Senior Technical Advisor

Important messages

***IMPORTANT***
Please note that an internal advertised selection process is posted simultaneously to staff these positions, Ref: 17-GSS-ON-IA-SMDC-210685– GSS17J-018898-000034. If you are a public servant with a term or an indeterminate status who meets the area of selection of the internal process you are required to apply to the internal process ONLY and any application to the external process will not be considered. These two processes will be run simultaneously, some or all assessment tools could be used for both processes.

Candidates must clearly demonstrate IN THEIR SCREENING QUESTION RESPONSES how they meet EACH of the education and experience factors listed in the Essential qualifications. Resumes will ONLY be used as a secondary source to validate the experience described in the screening question responses. Failure to provide the required information in the screening question responses WILL result in your application being rejected.

The screening questions may take some time for candidates to complete. Please leave yourself sufficient time to complete the screening questions.

Candidates may be required to meet the asset qualifications, depending on the requirements of the specific position being staffed. Asset qualifications may be used to select the right-fit or may be used to manage the volume of candidates.

Applicants must apply on-line.

The client organization will only accept on-line applications submitted through the Public Service Resourcing System (PSRS). This system has many benefits for applicants including that you can:

- modify your application/resume at any time BEFORE the closing date,
- complete screening questions which will highlight your qualifications,
- verify the status of your application and notification(s), at any time,
- be notified electronically of assessment details and results.

All information pertaining to the process will be sent by email. It is therefore your responsibility to verify your email account for new communication regarding this selection process on a regular basis.

Work environment

CHOOSE US

At Shared Services Canada we are working hard to fundamentally transform the Government of Canada's IT landscape! SSC is the backbone of some of the most critical programs and services that Canadians rely on every day. Every time Canadians cross the border, check the weather, or apply for key benefits, SSC is there working behind the scenes.

HELP US

At SSC, we are proud to:
• Provide a healthy, respectful and supportive work environment for all employees.
• Celebrate our diversity and our commitment to values and ethics.
• Encourage our employees to innovate and strive for excellence.
• Commit to continued learning and employees’ career development.
• Embrace new technology that enables a more effective and flexible workplace.

JOIN US

At SSC, we are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to employee wellness, including health and pension benefits for you and your family. Working with us, you will be exposed to complex and interesting IT initiatives, have access to training and professional development, and the chance to work with colleagues across Canada and across government.

We promise that it will be an unforgettable experience!

Intent of the process

**COLLECTIVE PROCESS** A pool of qualified or pre-qualified candidate may be established from this process and may be used to staff similar positions with various linguistic profiles, various tenures and/or with various security profiles.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed or acceptable combination of education, training and/or experience.

NOTES:

1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.

2. It is a recognized educational institution (e.g., community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.

3. At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met via this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EX1 Recent* and extensive*** experience in conducting IM/IT in one of the following 4 activities:
• developing IM/IT infrastructure services,
• implementing new systems,
• managing IM/IT infrastructure (hardware or software),
• supporting IM/IT infrastructure (hardware or software).

EX2 Recent* and significant** experience giving advice and recommendations to management on technical issues related to one or more of the following: planning, deployment, implementation, integration or maintenance of IM/IT infrastructure (hardware or software).

EX3 Recent* and extensive*** experience resolving problems for IM/IT infrastructure (hardware or software).

EX4 Recent* and significant** experience in leading and executing major technology releases while continuing to maintain and monitor mission critical services.

DEFINITIONS:

*RECENT EXPERIENCE is defined as experience acquired within the last five (5) years.

**SIGNIFICANT EXPERIENCE is defined as the depth and breadth of experience associated with having performed a broad range of complex activities related to this task, which are acquired over (3) years, it is the applicant responsibility to give concrete example that show the depth and breadth of the experience.

