Various Clerical and Administrative Support Positions

Important messages

Applicants must complete the “Ability to communicate effectively in writing” test as part of the screening for this selection process. You must complete the test as part of your application for this position.

APPLICANTS MUST APPLY ON-LINE…

The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. If you do not have Internet access, you may call 1-800-O-Canada (1-800-622-6232) or TTY 1-800-926-9105 for information on the nearest public Internet access locations.

Following are some of the benefits associated with applying on-line.

- Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.

- Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.

- Applicants can verify the status of their applications, at any time.

- Applicants can be notified electronically of tests or interviews and results.

- For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please select the button "Apply Online" below.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Work environment

The Department of National Defence is part of the Public Service of Canada. As such, we offer an attractive total compensation package that includes a competitive salary, excellent medical and dental plans, pension benefits, flexible work arrangements, safe and healthy work environments, vacation and other types of leave.

Intent of the process

The intent of this process is to assess members of the following Employment Equity groups: aboriginal peoples, persons with a disability, women and/or visible minorities for a variety of positions which will become available within DND. If you are found qualified you will be contacted by hiring managers as their positions become available to see if you would be the best match from amongst those who meet their specific criteria. Positions at a lower group and level may be staffed using this process.

Positions to be filled: 10

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
- Successful completion of secondary school (High School Diploma) or GED.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/)

Degree equivalency

Experience:
- Experience providing administrative or clerical support services in an office environment.
- Experience using spreadsheet, word processing and email software (ex: MS Excel, Word, Outlook).

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Various bilingual imperative linguistic profiles but not limited to: (BBB/BBB, BBC/BBC, CBC/CBC, CCC/CCC)

Information on language requirements

Other essential experience qualifications may be required for some positions. This may include but is not limited to the following:
- Experience providing client or customer service.
- Experience providing financial or accounting clerical support services.
- Experience in procurement or contracting processes.
- Experience providing human resources clerical support.
- Experience providing clerical support in a dental environment.
- Experience providing clerical support in a medical environment.
- Experience providing clerical support in a legal environment.
- Experience providing clerical support in a construction and maintenance environment.
- Experience providing information management clerical support
- Experience organizing: meetings, conference calls/video conferences and taking minutes.
- Experience providing administrative support to a manager (including: maintaining schedules/calendars; handling correspondence; and email management).
- Experience in records management.
- Experience supervising staff.

Abilities and Skills:
- Ability to use reasoning skills to solve problems.
- Ability to communicate effectively in writing.
- Ability to communicate effectively orally.

Competencies:
- Demonstrating integrity and respect
- Working effectively with others
- Dependability
- Attention to detail

The following may be applied / assessed at a later date (may be needed for the job)

Education:
- Successful completion of post-secondary education (certificate, diploma or degree) from a recognized post-secondary institution in a specialty relevant to the position.
(You will be required to provide ORIGINAL proof of education if your application is accepted. It is your responsibility to provide this information when requested.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/)

Degree equivalency

Experience:
- Experience in business travel support services.
- Experience working with databases.
- Experience in making special event bookings

Operational Requirements:
Operational requirements may be required for some positions. These requirements will be communicated to the candidates considered for that specific appointment. They may include the willingness to work overtime and/or on weekends, willingness to travel or the possession of a driver’s license.

Conditions of employment

CONDITIONS OF EMPLOYMENT (The conditions of employment must be met at the time of appointment and maintained throughout employment)

Various Security Levels: Reliability, Secret and/or Top Secret

Other conditions of employment may be required for some positions. These conditions will be communicated to the candidates considered for that specific appointment.

Other information

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed. PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews).

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Proof of citizenship must be submitted at the interview.

Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

Written test(s), interviews and/or reference checks may be conducted.

The written test(s) will be scheduled at the following testing locations. Candidates will be expected to travel up to four hours to the nearest Department of National Defence (DND) location for assessments relating to this process. Our DND locations are in Esquimalt (Victoria), BC and Comox, BC. Travel costs for individuals who are not Federal Public Servants will not be covered. Federal Public Servants will be covered by the National Joint Council's Travel Directive with prior authorization.

You will be required to show how you demonstrate the essential qualifications (i.e. Education and Experience) for the initial screening through your resume, and in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in your screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process. Candidates will not be solicited for incomplete or possible missing information.

Random selection and/or top-down scoring may be used to manage the volume of applicants in this selection process.

Essential qualifications must be met including those originally identified and those identified later for a specific position.

Asset qualifications, operational and organizational requirements may also be used in selecting the candidates. The conditions of employment must be met and maintained.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.