Indeterminate, Term, Assignment, Secondment, Deployment, Acting) and various language requirements which may vary according to the position being staffed.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
ED: Secondary school diploma or higher or an acceptable combination of education, training and/or experience related to the position

Degree equivalency

EXPERIENCE
EXP1: Experience in written AND oral communications (e.g. report writing, presentations, advice to management, briefing notes, daily reports).

EXP2: Approximately 2 years’ of significant* experience in operation centres**, ports, marine industry, or marine service delivery;
EXP3: Experience in researching;
EXP4: Experience in analysing;
EXP5: Experience in preparing reports.

* Significant refers to the breadth and depth of experience and is defined as a combination of time spent doing the activity, as well as type (range, scope, and complexity) of work handled related to the experience criteria.

**Operations center examples such as Joint Rescue Coordination Centre (JRCC), Marine Communications and Traffic Services (MCTS), Marine Security Operations Centre (MSOC), Emergency Operations Center (i.e. forest fire management, municipal), Incident Command Post

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION
AED: A degree from recognized post-secondary institution in a field related to the position.

Degree equivalency

OCCUPATIONAL CERTIFICATION
OC1: Transport Canada or CCG certificate of competency (Navigation, Engineering or Logistics) or Department of National Defence marine certificate (ie. Upper Deck Watchkeeping, Bridge Watchkeeping, Marine Engineer, etc.);
OC2: CCG Pollution Response Officer Qualification;
OC3: MCTS Certificate;
OC4: Search & Rescue Coordinator certificate

EXPERIENCES
AEXP1: Experience in CCG ship-based operations;
AEXP2: Experience in CCG shore-based operations;
AEXP3: Experience in marine industry ship-based operations and/or port operations;
AEXP4: Experience in shore-based maritime operations and/or port operations;
AEXP5: Experience in the operations of an Emergency Operations Centre;
AEXP6: Experience with regulating, contingency planning, or responding in either Canada’s Marine Pollution Preparedness or Response Regime or in Maritime Incident Response;
AEXP7: Experience in developing operational plans and procedures;
AEXP8: Experience in using a geographic information system (GIS) tool.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

KNOWLEDGE
KN1: Knowledge of the Canadian Coast Guard programs and services;
KN2: Knowledge of regulations that impact the marine industry in Canada.

ABILITIES AND SKILLS
AB1: Ability to analyze and make recommendations or a report;
AB2: Ability to work under pressure and set priorities in a changing environment;
AB3: Ability to create and maintain effective professional relationships
AB4: Ability to communicate effectively in writing;
AB5: Ability to communicate effectively orally.

PERSONAL SUITABILITY
PS1: Teamwork
PS2: Initiative
PS3: Judgement
PS4: Integrity
PS5: Flexibility

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS
Willingness and availability to travel.
Work overtime, sometimes on short notice.
Work on a variable work schedule to assure a 24/7 service

Conditions of employment

Reliability Status security clearance

Secret security clearance

Willingness and ability to work weekends, evenings and shift work;
Willingness to wear and maintain a Canadian Coast Guard uniform in accordance with CCG uniform manual.

Other information

A written exam may be administered.

An interview may be administered.

Reference checks may be sought.

You must provide proof of your education credentials and occupational certification (if applicable). Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript (original documents only).

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application

A top down selection method may be used at any point in the assessment process.
Random selection may be used to identify which applicants will be assessed in this appointment process.

It is your responsibility to ensure that your email and contact information are maintained with the hiring board AND in your Public Service Resourcing System (PSRS) account. As all of the communication for this process will be conducted via the email address provided in your application AND via your PSRS account, it is your responsibility to ensure that you check for messages regularly and to ensure that your email address accepts messages from unknown users (some email systems block these types of email or filter them to a junk mail folder). Failure to respond to key messages may result in your being eliminated from this process.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications depending on the requirements of the specific position being staffed.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.
The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.