*** EXTENSIVE EXPERIENCE is defined as the depth and breadth of experience associated with having performed a broad range of complex activities related to this task, which are acquired over (4) years, it is the applicant responsibility to give concrete example that show the depth and breadth of the experience.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
French Essential
English or French essential
Bilingual BBB/BBB Imperative
Bilingual CBC/CBC Imperative
Bilingual CBC/CBC Non-Imperative – only if there is no bilingual candidates from members of one or the other official language community available in the pool.

Information on language requirements

Knowledge of current IM/IT trends within industry and the Government of Canada.

Knowledge of the design, implementation and maintenance of an IM/IT infrastructure (hardware or software).

C1. Communication
C2. Decision Making
C3. Planning and Organizing
C4. Judgement
C5. Reliability
C6. Working effectively with others

Ability to resolve complex IM/IT problems related to the operation of IM/IT infrastructure (hardware or software).

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EDUCATION

Graduation with a bachelor degree from a recognized post-secondary institution.

Degree equivalency

EXPERIENCE

EXP1. Experience in managing enterprise storage infrastructure, including Direct Access Storage (DAS) Devices, Network Attached Storage (NAS), Storage Area Network (SAN) such as Managed Storage - high-availability storage from on-line, near-line and off-line archive storage systems.

EXP2. Experience in managing enterprise backup infrastructure.

EXP3. Experience in managing enterprise Windows environments.

EXP4. Experience in managing enterprise Unix, Linux and/or AIX environments.

EXP5. Experience in managing enterprise application presentation and/or Virtual desktop infrastructure.

EXP6. Experience working in Application development, operations and maintenance.

EXP7. Significant** experience with Hypervisor Technologies (Microsoft or VMWare).

EXP8. Significant** experience with automation or batch scheduling tools across multiple platforms such as Mainframe (IBM/Unisys) and x86.

EXP9. Experience in ongoing management and support of mainframe environment hardware, operating system software and foundation software that comprise the standard software stack, such as:
- Hardware platforms - IBM S/390, IBM System zSeries and Unisys L690 and L6390;
- Operating systems - MVS, z/OS, Z/VM, Linux and MCP;
- On-line Transaction Manager – CICS and COMS;
- Message Management - MQSeries;
- Web – WebSphere.

EXP10. Experience with Database Management System (DBMS) - engineering and specific administrative services in the operation and support of the DBMS. The service includes at least two the following standards: DB2; DMSII; Oracle; IDMS; and ADABAS.

EXP11. Experience in managing enterprise bulk print infrastructure and/or services.

EXP12. Experience in managing mainframe security infrastructure products and/or services.

EXP13. Experience in providing IT advice to management as well as clients in the field of advanced computer technology related to high-performance computing and/or high-availability systems.

EXP14. Experience in the evaluation, implementation and delivery of large scale advanced computer technology systems, such as servers, storage, networking, operating system software and middleware.

EXP15. Experience leading and/or managing project activities in the delivery of a minimum of 2 IT projects focusing on the delivery of technology, business processes and/or tools, in an IT environment.

DEFINITIONS

**SIGNIFICANT EXPERIENCE is defined as the depth and breadth of experience associated with having performed a broad range of complex activities related to this task, which are acquired over (3) years, it is the applicant responsibility to give concrete example that show the depth and breadth of the experience.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

The following operational requirements may be applied, as needed:

OPERATIONAL REQUIREMENTS

1. Willingness and ability to work overtime.
2. Willingness and ability to work 24/7 on-call status.
3. Willingness and ability to travel.

Conditions of employment

Various security requirements depending on position to be staff.

Reliability status
Secret clearance
Top Secret clearance

Other information

Virtual work will be considered when feasible.

Reference checks may be sought.

An interview may be administered.

A test may be administered.

A situational exercise may be administered.

A Public Service Commission (PSC) exam may be administered.

You will be asked to provide proof of your education credentials later in the process.

Proof of your certifications will be requested.

Persons are entitled to participate in the appointment process in the official language of their choice.

You must indicate on your application if you require a technical aid for testing or an alternative method of assessment.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications, depending on the requirements of the specific position being staffed. Asset qualifications may be used to select the right-fit or may be used to manage the volume of candidates.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.