Corporate Services Assistant

Important messages

FCAC wants to attract top talent. To apply for this process, you:
• Don’t need to provide a cover letter (just a resume)
• Don't need to meet ALL the experiences listed below (we will select the essential ones depending on the position to be staffed)
• Answer preselection questions online (the more answers you provide the better your chances are!)

Note: information provided for the preselection questions will be validated with your resume.

Work environment

FCAC is a Separate Agency that offers the same pension and benefits plans as the Core Federal Public Service. In addition, you will benefit from a minimum of four (4) weeks of vacation leave per year, earn a competitive salary, and be eligible for an annual performance pay. We have our own classification system (RE and REX).

We are passionate, enthusiastic and innovative and are committed to protecting consumers by supervising federally regulated financial entities and by strengthening the financial literacy of Canadians. With a team of approximately 100 employees and plans to grow, we strive to give you opportunities to meet your personal and professional goals in a respectful and inclusive workplace. We are located in downtown Ottawa.

If you are motivated, strategic, creative, service oriented and want to join a new dynamic team, FCAC is definitely for you!

Intent of the process

The immediate need is for a two years term. A pool of partially assessed candidates resulting from this process MAY be established and used to staff similar positions at various groups and levels, with various tenures, language requirements and security levels at FCAC.

We may appoint candidates by applying one or more of the following criteria:
• Breadth, depth, type of specific asset experience;
• Matching individual experience assets or qualifications to the need of the Agency;
• Level of one or more competencies/qualifications.

Positions to be filled: 1

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma, or an acceptable combination of education, training and/or experience

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBB/BBB

Information on language requirements

Building Business Relationships
Innovative thinking
Results oriented
Service orientation

Ability to organize work and set priorities
Ability to communicate effectively in writing
Ability to communicate effectively orally

The following may be applied / assessed at a later date (may be needed for the job)

Recent* experience assessing, organizing and coordinating requests related to management of accommodation projects

Recent* experience coordinating projects with various stakeholders such as external contractors, management or representatives of facilities

Recent* experience working with service providers to negotiate and coordinate services related to accommodations, facilities and telecommunication equipment

Recent* experience planning and coordinating office and special purpose fit up projects in federal facilities

Experience dealing with clients in a customer service environment.

Experience using office and project software such as MS office suite (Word, Excel, PowerPoint, Project)

Experience in writing policies and procedures

Experience in the administration and control of security identification and access cards

Experience administering telephone lines and assigning phone numbers

Experience developing project documentation such as Project Charters, estimates, schedules, and scope

Experience supporting a project manager in developing project plans, and the creation and control of issue logs and risk registers

Experience working with a project management framework

Experience coordinating a fleet of telecom land lines and mobile telecommunications services

Experience coordinating office fit-up requirements with network services group and departmental information technology groups

Experience analyzing vacancy rates, division space allocation and support space needs

Experience in the provision of physical security services and monitoring physical security controls

*Recent experience is understood to mean 2 years of experience generally acquired in the last 5 years

Knowledge of Public Services and Procurement Canada (PSPC) fit-up standards and codes including Workplace 2.0

Knowledge of the Government Security Policy as it relates to the safeguarding of sensitive information and assets

Willingness and availability to work overtime as needed

Conditions of employment

Reliability Status security clearance

Must be able to occasionally move supplies and/or office equipment

Other information

You may be assessed using a variety of tools (email communication, online test, written examination, interview, presentation, recent and past performance assessment, reference check, etc)

You are entitled to participate in the appointment process in the official language of your choice. Please indicate your preferred official language in your application.

All job application must therefore be submitted through the Public Service Resourcing System online. To submit an application on-line, please click on "APPLY ONLINE" below.

If you do not have Internet access in your home or through friends, relatives or neighbors, here are some suggested locations: campus career centers, libraries, community centers, Internet cafés, Canada/Student Employment Centers, and Public Service Commission (PSC) regional offices. You may also call 1-800 O-Canada (1-800-622-6232), or TTY 1-800-926-9105, for information on the nearest public Internet access location.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact 1-800-645-5605 prior to the closing date.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.